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Comfort Suites Madison West

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Suites Madison West

Lobby
In-room safe, iron/ironing board, free cots/infant beds, free WiFi
Lobby
Lobby
Indoor pool

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Parking included

Explore the area

Map
1253 John Q Hammons Dr, Madison, WI, 53717
  • National Mustard Museum
    3 min drive
  • West Towne Mall
    4 min drive
  • Hilldale Shopping Center
    10 min drive
  • Madison, WI (MSN-Dane County Regional)
    20 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Front of property

Best Western West Towne Suites

Breakfast included
Pet-friendly
Parking included
Free WiFi
4.3 out of 5, Excellent, (1106)
The price is CHF 67
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Best Western West Towne Suites

About this property

Comfort Suites Madison West

Family-friendly hotel with free local area shuttle and 24-hour front desk
Along with an indoor pool, this hotel has Access to hot tub and a business centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Comfort Suites Madison West offers 95 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation is furnished with double sofa beds. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Madison West. During your stay, you'll be within walking distance of National Mustard Museum. Features include free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from National Mustard Museum and a few minutes from Death's Door Spirits Distillery
  • Free local-area shuttle service
  • Pets welcome for a fee
Comfort Suites Madison West offers its guests an indoor pool and Access to hot tub. Public spaces have free WiFi. Business amenities include a business centre and 2 meeting rooms. A vending machine, an arcade/games room, and gift shops/newsstands are also featured at the family-friendly Comfort Suites Madison West. Free self parking is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Things to do

  • Arcade/game room
  • Indoor pool
  • Spa tub

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet (varies based on length of stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Comfort Suites Madison West offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Madison
Comfort Suites Madison
Comfort Suites Madison Hotel
Madison Comfort Suites
Comfort Suites Madison West Hotel Madison
Comfort Suites Madison
Comfort Suites Madison West Hotel
Comfort Suites Madison West Madison
Comfort Suites Madison West Hotel Madison

Comfort Suites Madison West Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 126 out of 260 reviews" "
Rating 8 - Good. 61 out of 260 reviews" "
Rating 6 - Okay. 31 out of 260 reviews" "
Rating 4 - Poor. 18 out of 260 reviews" "
Rating 2 - Terrible. 24 out of 260 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

sandra

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was not very friendly. There was no maid service and courtesy shuttle wasnt available but it was advertised as such. Also very noisy and needed some upgrading.
Stayed 2 nights in Sep 2024

2/10 Terrible

Joshua

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Derek

Travelled with family
Liked: Staff & service, amenities
Not bad but not great. Just okay. Would have liked the option of 2 queens vs. 2 fulls.
Stayed 1 night in Sep 2024

10/10 Excellent

LaToya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Heather

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Walked into my room and there was a cockroach on the wall alive and moving so I took a video went right back to tell the attendee and she said oh sorry let me switch you rooms. No compensation at that point and I figured something would be offered! So don’t stay here unless you want to take roaches home
Stayed 4 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Nicholas

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Dirty room
Stayed 1 night in Sep 2024

4/10 Poor

lea

Disliked: Cleanliness, property conditions & facilities
hotel was dirty,
Stayed 2 nights in Sep 2024

8/10 Good

Khristy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Brightly lit hallway made me feel safer.
Stayed 1 night in Aug 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean without odors and provided sufficient space to not feel cramped. The bed had a pillow pad and very soft pillows, and with the absence of outdoor city sounds, it was easy to want to stay in bed. The breakfast service provided a balanced buffet of options beyond pastries and waffles with quantities that did not appear to run short despite the business of the morning rush. The hotel was sufficiently staffed to ensure timely and thorough room cleaning. Finally, the indoor pool and spa area was spacious to allow for several people to enjoy without sitting on each other.
Stayed 2 nights in Aug 2024

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service
The deadbolt on door not working properly and the secondary security latch had screws falling out.
Stayed 1 night in Aug 2024

6/10 Okay

John

Travelled with group
Liked: Cleanliness, staff & service, amenities
Quiet with plenty of options for food and its right of a main highway. The rooms were big with a separate sitting area. Breakfast options were vast and all tasted good. They also had a pool table for guest to use free of charge. Pool and hottub were larg and not over chlorinated. Staf was professional and attentive. Downsides 1 outside flood lights shine right on the room windows making the rooms rather bright during the night even with black-out curtans drawn. 2 beds are a springy u shape so people with spine issues stay elsewhere. 3 mini fridge was super loud all the time so bring earplugs and you will be ok. For me these 3 annoyances make this a onetime stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

dorothy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for our needs!
Stayed 1 night in Aug 2024

10/10 Excellent

Maureen

Liked: Property conditions & facilities
nice property. did the job
Stayed 1 night in Aug 2024

10/10 Excellent

Rodrigo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Aug 2024

10/10 Excellent

Waldemar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Scott, Berwick

Rooms were clean
Stayed 1 night in Aug 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Katherine

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Bed was right up against AC unit, which blew on and off all night. Sofa was very stained. Toilet was not clean and I was told the cleaning staff was gone and nothing could be done!!! Furnishing were worn out and dated.
Stayed 2 nights in Aug 2024

10/10 Excellent

michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They needed our room, so we were upgraded to a beautiful suite. We would stay here again!
Stayed 1 night in Aug 2024

2/10 Terrible

angel

Liked: Staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Damarion

Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Stayed 6 nights in Jul 2024

10/10 Excellent

Christina

Stayed 3 nights in Jul 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great.
Stayed 1 night in Jul 2024