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Hard Rock Hotel Madrid

4.5 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hard Rock Hotel Madrid

Rock Star Suite | Down duvets, minibar, in-room safe, desk
Suite, Terrace (Gold) | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Seasonal outdoor pool, open 11:00 AM to 7:00 PM, pool umbrellas
Down duvets, minibar, in-room safe, desk
Rock Star Suite | Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Gym

Explore the area

Map
Ronda de Atocha 17, Madrid, 28012
  • Museo Nacional Centro de Arte Reina Sofía
    ‪1 min walk‬
  • Paseo del Prado
    ‪6 min walk‬
  • Prado Museum
    ‪12 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Down duvets, minibar, in-room safe, desk

Classic Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Silver Suite

Down duvets, minibar, in-room safe, desk

Silver Suite

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Rock Star Suite

Rock Star Suite | Down duvets, minibar, in-room safe, desk

Rock Star Suite

  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, City View

Superior Twin Room, City View | Down duvets, minibar, in-room safe, desk

Superior Twin Room, City View

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Twin Room

Down duvets, minibar, in-room safe, desk

Classic Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | Down duvets, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Garden View

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, City View

Superior Room, City View | City view

Superior Room, City View

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Family)

Deluxe Room (Family) | Down duvets, minibar, in-room safe, desk

Deluxe Room (Family)

  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, Terrace (Gold)

Suite, Terrace (Gold) | Down duvets, minibar, in-room safe, desk

Suite, Terrace (Gold)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hard Rock Hotel Madrid

Luxury hotel connected to a railway/underground station in Arganzuela with a 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a poolside bar, a seasonal outdoor pool and concierge services.
Hard Rock Hotel Madrid offers 161 accommodations with minibars and laptop-compatible safes. Beds feature down duvets. A pillow menu is available. 49-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Hard Rock Hotel Madrid. During your stay, you'll be connected to a railway/underground station and just a quick walk from Museo Nacional Centro de Arte Reina Sofía. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy garden views while dining at Sessions
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • 12 minutes by foot from Prado Museum and a 4-minute drive from Gran Via
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hard Rock Hotel Madrid offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hard Rock Hotel Madrid.

This 4.5-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Sessions – This restaurant overlooks the pool and garden.
GMT+1 – On-site lobby lounge. Open daily.
RT60 – On-site rooftop bar. Guests can enjoy al fresco dining (weather permitting). Open daily.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 24 for adults and EUR 13.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • GMT+1
  • RT60
  • Sessions

Things to do

  • 24-hour gym
  • Designer stores
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 October to 30 April:
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 24 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 for adults and from EUR 13.5 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 11:00 AM to 7:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid

Hard Rock Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1314 out of 1770 reviews" "
Rating 8 - Good. 310 out of 1770 reviews" "
Rating 6 - Okay. 96 out of 1770 reviews" "
Rating 4 - Poor. 35 out of 1770 reviews" "
Rating 2 - Terrible. 15 out of 1770 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Were greeted warmly on arrival in the hotel. Check in was easy. Were given lots of excellent recommendations by the lovely lady who checked us in - sorry, I forget her name 😳. The beds were very comfortable and the room we had was very quiet, despite overlooking a busy road. The bathroom set up was a little odd and my teen didn’t like the lack of privacy for changing when getting out of the shower. But we worked round it. The bar area downstairs is very nice. We ate in the restaurant Sessions a couple of nights when we were tired from walking. Both nights, there was live music in the bar area, which was great to listen to. The view from the rooftop bar is excellent, but sadly the bar was closed.
Stayed 3 nights in Oct 2024

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

dolores

Stayed 1 night in Oct 2024

10/10 Excellent

Lina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place, nice room and so quiet. 5 minutes walk to the metro station and 15 minutes to the train station. Love it
Stayed 3 nights in Oct 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, we walked around the town it was very convenient
Stayed 2 nights in Oct 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful rooms, beautiful rooftop bar, and amazing staff. I will definitely be back.
Stayed 1 night in Oct 2024

10/10 Excellent

Oscar, Miami

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The excellent team they have. They took care of all your needs with light speed velocity. You feel like at home.
Stayed 5 nights in Oct 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice
Stayed 6 nights in Oct 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only issue was lack of lights over sink, made it difficult to put contacts in.
Stayed 2 nights in Oct 2024

6/10 Okay

Ramona, Bristol

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Was not impressed inanyw ay, by facilities, amenities or staff. Had to ask multiple iems for the same things. It got frustrating and we just gave up.
Stayed 4 nights in Oct 2024

8/10 Good

Jeff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent but very busy hotel. Comfortable rooms. Well appointed. Nice pool and bar area. A good choice to stay but you will need to use transit to go to most places. Definitely worth a look.
Stayed 3 nights in Jul 2024

6/10 Okay

vicentiu

Liked: Cleanliness, staff & service
Big surprise
The surprise was that the room was very small, not close to what I expected from the pictures The view was interior yard with the kitchen exhaust vents right on our window
Stayed 4 nights in Oct 2024

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed and shower great
Stayed 1 night in Oct 2024

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Helen, Reading

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean hotel. An enjoyable stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

mike

Stayed 2 nights in Sep 2024

6/10 Okay

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Armando

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atenciones y me sorprendió el restaurante con su hamburguesa Iberica
Stayed 4 nights in Oct 2024

10/10 Excellent

Helen

Stayed 1 night in Sep 2024

8/10 Good

Eric

Stayed 4 nights in Sep 2024

10/10 Excellent

Reid

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and helpful staff. Extra comfortable bed.
Stayed 1 night in Oct 2024

10/10 Excellent

Amaray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel great coffe
Stayed 2 nights in Oct 2024

10/10 Excellent

cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel seems super new and it was VERY clean. It was spotless! Nice toiletries to shower with and a comfy bed. The only negative is they host a TON of events, we went down to see the pool on our first day and it was SO crowded from an event, then the next day we wanted to check out the rooftop and we couldn't go, even as hotel guests, because they were getting ready for a DIFFERENT event. The rooftop has a bar/restaurant that is for hotel guests yet we couldn't go. We were annoyed and expressed our annoyance and the hospitality manager (?) heard us and ended up comping us some wine and a snack plate the next day. Grocery store a short walk away. The staff was very nice, helped get us a cab a few times.
Stayed 3 nights in Sep 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024