MainStay Suites Madison Airport

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MainStay Suites Madison Airport

Front of property
Indoor pool
Lobby sitting area
Hallway
Mini-golf

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Hot tub
  • Pool
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
5317 High Crossing Blvd, Madison, WI, 53718
  • American Center
    2 min drive
  • East Towne Mall
    3 min drive
  • Madison Area Technical College
    6 min drive
  • Madison, WI (MSN-Dane County Regional)
    13 min drive

Room options

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Basic Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Basic Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

Basic Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

MainStay Suites Madison Airport

Family-friendly hotel with free breakfast and fitness centre
An indoor pool, a fitness centre and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, Access to hot tub and coffee/tea in a common area. Weekly housekeeping is available.
MainStay Suites Madison Airport offers 53 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. 40-inch LED televisions come with cable channels. Kitchens offer fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at MainStay Suites Madison Airport. During your stay, you'll be within walking distance of East Towne Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym and basketball
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from American Center and a few minutes from East Towne Mall
MainStay Suites Madison Airport offers its guests a kids' pool, an indoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 398 square feet (37 square metres) and includes conference space. Barbecue grills, a vending machine, and a picnic area are also featured at the family-friendly MainStay Suites Madison Airport. Self parking is free.

This Madison hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Children's pool
  • Cot (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 398 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Lift (121 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 06 April to 24 April:
  • Dining venue
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are available for USD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • Up to 5 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

GrandStay Residential Suites Madison East Hotel
GrandStay Residential Suites Hotel Madison East
GrandStay Residential Suites Madison East
GrandStay Suites
MainStay Suites
Mainstay Suites Madison
MainStay Suites Madison East

MainStay Suites Madison Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 43 out of 78 reviews" "
Rating 8 - Good. 16 out of 78 reviews" "
Rating 6 - Okay. 9 out of 78 reviews" "
Rating 4 - Poor. 8 out of 78 reviews" "
Rating 2 - Terrible. 2 out of 78 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Great all around
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roomy and with full kitchen, but there are dead light bulbs.
Stayed 1 night in Aug 2024

10/10 Excellent

William, Beausejour

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great experience everyone was nice and helpful rooms was clean cozy just perfect
Stayed 1 night in Apr 2024

10/10 Excellent

Amery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Hotel was very clean and inviting. 2 room suite was perfect for the family. Small pool but great for the kids. Comfy beds and a great breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, well accommodated rooms. Friendly staff, great breakfast. Best stay in a while!
Stayed 1 night in Jul 2024

10/10 Excellent

ALEXANDER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Nicole

Stayed 1 night in Jul 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Tub and shower could be updated. Somewhat dingy and difficult to operate with water still flowing from the faucet with the shower knob fully enabled
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay, very close to airport .
Stayed 1 night in Jul 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and staffs are friendly!!
Stayed 6 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Nalee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the beginning, there was a problem with the reservation of the requested room; however, the office staff, Veer was able to correct, make accomodating and changes to the room. All staffs were nice and helpful especially at the front desk. The room was clean and comfy like being home again. The overall experience was good. There were available breakfast, gym room, pool area, guest laundry room which were convience. I look forward to my next stay again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean and staff courteous.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean rooms. Access to hotel a bit confusing
Stayed 1 night in Jun 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Christina

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Joan

Stayed 2 nights in Jun 2024

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I selected this hotel because the room had a kitchen in it with a stovetop and full refrigerator and I was going to be making quite a bit of food for a graduation party. I was disappointed when only 1 of the 2 burners worked. But otherwise my stay was wonderful. The staff was very nice and the ice machine came in handy too.
Stayed 3 nights in May 2024

4/10 Poor

Jaimie

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We couldn't get one of the TVs to work. Had to call and ask for sheets for the sofa bed even though we were checking in with 4 people and I confirmed there was a sofa bed when checking in. Property was clean, but looked old, cracks in surface of the bathtub. No towels in pool area, hot tub wouldn't turn on. Pool was nice, outdoor area behind hotel nice with tables and chairs.
Stayed 1 night in May 2024

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Rooms were nice and clean. Staff was very nice. Breakfast was okay. Variety. Pool and hot tub was on the small size.
Stayed 3 nights in May 2024

6/10 Okay

Taylor

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
This hotel is mainly geared for longer stays with the full kitchenette. The suite was sizeable, yet the cleaning and the bed left something to be desired.
Stayed 1 night in May 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room.
Stayed 2 nights in May 2024

10/10 Excellent

william t

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, friendly and helpful staff
Front desk agent, Veer was genuinely kind and helpful. The facilities were clean and in good condition. Nice pool. Ample parking. Good breakfast with clean equipment. Cracker Barrel restaurant 5 minutes away. 2 other bar restaurants also 5 minutes away. Veer was superb.
Stayed 1 night in May 2024