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Best Western East Towne Suites

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western East Towne Suites

Indoor pool, pool loungers
Exterior
Lobby
Lobby
Indoor pool, pool loungers

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
  • Hot tub
  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

Map
4801 Annamark Dr, Madison, WI, 53704-7402
  • East Towne Mall
    10 min walk
  • TGI Friday's
    2 min walk
  • Madison Dutch Mill Park and Ride
    10 min drive
  • Madison, WI (MSN-Dane County Regional)
    13 min drive

Room options

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Balcony

Suite, 1 Queen Bed, Non Smoking, Balcony | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 Queen Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (Oversized Room)

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 Queen Bed, Non Smoking (Oversized Room)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

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About this property

Best Western East Towne Suites

Hotel in Madison with free breakfast and fitness centre
An indoor pool, a fitness centre and Access to hot tub are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and a 24-hour front desk are on-site.
Best Western East Towne Suites offers 122 accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western East Towne Suites. During your stay, you're just a quick walk from East Towne Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • 10 minutes on foot from East Towne Mall and a 4-minute drive from Madison Area Technical College
  • Dogs welcome for a fee
Best Western East Towne Suites offers its guests an indoor pool, Access to hot tub, and a fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available. A vending machine, an arcade/games room, and multilingual staff are also featured at the business-friendly Best Western East Towne Suites. Self parking is free.

This Madison hotel is smoke free.

Guests are served a free breakfast. An additional breakfast is available daily for a fee.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • Spa tub

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western East Towne
Best Western East Towne Suites
Best Western East Towne Suites Hotel
Best Western East Towne Suites Hotel Madison
Best Western East Towne Suites Madison
East Towne Suites
Best Western East Towne Hotel Madison
Best East Towne Suites Madison
Best Western East Towne Suites Hotel
Best Western East Towne Suites Madison
Best Western East Towne Suites Hotel Madison

Best Western East Towne Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 406 out of 1001 reviews" "
Rating 8 - Good. 359 out of 1001 reviews" "
Rating 6 - Okay. 138 out of 1001 reviews" "
Rating 4 - Poor. 59 out of 1001 reviews" "
Rating 2 - Terrible. 39 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Misty Bullock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean. Excellent hospitality from all staff including housekeeping.
Stayed 2 nights in Sep 2024

6/10 Okay

Pamela

Travelled with group
Liked: Cleanliness, property conditions & facilities
Ok
Stayed 2 nights in Sep 2024

8/10 Good

Keith

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Amanda

Stayed 1 night in Jun 2024

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind and upgraded me from a queen to a king which was very appreciated! Breakfast this morning was good. The shower was the BEST shower we’ve ever had at a hotel!
Stayed 1 night in Sep 2024

10/10 Excellent

Elaina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was nice and quiet.
Stayed 1 night in Sep 2024

6/10 Okay

Ken

Stayed 3 nights in Sep 2024

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homeless person sleeping in adjacent property.
Stayed 2 nights in Sep 2024

8/10 Good

Brooke

Stayed 1 night in Aug 2024

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homeless person sleeping in the lot next to the hotel.
Stayed 1 night in Sep 2024

8/10 Good

Charles

Travelled with family
Liked: Amenities
Someone had smoked in the room and you can tell they tried to fix it but could smell. The soaps were amazing. better than the Embassy Suites we stayed at recently.
Stayed 1 night in Sep 2024

10/10 Excellent

Althea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Nicholas

Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay!
Stayed 1 night in Sep 2024

8/10 Good

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a little dated, could use an update. Found a couple cheetos under the couch, other than that the room was clean. Loved having the balcony so we could sot outside. The staff was so sweet.
Stayed 1 night in Sep 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pit Stop
Good place to spend the night after being on the road for while…
Stayed 1 night in Sep 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service
It was in a convenient location
Stayed 1 night in Aug 2024

2/10 Terrible

Jim

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was awful. Room smelt like marijuana. Not even an actual closet. Shower was dirty and bathroom was gross
Stayed 2 nights in Aug 2024

10/10 Excellent

Bryson

Liked: Cleanliness, staff & service, property conditions & facilities
Like
Stayed 1 night in Aug 2024

10/10 Excellent

PAMELA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location, location
Excellent location for many restaurants, and easy drive to the capitol.
Stayed 2 nights in Aug 2024

6/10 Okay

Angie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was convenient and easy to get to. Lots of food and entertainment options in the area. The room smelled strange. It had a smell I can only describe as a mixture of musty, sweaty sheets and fish. I went and bought febreze in order to be able to sleep. There was mold along the caulking around the bathtub and aroun the edges of the shower.
Stayed 1 night in Aug 2024

8/10 Good

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

KAREN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were a few minor repairs that could have inhanced the room. The bathroom mirror is partially falling off the wall, the ice machines were broken on 2 floors, the bathtub drain was slow. All in all, it was very comfortable, clean and quiet!!
Stayed 1 night in Aug 2024