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Comfort Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn & Suites

Lobby
Exterior
Indoor pool
Lobby
Standard Single Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, soundproofing

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
3510 Mill Pond Road, Madison, WI, 53718
  • Ho-Chunk Gaming Madison
    5 min walk
  • Yahara Hills Golf Course
    15 min walk
  • Olbrich Botanical Gardens
    11 min drive
  • Madison, WI (MSN-Dane County Regional)
    15 min drive

Room options

View all photos for Business Room, 2 Queen Beds, Non Smoking (Suite)

Business Room, 2 Queen Beds, Non Smoking (Suite) | Premium bedding, desk, laptop workspace, soundproofing

Business Room, 2 Queen Beds, Non Smoking (Suite)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Double Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Standard Double Room, 2 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room, 1 King Bed, Accessible, Non Smoking

Standard Single Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, soundproofing

Standard Single Room, 1 King Bed, Accessible, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

Premium bedding, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, soundproofing

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Premium bedding, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Non Smoking (Efficiency)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Comfort Inn & Suites

Hotel in Madison with free breakfast and 24-hour front desk
An indoor pool, a conference centre and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a business centre, conference space and laundry facilities are on-site. Bathrooms are shared.
Comfort Inn & Suites offers 102 air-conditioned accommodations with video game consoles and coffee/tea makers. Beds feature premium bedding. 40-inch LED televisions come with premium cable channels. Guests have access to shared bathrooms. Bathrooms include a bath and hairdryers.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
The free breakfast at Comfort Inn & Suites gets high marks from our customers. During your stay, you're just a quick walk from Ho-Chunk Gaming Madison. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, meeting rooms and a conference centre
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 15 minutes by car from University of Wisconsin-Madison and 11 minutes from Alliant Energy Center
A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Event space at this hotel measures 400 square feet (37 square metres) and includes a conference centre. An indoor pool, a vending machine, and coffee/tea in common area are also featured at the business-friendly Comfort Inn & Suites. Free self parking is available. A complete renovation of Comfort Inn & Suites was completed in January 2024.

This Madison hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free daily manager's reception

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference centre (400 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (122 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)

More

  • 1 building
  • 4 floors
  • Built in 2000
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Shared bathroom (in-room sink)
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Suites
Grand Hotel Madison
Comfort Inn & Suites Hotel
Comfort Inn & Suites Madison
Comfort Inn & Suites Hotel Madison

Comfort Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 186 out of 327 reviews" "
Rating 8 - Good. 83 out of 327 reviews" "
Rating 6 - Okay. 37 out of 327 reviews" "
Rating 4 - Poor. 10 out of 327 reviews" "
Rating 2 - Terrible. 11 out of 327 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service
Nice clean property!
Stayed 1 night in Aug 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
We were pleasantly surprised with the rooms and breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time experience to stay at Comfort Inn
Our stay was excellent. Clean rooms, fresh towels and linen, and a nice breakfast area to eat.
Stayed 1 night in Aug 2024

4/10 Poor

Zoe

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The first room we were in had a VERY funky musty smell, in both the room and even worse in the bathroom. I was trying to locate the smell and opened the toilet tank; when I tell you mildew and mold was floating in there I mean it. I then tried to flush the toilet and it didn’t flush so we went to the front desk and had changed rooms. The second room had another smell, but was more bearable in comparison to the first. (Keep in mind that I booked a non smoking room) The second room had a wobbly toilet seat that didn’t really fit and I almost fell off trying to use it, the bathtub had cracks from use and the shower head and tub looks like it needs to be cleaned with steel wool because of mildew accumulation on the metal features in the tub. The cleanliness is the main downfall here, I think more attention needs to be made in order to maintain a safe and healthy environment for patrons.
Stayed 1 night in Aug 2024

10/10 Excellent

Lillian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice staff and clean, breakfast was a lil mid but that’s ok
Stayed 1 night in Aug 2024

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff seemed nice and seemed to care. Starting to get run down though and small updates would go a long way. Lights didn't work, shower rod was falling out of the wall, general run down conditions, towels and cloths had stains. The breakfast was average or just slightly below others I've experienced. Just a little bit of effort would help a lot.
Stayed 1 night in Aug 2024

10/10 Excellent

Genie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 4 nights in Aug 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
Stayed 1 night in Aug 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Tiffany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felr sade and it was clean a good stay
Stayed 1 night in Jul 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Leslie

Travelled with family
Disliked: Staff & service, property conditions & facilities
Pool was cloudy and very cold. Room ac didnt work and the tub stopper was broken.
Stayed 1 night in Aug 2024

4/10 Poor

John

Liked: Cleanliness
Disliked: Staff & service
Inexpensive and you get what you pay for
Situated in the middle of many busy highways and Roads. breakfast was very disappointing
Stayed 2 nights in Aug 2024

8/10 Good

HYUN YONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Enrique

Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a reasonable price!
The hotel was very clean and updated. It appeared that the owners are renovating—furniture, fixtures, paint, linens, carpet all appeared new/fresh. I think the room we were in perhaps was a smoking room prior to renovation; there was some sort of stale smell notable when we entered the room. The shower head seemed older and appeared to have leaks, but the temp and pressure were great. Beds and pillows and linens were very comfortable. Breakfast offerings had good variety. Staff was friendly and helpful. Overall, a really good experience at a great value!
Stayed 1 night in Aug 2024

8/10 Good

Jean-Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a decent hotel and perfect if you are looking for a night’s sleep. The rooms are fine - my room had some stains on the carpet but otherwise was clean. A lot of wasted empty space in a 2 bed room - could have easily put a table and chairs. The breakfast was fine - standard hot and cold items. My only complaints are shower heads placed at a height for people shorter than 5 feet tall, as well as the placement of the toilet paper roll (on the wall BEHIND the toilet and far to your side). I would consider myself an average height person and found it a long difficult stretch to reach!
Stayed 1 night in Aug 2024

10/10 Excellent

Kara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend!
Very clean & comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

2/10 Terrible

Vanessa

Travelled with partner
Disliked: Cleanliness
I reserved a room and Fromm the photos and description the room had a jacuzzi. When I arrived the staff advised that this location didn’t have any jacuzzi rooms
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024