Hostal Ballesta

2.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hostal Ballesta

Interior
Superior Double Room | Terrace/patio
Front of property
Property entrance
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle Ballesta 5, Madrid, Madrid, 28004
  • Gran Via
    ‪3 min walk‬
  • Plaza de Callao
    ‪4 min walk‬
  • Lope de Vega Theatre
    ‪7 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪31 min drive‬

Room options

Single Room

  • 8 sq m
  • Sleeps 1
  • 1 Large Single Bed

Superior Double Room

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Standard Room

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Family Triple Room

  • 17 sq m
  • Sleeps 3
  • 3 Single Beds

Similar properties

About this property

Hostal Ballesta

Hostal with a 24-hour front desk, a short walk to Gran Via
This smoke-free hostal features concierge services, a 24-hour front desk and a free food/drink shopping service. WiFi in public areas is free. Additionally, express check-in, express check-out and free newspapers are on-site.
Hostal Ballesta offers 35 air-conditioned accommodations with laptop-compatible safes and free toiletries. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hostal Ballesta. During your stay, you're just a quick walk from Gran Via. You'll find features such as free WiFi in public areas, plus a round-trip airport shuttle (surcharge) and concierge services.
  • Free WiFi
  • Services include babysitting, free food shopping service and a concierge
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Gran Via and 8 minutes on foot from Puerta del Sol
  • Airport shuttle service available for a fee
As a guest of Hostal Ballesta, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hostal Ballesta also features concierge services, complimentary newspapers in the lobby, and a complimentary food/drink shopping service.

This Madrid hostal is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 60 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Hostal Ballesta offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ballesta Madrid
Hostal Ballesta
Hostal Ballesta Hostel
Hostal Ballesta Hostel Madrid
Hostal Ballesta Madrid
Hostal Ballesta Hotel Madrid
Hostal Ballesta Hotel Madrid
Hostal Ballesta Hostal
Hostal Ballesta Madrid
Hostal Ballesta Hostal Madrid

Hostal Ballesta Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 417 out of 852 reviews" "
Rating 8 - Good. 319 out of 852 reviews" "
Rating 6 - Okay. 86 out of 852 reviews" "
Rating 4 - Poor. 22 out of 852 reviews" "
Rating 2 - Terrible. 8 out of 852 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

David

Stayed 5 nights in Oct 2024

4/10 Poor

JULISSA, GUATEMALA

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Servicio al cliente y atención terrible, las dos chicas que tuvimos oportunidad de conocer en recepción con una actitud pésima. Cero servicio al cliente, mal humoradas. La cama dura y las instalaciones ya son antiguas, el sector muy sucio.
Stayed 2 nights in Oct 2024

8/10 Good

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely short vacation to Madrid
It was right next to two tube stations, lots of lovely bars and cafes, The room was twin room but beds centimetres apart. It was adequate. Maybe bottle of water to kettle as courtesy
Stayed 3 nights in Oct 2024

6/10 Okay

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Overal good with some complaints
Good Customers service. Some prostitution activities in the area. Very noisy after Midnights. I could not sleep sometimes because of the noise coming from a bar next door. Location is in the Center of Madrid.
Stayed 10 nights in Oct 2024

10/10 Excellent

Rashmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to Grand Via. True to the description on expedia
Stayed 3 nights in Oct 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service
This is a very convenient location. The room was clean and spacious. There are no amenities - no in room coffee or refrigerator. You have to ask the front desk for a hair dryer. The property has had a facelift, but it shows its age. The room was quiet to the outside, but you could hear people talking in the hall and the room next door. Overall, it is a good budget hotel, but expect no frills.
Stayed 2 nights in Oct 2024

8/10 Good

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Sex workers around the Hostal.
Stayed 1 night in Oct 2024

8/10 Good

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very well located near the city center. Street is a a bit sketchy but safe.
Stayed 3 nights in Oct 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly, clean place, elevator was good
Stayed 2 nights in Oct 2024

10/10 Excellent

Luciano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Ernesto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location(1 and 1/2 block from Gran Via and 2 from Metro) Quite and clean Thanks
Stayed 4 nights in Oct 2024

10/10 Excellent

Bart

Liked: Cleanliness, staff & service, property conditions & facilities
Room was in great condition and clean
Stayed 7 nights in Sep 2024

10/10 Excellent

Shane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is basic, clean, comfortable, and very well maintained. The owner must love art because there are quite a few nice pieces in the common areas. Small bathroom, and shower was tiny - perhaps not safe if you are a big person. Interior walls are a bit thin but exterior door was very sound insulating - particularly given the central location. Independent bakeries, shops, bars, clubs, and restaurants are all over the neighbourhood and of course Gran Via and Fuencarral (my preferred shopping street) are both just a short walk away. Great value and I hope to stay again.
Stayed 3 nights in Oct 2024

6/10 Okay

Diego

Liked: Cleanliness, staff & service
The hotel was clean. A little old. The bathroom was nice and the shower was very powerful. I enjoy the location a lot
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceded expectations!
Stayed 3 nights in Oct 2024

10/10 Excellent

Janna V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima experiência
Excelente localização próximo a Gran Via, com boas opções de metrô e ônibus. A região dispõe de bons restaurantes, cinemas e teatros
Stayed 3 nights in Oct 2024

4/10 Poor

Lynn

Stayed 2 nights in Sep 2024

10/10 Excellent

Mariapaula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location and staff. would definitely be staying there again next time I am back
Stayed 4 nights in Oct 2024

6/10 Okay

Melina

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Richard, Grandview

Liked: Property conditions & facilities
Stayed 8 nights in Sep 2024

6/10 Okay

Tze Ling

Stayed 4 nights in Sep 2024

10/10 Excellent

Sonia

Liked: Cleanliness
Stayed 5 nights in Sep 2024

6/10 Okay

DeeAnne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with how clean the room was and once you have got your bearings I like the location close to gran via and massalana. It would be nice to have tea making facilities in the room.
Stayed 4 nights in Sep 2024