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Holiday Inn Hotel & Suites Madison West, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Hotel & Suites Madison West, an IHG Hotel

Pool
Pool
Interior
Exterior
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Free airport shuttle
  • Gym
  • Laundry

Explore the area

Map
1109 Fourier Dr, Madison, WI, 53717
  • West Towne Mall
    4 min drive
  • Lake Mendota
    7 min drive
  • Hilldale Shopping Center
    10 min drive
  • Madison, WI (MSN-Dane County Regional)
    27 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Pool Access

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Pool Access

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, individually decorated, desk

Standard Room, 2 Queen Beds

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Combined shower/bathtub, free toiletries, hair dryer, towels

Premium Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Premium bedding, in-room safe, individually decorated, desk

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, in-room safe, individually decorated, desk

Suite, 2 Bedrooms

  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 2 Queen Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Top Floor)

Premium bedding, in-room safe, individually decorated, desk

Standard Room, 1 King Bed (Top Floor)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

Premium bedding, in-room safe, individually decorated, desk

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Top Floor)

Premium bedding, in-room safe, individually decorated, desk

Standard Room, 2 Queen Beds (Top Floor)

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, individually decorated, desk

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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About this property

Holiday Inn Hotel & Suites Madison West, an IHG Hotel

Family-friendly hotel with free water park access and free airport shuttle
Free water park access, a restaurant and 4 bars/lounges are available at this hotel. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle and a free shopping centre shuttle. Additionally, a 24-hour fitness centre, a snack bar/deli and a 24-hour business centre are on-site.
Holiday Inn Hotel & Suites Madison West, an IHG Hotel offers 157 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. Televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a complimentary water park, a 24-hour fitness centre and a children's pool.

Children aged under 14 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Hotel & Suites Madison West, an IHG Hotel. During your stay, you'll be within walking distance of Capital Brewery. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi and wired Internet
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy Italian cuisine while dining at Benvenutos Italian Grill
  • Splash around at the free water park with a waterslide
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 12 minutes by car from University of Wisconsin-Madison and 13 minutes from Camp Randall Stadium
  • Free airport, train station pick-up and local-area shuttle service
Holiday Inn Hotel & Suites Madison West, an IHG Hotel offers its guests a complimentary water park, a waterslide, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 6800 square feet (632 square metres) and includes a conference centre. A children's pool, a vending machine, and multilingual staff are also featured at the family-friendly Holiday Inn Hotel & Suites Madison West, an IHG Hotel. You'll have access to the health club at a partner property. A roundtrip airport shuttle (available 24 hours), An area shuttle and A train station pick-up shuttle are free. Self parking is free.

Smoking is allowed in designated areas at this 3-star Madison hotel.

Benvenutos Italian Grill – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle
  • Area shuttle
  • Free train station pick-up shuttle
  • Free shopping centre shuttle
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 4 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benvenutos Italian Grill

Family friendly

  • Children's pool
  • Free area shuttle
  • Free cot
  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (6,800 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed for Christmas Day:
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Hotel & Suites Madison West, an IHG Hotel offers transfers from the airport and train station. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
All reservations come with 5 passes to Crawdaddy Cove on-site waterpark. Additional passes are not available for sale Friday-Saturday.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Madison West
Holiday Inn Madison West
Holiday Inn Hotel And Suites Madison West
Madison Holiday Inn
Holiday Inn Madison

Holiday Inn Hotel & Suites Madison West, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 132 out of 233 reviews" "
Rating 8 - Good. 48 out of 233 reviews" "
Rating 6 - Okay. 32 out of 233 reviews" "
Rating 4 - Poor. 7 out of 233 reviews" "
Rating 2 - Terrible. 14 out of 233 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Marna

Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Brittany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was able to order foor from the Italian restaurant that's connected to the hotel and it was delivered right to us at the pool. Parents and adults all loved the water park.
Stayed 1 night in Aug 2024

10/10 Excellent

jay

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Emily

Stayed 1 night in Aug 2024

10/10 Excellent

Bart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Heidi

Stayed 1 night in Jun 2024

6/10 Okay

Karen

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Brandan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Denise, Naperville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

6/10 Okay

Dwight

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
Water pressure in the shower (4th floor) was ridiculously strong with no option to lessen it. Uncomfortable to say the least...an opinion shared by the other 3 people in my group. The property is in need of general detail maintenance throughout.
Stayed 1 night in Jul 2024

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was very clean and modern. Staff were all very friendly. We only stayed one night as we were passing through. Our kids 5 & 2 loved the pool. Which could use a little maintenance but was still very impressed by the hotel.
Stayed 1 night in Aug 2024

8/10 Good

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Craig

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and well kept. My kids loved the water play area the most! Staff were very friendly and helpful. Only negative is the lifeguards seemed very distracted and inattentive so I would definitely recommend life jackets and I would not rely on their lifeguards to take action. My son started struggling and my wife jumped in and helped him while the lifeguards didn’t even flinch.
Stayed 1 night in Jul 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at this hotel. The pool is really fun and the breakfast is good. The bed is really comfy.
Stayed 2 nights in Jul 2024

2/10 Terrible

Rachel

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

David

Stayed 1 night in Jul 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Michelle

Stayed 1 night in Jul 2024

10/10 Excellent

Cody

Stayed 1 night in Jul 2024

10/10 Excellent

Karie

Stayed 1 night in Jun 2024

10/10 Excellent

Mark

Stayed 1 night in Jul 2024

10/10 Excellent

Emily

Stayed 1 night in Jun 2024

10/10 Excellent

Virginia

Stayed 1 night in Jul 2024