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Hotel Aida

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Aida

Reception
Superior Double Room | In-room safe, desk, laptop workspace, blackout curtains
Front of property
Superior Double Room | Bathroom | Free toiletries, hair dryer, bidet, towels
Restaurant

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
Avenida de la Constitucion, 167, Torrejón de Ardoz, Madrid, 28850
  • Parque Europa
    4 min drive
  • Vinoteca Tastevin
    2 min walk
  • Torrejon de Ardoz Station
    18 min walk
  • Madrid (TOJ-Madrid-Torrejon)
    7 min drive

Room options

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, blackout curtains

Superior Double Room

  • 15 sq m
  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room

  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, laptop workspace, blackout curtains

Standard Twin Room

  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

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About this property

Hotel Aida

Hotel connected to the convention centre in Torrejón de Ardoz with 2 restaurants
This smoke-free hotel features 2 restaurants, a bar/lounge and a conference centre. WiFi in public areas is free. Other amenities include self parking, a business centre and concierge services.
Hotel Aida offers 68 accommodations with a safe and a hairdryer. Televisions come with satellite channels. Bathrooms include baths or showers, bidets and complimentary toiletries.

This Torrejón de Ardoz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

With your stay at Hotel Aida, you'll be connected to the convention centre and within walking distance of Parque Europa. Enjoy features like free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Just a 4-minute drive from Parque Europa and 6 minutes from Parque Corredor Shopping Center
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 5 meeting rooms.

WiFi is free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Aida. For a fee, parking is available.

This 3-star Torrejón de Ardoz hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.
Restaurante Don José – On-site restaurant.
Bevivo Restaurante – On-site restaurant. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres
  • Street parking available
  • Covered parking on site (EUR 8 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; EUR 8.95 for adults and EUR 8.95 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Bevivo Restaurante
  • Restaurante Don José

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 8.95 for adults and from EUR 8.95 for children
  • Covered self-parking fee: EUR 8 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Aida Torrejon de Ardoz
Hotel Aida Torrejon de Ardoz
Hotel Aida Hotel
Hotel Aida Torrejón de Ardoz
Hotel Aida Hotel Torrejón de Ardoz

Hotel Aida Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 76 out of 173 reviews" "
Rating 8 - Good. 57 out of 173 reviews" "
Rating 6 - Okay. 27 out of 173 reviews" "
Rating 4 - Poor. 8 out of 173 reviews" "
Rating 2 - Terrible. 5 out of 173 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Annette

Liked: Cleanliness, property conditions & facilities, room comfort
Caution Allergy sufferers
Very close to the airport. The cleaning crew sprays something that is horrible for allergy or asthma sufferers. I had a terrible time there, luckily we stayed one night.
Stayed 1 night in Jun 2024

10/10 Excellent

FADI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night and everything worked well. Close to many restaurants and grocery shops
Stayed 1 night in Jun 2024

10/10 Excellent

Mark

Liked: Property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, amenities
The room was fine, but there was no air conditioning available this day because of maintenance, and no fan was provided. We had to sleep with the windows open, but still was not cool enough, besides bugs and trees in full bloom right outside that caused a lot of allergy issues. I'm sure this hotel is normally fine, it seems nice. But this was a scheduled maintenance, and we were not told when we checked in that no A/C would be available. They should not have accepted reservations for this day. There was no alternative solution or compensation offered. I was not happy with this stay.
Stayed 1 night in May 2024

10/10 Excellent

Jonathan

Stayed 1 night in May 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Gustavo, West Valley City

Stayed 1 night in Oct 2023

8/10 Good

pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay en route from Lisbon to Barcelona
A clean pet friendly and easily accessible hotel for an overnight stay. Comfortable beds, clean, modern bathrooms
Stayed 1 night in Jun 2022

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, close to our rental car drop off and the airport. Close to fast food for a late night snack.
Stayed 1 night in Jan 2018

8/10 Good

Lucy , preston

Liked: Cleanliness, staff & service, room comfort
Great hotel enjoyed the stay
Lovely hotel in a good location , the only thing missing was a swimming pool. All the staff very friendly and the room had good size bed and everything I needed. I would recommend it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for the price you pay!!
I had a pleasant stay here at Hotel Aida. I was in town for a wedding and decided to stay at this hotel since it was close to the venue of the wedding. The way you see it in photos, is the way it will be in person. The staff is kind and friendly. PS, it is a English friendly hotel, so you do not have to speak Spanish fluently, lol. My stay was great overall. The only thing I wish was different was the sizes and space of the room. Your typical standard European size rooms that make anyone feel like a giant. Everything else, including the breakfast, which you pay 7 euros for, every time you go in, was good. I will definitely stay here again if ever I'm visiting town.

