Best Western Plus Executive Residency Rigby's Water World Hotel Reviews
Reviews
9.0
Wonderful
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We really enjoyed the one bedroom suite for our family. It was nice being on the first floor. Check in and check out were a breeze. The price was decent for our large family. Free breakfast and gym was good. The staff were warm, kind and all smiles. The room was clean and quality was great. We would recommend and stay here again. Only recommendation was we had to ask for trash bags for the trash cans in our room.
Overall our stay was great. I did feel like the breakfast could have been better with more variety especially for what the room cost, but the room and the service was awesome.
This was my second time staying here everything was great except for the bartender. She was rude not nice at all, other than that everything was great. I will come back
The hotel was new and modern. The initial room i checked into had multiple roaches and the staff was apologetic and prompt to change rooms even though they didn't have another king room available. The alternate room was clean and no other issues arose.
Checking in was the only struggle due to the storm they were sold out of rooms but they upgraded me at not charge to me and was very professional and understanding of my situation throughout the process.
I had a great time staying at this location. David was the representative that checked me in, and he was multitasking cleaning a spill to ensure safety, answering the phone, and working with guest. He was pleasant and friendly. Thank you David.
Everyone was very nice and helpful. The check in was fast. My room was to cold and they personally came and adjusted my air. First time visiting the bar, young lady was very nice and my service was excellent
We booked our stay here to escape hurricane Milton and were very pleased with everything about it. The staff was great, everything was updated and clean, and our room was very comfortable. It definitely helped to make a very stressful situation easier.
It was a great stay! Check in staff was amazing. There was always someone at the front desk when we wanted to buy drinks. And we were informed of the roof top bar upon check-in. I will definitely stay here again.
The hotel was convenient for the event my family was there for. The hotel wasn’t clean enough plus there were roaches not just in the rooms but in the bathtub and hallways . I didn’t pay attention to the hotel being dog friendly and I’m sure the cleanliness has a lot to do with it. Next time I’ll take my time with choosing my stay .