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Hotel Emperador

4.0 star property
VIP Access

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Emperador

Exterior
View from property
Outdoor pool, pool loungers, lifeguards on site
Outdoor pool, pool loungers, lifeguards on site
Outdoor dining

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Gran Via 53, Madrid, Madrid, 28013
  • Gran Via
    1 min walk
  • McDonald's
    1 min walk
  • Santo Domingo Station
    1 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    22 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Club Room, 1 Double or 2 Single Beds

Club Room, 1 Double or 2 Single Beds | Minibar, in-room safe, desk, soundproofing

Club Room, 1 Double or 2 Single Beds

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room (Interior)

Minibar, in-room safe, desk, soundproofing

Single Room (Interior)

  • 9 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, soundproofing

Triple Room

  • 27 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Single Bed

View all photos for Habitación Club Pemium balcon

Habitación Club Pemium balcon | Minibar, in-room safe, desk, soundproofing

Habitación Club Pemium balcon

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About this property

Hotel Emperador

Hotel with a fitness centre, steps from Gran Via
This smoke-free hotel features an outdoor pool, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli and a rooftop terrace are on-site.
Hotel Emperador offers 232 accommodations with minibars and a safe. Satellite televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the breakfast at Hotel Emperador. During your stay, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus an outdoor pool and a gym.
  • Free WiFi
  • The coffee shop/cafe, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a lifeguard on-site, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Gran Via and 9 minutes on foot from Puerta del Sol
Hotel Emperador offers its guests an outdoor pool and a fitness centre. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre, 11 meeting rooms, and limo/town car service. Event space at this hotel measures 2153 square feet (200 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Emperador. A complete renovation of Hotel Emperador was completed in April 2020.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Art gallery
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (2,153 square foot of space)

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 66.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 19 for children
  • Rollaway bed fee: EUR 66.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Hotel Emperador Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 993 out of 1423 reviews" "
Rating 8 - Good. 302 out of 1423 reviews" "
Rating 6 - Okay. 82 out of 1423 reviews" "
Rating 4 - Poor. 22 out of 1423 reviews" "
Rating 2 - Terrible. 24 out of 1423 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Jorge, Mexico

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Reinaldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel. Amazing customer service. Thank you so much. I will back soon.
Stayed 3 nights in Aug 2024

8/10 Good

corinne

Liked: Cleanliness, staff & service
Ok
Stayed 2 nights in Sep 2024

8/10 Good

Barbara

Stayed 5 nights in Aug 2024

10/10 Excellent

George, Moorebank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Has everything you need. Located right in the centre of the city so easy to get around and walk everywhere. The rooftop pool and bar are outstanding! Definitely book here!
Stayed 5 nights in Aug 2024

10/10 Excellent

Maribel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is highly recommended. The location is perfect and Bus 001 to roam around the city is a big plus.
Stayed 3 nights in Sep 2024

4/10 Poor

Armen

Travelled with family
Disliked: Amenities, property conditions & facilities
The rooms were very old and small, don’t think I got the correct rooms. My sister also stated at the property and the rooms were in lot more better condition. It was horrible.
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded my expectations in every way. The accommodations were top-notch, offering both comfort and style. The staff was incredibly friendly and attentive, ensuring a pleasant stay. Additionally, the hotel's prime location provided easy access to key attractions and amenities. I highly recommend this hotel for an exceptional travel experience.
Stayed 4 nights in Sep 2024

10/10 Excellent

mersedeh Neshat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we liked every thing about this hotel, it is a true perfect 10.
Stayed 7 nights in Sep 2024

10/10 Excellent

Clay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very conveniently located in the heart of Madrid. Easy to get anywhere. Room was comfortable and not too small. We were given an "upgraded" room.
Stayed 3 nights in Sep 2024

8/10 Good

Vladimir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel have good ubicacion and good acces to gran via the breakfast is ok bud have some noice in the night
Stayed 4 nights in Sep 2024

10/10 Excellent

Josselyne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We loved our upgraded room..the roif deck was a perfect afternoon visit after walking the area each day. We would return for sure.
Stayed 3 nights in Sep 2024

8/10 Good

janett, sunrise

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is good and the staff is great but the rooms dont have sound isolation so you hear your neighbor and the hallway noise. The room bext door had a party and we had to change rooms and the AC did not work
Stayed 1 night in Aug 2024

8/10 Good

Reza

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Assigned room was small
Stayed 2 nights in Sep 2024

10/10 Excellent

Nura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in a very central location, with a very nice roof pool and roof bar (after 9 pm). Breakfast was rich and tasty.
Stayed 4 nights in Aug 2024

10/10 Excellent

fabricio, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, service, location, attention 💪👏
Stayed 2 nights in Sep 2024

10/10 Excellent

Remi, Bromont

Travelled with partner
Liked: Amenities
Very good location downtown of Madrid. The rooftop with the pool is amazing
Stayed 3 nights in Sep 2024

8/10 Good

Sindy

Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with the hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this hotel. It is beautiful, conveniently located, the staff is amazing. Zero complaints. Loved our time here.
Stayed 5 nights in Aug 2024

8/10 Good

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in an excellent location, close to everything. Rooftop pool and bar were delightful on a hot August afternoon!
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were friendly and helpful! I felt safe and a few block away the shopping was great! The hotel itself had excellent furnishings and was very clean. I felt great and well cared for as a woman traveling alone! The breakfast had many selections of fresh food and great coffee.
Stayed 4 nights in Jul 2024

8/10 Good

Firas, Sterling Heights

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location and staff services, hotel rooms need upgrades.
Stayed 1 night in Aug 2024

10/10 Excellent

Gabriela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024