6/10 Okay

Franklin, London

Average 3-star hotel
This holder is quite far from the airport and taxi costs about 30 EUR one way which was a surprised and round trip cost me 63 EUR on top of the hotel rate. Might make sense to take a hotel by the airport. The hotel was clean and the breakfast buffet was just ok. Room was what to expect from a 3 star hotel and staff was friendly and spoke English

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
a good experience, the staff is very helpful and the service is great

4/10 Poor

Richard, Toronto

Disliked: Property conditions & facilities, room comfort
I wouldn't return!
I was given a room at the end of the hall. Seemed to be beyond the reach if wifi. The desk clerk seemed to deny that was a problem. I finally gave up and asked for a room change. This was done willingly however the new room had no heat and it was a cold night. The clerk did supply an electric heater. I found the hotel far from everywhere but that is my fault for mischoosing.

6/10 Okay

Business Travel, England, UK

Liked: Staff & service
Disliked: Room comfort
Great Room Rate But...
I am a semi-regular traveler to Torrejon Ardoz and booked the Hotel Aida because of the competitive online price and free airport transfer service described on the website. Unfortunately it seems the airport shuttle has been discontinued and whilst a bus service (824) runs directly from the airport to the outside of the hotel but if you have an early flight the taxi will cost €30. Also during my stay the breakfast room was not open and neither, it seemed, the restaurant. The hotel was also at the furthest end of Torrejon Ardoz. However the hotel itself was clean and tidy and the staff attentive. Although the TV service did not have an English speaking station tuned, neither were there tea/coffee making facilities.

6/10 Okay

Stuart, Burlington VT

Liked: Staff & service, room comfort
OK but not great
This hotel was our choice when returned for one last night in Madrid. We thought a airport hotel would be great idea. The problem is that it's 20-25 minutes from the airport and it would have been easier to take the metro from the airport to the hotel we stayed in right in Madrid during the first part of our trip. And with having to get from terminal 4 to 2 and then take a bus (the 824) the metro would have taken less time. We also ended up going into Madrid on the last night to see flamenco at Las Tablas in Madrid. This meant walking a kilometer to the train station and taking the train to get to the metro (can't say enough good things about the metro) and having to run back after the performance to catch the train as they stop running at 11:45 PM. We ran and we made the train with 5 minutes to spare. We did order breakfast with this hotel, which was good as there was know local places close by to eat. The food was fair. Lastly, we did get a free shuttle back to the airport and that was good.

10/10 Excellent

Robert, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay!
The Hotel Aida staff were very, very helpful. I really enjoyed my short stay. The restaurant at the adjacent hotel owned by the same group was outstanding, both in food and service when staying at the Hotel Aida.

6/10 Okay

Verified traveller

Liked: Cleanliness
Hotel Aida, Madrid
1.- I chose this hotel because it was said to be in a close proximety to the Madrid's International airport (MAD). Well it was NOT close to the airport. It was about 20 min. if not more to the airport. In the Expedia descripion it was listed to be about 3 miles but it took us about 20 min. and 28.00 Euros to get there with a taxi. 2.- The hotel room was a nice size, not very big but confortable as size, but the bed mattress very bad quality. The worst so far. Also, no coffee machine or coffee in the room, but we stayed in other 3 hotels and did not have it. It might be normal in Spain. 3.- The bathroom was clean, tooth brushes, tooth paste and comb was provided 4.- Hotel had a "cafeteria/restaurant" that offered hamburger, salade, sandwiches.... but the menu presented to us was so dirty, stained with coffee and othe who knows what stains that grossed us up. My husband and I went for dinner to a restaurant close to the hotel 5.- Receptionist was very nice, professional-

2/10 Terrible

Mohamed, Miami

Disliked: Staff & service, room comfort
the worst Service ever
Not shuttle bus to take you to the hotel from the airport. when I called to ask for the service they ask me to take a taxi and they made it seem that they will pay for the taxi once I get there. Once at the hotel they refused to pay the taxi and they told me that there is no shuttle to take you back to the airport in the morning. I had pay 85 Euros for the taxi for both ways. Also the breakfast that I paid for it with the room I didn’t get the chance to have it because it starts at 8 am and I had and early flight at 10 am so I had to leave at 7:30 am and the stuff there were none to talk to only one person he couldn’t do nothing.

6/10 Okay

Anonymous

Disliked: Cleanliness, staff & service, room comfort
Not Near the Airport
They promote free transportatin to and from the airport. It cost over $35.00 Euro for a taxi ride to the hotel. The sister hotel next door does have a great resturant and I had a great meal.

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio de desayuno podría ser un poco mejor. Horarios más amplios y más variedad. Como las horas de desayuno son más cortas, los invitados están más concentrados y a menudo falta comida en las mesas.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ali, Wiesbaden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr sauber und Moderne Zimmer. Sehr Freundliches Personal
Stayed 3 nights in Sep 2024

10/10 Excellent

Marielena

Stayed 1 night in Aug 2024

10/10 Excellent

ROSA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue todo muy bien y muy limpio
Stayed 2 nights in Aug 2024