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Eurostars Plaza Mayor

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Eurostars Plaza Mayor

Lobby
Porch
Bar (on property)
Superior Double Room | Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Air conditioning

Explore the area

Map
Calle Doctor Cortezo 10, Madrid, Madrid, 28047
  • Plaza de Santa Ana
    4 min walk
  • Puerta del Sol
    5 min walk
  • Plaza Mayor
    6 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    23 min drive

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Large Single Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, laptop workspace

Superior Double Room

  • Sleeps 3
  • 1 Double Bed

Similar properties

Reception

Hotel Princesa Plaza Madrid

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.2 out of 5, Very good, (994)
The price is CHF 123
for 1 night
includes taxes & fees
9 Jan - 10 Jan
Hotel Princesa Plaza Madrid

About this property

Eurostars Plaza Mayor

Hotel with a rooftop terrace, a short walk to Puerta del Sol
This smoke-free hotel features a bar/lounge, a rooftop terrace and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a business centre, concierge services and dry cleaning. Housekeeping is available on request.
Eurostars Plaza Mayor offers 92 accommodations with minibars and laptop-compatible safes. LCD televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include baths or showers, designer toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Eurostars Plaza Mayor. During your stay, you're just a quick walk from Puerta del Sol. Free WiFi in public areas, a bar and a coffee shop/cafe are available.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Just a 5-minute walk from Puerta del Sol and 6 minutes on foot from Plaza Mayor
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

WiFi is free in public spaces. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at Eurostars Plaza Mayor.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Eurostars Hotel Plaza Mayor
Eurostars Hotel Plaza Mayor Madrid
Eurostars Plaza Mayor
Eurostars Plaza Mayor Madrid
Hotel Eurostars Plaza Mayor
Hotel Mayor
Hotel Plaza Mayor
Plaza Mayor
Plaza Mayor Hotel
Eurostars Plaza Mayor Hotel
Eurostars Hotel Plaza Mayor
Eurostars Plaza Mayor Madrid
Eurostars Plaza Mayor Hotel Madrid

Eurostars Plaza Mayor Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 480 out of 1000 reviews" "
Rating 8 - Good. 400 out of 1000 reviews" "
Rating 6 - Okay. 75 out of 1000 reviews" "
Rating 4 - Poor. 34 out of 1000 reviews" "
Rating 2 - Terrible. 11 out of 1000 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Jesper

Business traveller
Disliked: Amenities, property conditions & facilities
I recently stayed at this centrally located hotel, which is within walking distance of major attractions. The staff was friendly and helpful, the overall experience fell short of basics you would expect from a 4* hotel, especially for the €250 per night as a Platinum Hotels.com customer. The carpark beneath the hotel is convenient but expensive, it doesn't belong to the hotel to be fair. Unfortunately, the hotel had several issues: The hallways were dark, the lift was out of order, and I found ants in my bathroom. Accessing the garage was also problematic, with no lights, forcing me to use my phone’s torch. For the price, the hotel did not meet expectations at all.
Stayed 2 nights in Sep 2024

10/10 Excellent

patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful and understanding.
Stayed 5 nights in Sep 2024

10/10 Excellent

Blanca

Liked: Cleanliness, property conditions & facilities
None
Stayed 3 nights in Sep 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Fine for a night
Hotel was fine for the price point. Air conditioning was lackluster.
Stayed 1 night in Sep 2024

6/10 Okay

Simon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
it was very clean but didnt like the location,,
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

MA CECILIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Darlene

Liked: Cleanliness
Stayed 6 nights in Aug 2024

10/10 Excellent

MARILINDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria Elena, Aventura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Giovanny

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Not worth the price.
Stayed 3 nights in Aug 2024

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Alfredo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 5 nights in Jul 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to everything ! AC rooms! close to tourist attractions , shopping and food . Few steps to metro also less than 3 minute walk . Went on hop on and hop off bus and it was 2 blocks away with an easy walk .
Stayed 2 nights in Jul 2024

10/10 Excellent

Eustacia

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Breakfast was nice and it is relatively close to many historic sites. 10-15mins walk max.
Stayed 2 nights in Jul 2024

10/10 Excellent

Bojan

Stayed 4 nights in Jul 2024

10/10 Excellent

Rodny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

Cristiane Silveira

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Good central location and walking distance to lots of other amenities. The room was looking tired and in a desperate need of revamping! Floor was dusty, holes in towels, no shampoo… No bar or restaurant facilities, only very expensive room service and mini bar! If you’re looking for luxury this is not the place!
Stayed 2 nights in Jun 2024

10/10 Excellent

Dina, Paramount

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay Hotel is right in the city center Walkable to every spot of interest. Lots of restaurants and cafés around.
Stayed 3 nights in Jun 2024

10/10 Excellent

cheryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Boutique hotel street front level entrance, walkable to Plaza Mayor. Theater district, lots of beggers on street.
Stayed 3 nights in Jun 2024

10/10 Excellent

Cecilija

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, good clean and great stay for this money, location is awsome, walkable everywhere, loved it, would recomend it!
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The air conditioning in my room was broken. My room registered at 27.5c all day and would not come down. When I called the service desk around 4:00pm the person told me to hit the button a few times and it will work.? When I called later in evening no one would answer phone. After a long overseas flight and paying $300 for the room, I didn’t appreciate this problem and lack of any assistance from the hotel.
Stayed 1 night in May 2024