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Hotel Aida

3.0 star property

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Photo gallery for Hotel Aida

Reception
Superior Double Room | Bathroom | Free toiletries, hair dryer, bidet, towels
Restaurant
Front of property
Superior Double Room | In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
Avenida de la Constitucion, 167, Torrejón de Ardoz, Madrid, 28850
  • Parque Europa
    ‪4 min drive‬
  • Parque Corredor Shopping Center
    ‪6 min drive‬
  • Oasiz Shopping Center
    ‪8 min drive‬
  • Madrid (TOJ-Madrid-Torrejon)
    ‪7 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, blackout curtains

Superior Double Room

  • 15 sq m
  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room

  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, laptop workspace, blackout curtains

Standard Twin Room

  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

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About this property

Hotel Aida

Hotel connected to the convention centre in Torrejón de Ardoz with 2 restaurants
This smoke-free hotel features 2 restaurants, a bar/lounge and a conference centre. WiFi in public areas is free. Other amenities include self parking, a business centre and concierge services.
Hotel Aida offers 68 accommodations with a safe and a hairdryer. Televisions come with satellite channels. Bathrooms include baths or showers, bidets and complimentary toiletries.

This Torrejón de Ardoz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

With your stay at Hotel Aida, you'll be connected to the convention centre and within walking distance of Parque Europa. Enjoy features like free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Just a 4-minute drive from Parque Europa and 6 minutes from Parque Corredor Shopping Center
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 5 meeting rooms.

WiFi is free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Aida. For a fee, parking is available.

This 3-star Torrejón de Ardoz hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.
Restaurante Don José – On-site restaurant.
Bevivo Restaurante – On-site restaurant. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres
  • Street parking available
  • Covered parking on site (EUR 8 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; EUR 8.95 for adults and EUR 8.95 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Bevivo Restaurante
  • Restaurante Don José

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 8.95 for adults and from EUR 8.95 for children
  • Covered self-parking fee: EUR 8 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Aida Torrejon de Ardoz
Hotel Aida Torrejon de Ardoz
Hotel Aida Hotel
Hotel Aida Torrejón de Ardoz
Hotel Aida Hotel Torrejón de Ardoz

Hotel Aida Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 89 out of 193 reviews
Rating 8 - Good. 64 out of 193 reviews
Rating 6 - Okay. 27 out of 193 reviews
Rating 4 - Poor. 8 out of 193 reviews
Rating 2 - Terrible. 5 out of 193 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Ying

Business traveller
Disliked: Cleanliness, staff & service, amenities
I arrived arrive at 8:30, taxi driver not happy to take me, even airport taxi instructor asked him several times, then I show him Aida hotel address, he get lost, drive in wrong direction , I told him we will ask hotel for reasonable normal price to him, front counter lady talked with driver in Spanish for a while asked me to give drive 40 euro, Expedia said it is only 5 miles , and I show her Uber show same time only 14-16 euro, but the staff insisted 40 euro is reasonable, I am not mad with tired taxi driver, and I do not care about extra 20 euro, but why staff lied to me for a hotel near airport need cost 40 euro? Then round trip cost 80 euro make airport hotel got no meaning, I strongly suggested not choose this hotel , but regular chained hotel.
Stayed 1 night in Nov 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and breakfast
Stayed 1 night in Nov 2024

6/10 Okay

Jorge

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was another good experience. Thank you.
Stayed 2 nights in Oct 2024

6/10 Okay

Barbara

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
This is an older hotel, renovated. The room was bigger than expected and clean. The staff was great. There are a few fast food places close by. Taxi to the airport € 30
Stayed 1 night in Oct 2024

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Clean beautiful and comfortable. I love everything about this hotel. Stay here.
Stayed 1 night in Oct 2024

6/10 Okay

Yong

Disliked: Cleanliness
The hotel offers nothing, even not waters, despite a big and relatively nice entry hall. Caution: Finding dinner would be challenging before 8pm.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Emma Y

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Efrata

Excellent
Stayed 1 night in Sep 2024

6/10 Okay

Annette

Liked: Cleanliness, property conditions & facilities, room comfort
Caution Allergy sufferers
Very close to the airport. The cleaning crew sprays something that is horrible for allergy or asthma sufferers. I had a terrible time there, luckily we stayed one night.
Stayed 1 night in Jun 2024

10/10 Excellent

FADI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night and everything worked well. Close to many restaurants and grocery shops
Stayed 1 night in Jun 2024

10/10 Excellent

Mark

Liked: Property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, amenities
The room was fine, but there was no air conditioning available this day because of maintenance, and no fan was provided. We had to sleep with the windows open, but still was not cool enough, besides bugs and trees in full bloom right outside that caused a lot of allergy issues. I'm sure this hotel is normally fine, it seems nice. But this was a scheduled maintenance, and we were not told when we checked in that no A/C would be available. They should not have accepted reservations for this day. There was no alternative solution or compensation offered. I was not happy with this stay.
Stayed 1 night in May 2024

10/10 Excellent

Jonathan

Stayed 1 night in May 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Gustavo, West Valley City

Stayed 1 night in Oct 2023

8/10 Good

pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay en route from Lisbon to Barcelona
A clean pet friendly and easily accessible hotel for an overnight stay. Comfortable beds, clean, modern bathrooms
Stayed 1 night in Jun 2022

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, close to our rental car drop off and the airport. Close to fast food for a late night snack.
Stayed 1 night in Jan 2018

8/10 Good

Lucy , preston

Liked: Cleanliness, staff & service, room comfort
Great hotel enjoyed the stay
Lovely hotel in a good location , the only thing missing was a swimming pool. All the staff very friendly and the room had good size bed and everything I needed. I would recommend it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for the price you pay!!
I had a pleasant stay here at Hotel Aida. I was in town for a wedding and decided to stay at this hotel since it was close to the venue of the wedding. The way you see it in photos, is the way it will be in person. The staff is kind and friendly. PS, it is a English friendly hotel, so you do not have to speak Spanish fluently, lol. My stay was great overall. The only thing I wish was different was the sizes and space of the room. Your typical standard European size rooms that make anyone feel like a giant. Everything else, including the breakfast, which you pay 7 euros for, every time you go in, was good. I will definitely stay here again if ever I'm visiting town.

6/10 Okay

Franklin, London

Average 3-star hotel
This holder is quite far from the airport and taxi costs about 30 EUR one way which was a surprised and round trip cost me 63 EUR on top of the hotel rate. Might make sense to take a hotel by the airport. The hotel was clean and the breakfast buffet was just ok. Room was what to expect from a 3 star hotel and staff was friendly and spoke English

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
a good experience, the staff is very helpful and the service is great

4/10 Poor

Richard, Toronto

Disliked: Property conditions & facilities, room comfort
I wouldn't return!
I was given a room at the end of the hall. Seemed to be beyond the reach if wifi. The desk clerk seemed to deny that was a problem. I finally gave up and asked for a room change. This was done willingly however the new room had no heat and it was a cold night. The clerk did supply an electric heater. I found the hotel far from everywhere but that is my fault for mischoosing.