Hotel Emperador

4.0 star property
VIP Access

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Photo gallery for Hotel Emperador

Exterior
Outdoor dining
Bar (on property)
Outdoor pool, pool loungers, lifeguards on site
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
Gran Via 53, Madrid, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Puerta del Sol
    ‪10 min walk‬
  • Plaza Mayor
    ‪10 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Standard Double or Twin Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Club Room, 1 Double or 2 Single Beds

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Single Room (Interior)

  • 9 sq m
  • Sleeps 1
  • 1 Large Single Bed

Triple Room

  • 27 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Single Bed

Habitación Club Pemium balcon

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About this property

Hotel Emperador

Hotel with a fitness centre, steps from Gran Via
This smoke-free hotel features an outdoor pool, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli and a rooftop terrace are on-site.
Hotel Emperador offers 232 accommodations with minibars and a safe. Satellite televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the breakfast at Hotel Emperador. During your stay, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus an outdoor pool and a gym.
  • Free WiFi
  • The coffee shop/cafe, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a lifeguard on-site, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Gran Via and Plaza de España - Princesa
Hotel Emperador offers its guests an outdoor pool and a fitness centre. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre, 11 meeting rooms, and limo/town car service. Event space at this hotel measures 2153 square feet (200 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Emperador. A complete renovation of Hotel Emperador was completed in April 2020.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Art gallery
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (2,153 square foot of space)

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1947
  • Lifeguards
  • Reception hall
  • Renovated entire property - April 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 66.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 19 for children
  • Rollaway bed fee: EUR 66.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Hotel Emperador Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1156 out of 1635 reviews
Rating 8 - Good. 337 out of 1635 reviews
Rating 6 - Okay. 94 out of 1635 reviews
Rating 4 - Poor. 24 out of 1635 reviews
Rating 2 - Terrible. 24 out of 1635 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Mateusz

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Izzet Selim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very enjoyable stay

We stayed a week and it was very pleasant. Not only the location (there is a metro station right next to the hotel ) but also the comfort was great. It has a lot of amenities and it shows that old school hotels are still in play.
Stayed 7 nights in Feb 2025

10/10 Excellent

Kahtan

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Keval

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Rufino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good
Stayed 3 nights in Feb 2025

10/10 Excellent

Maura

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Jan 2025

2/10 Terrible

Alberto

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Property is old and very tired with old mismatch wood furniture. Drawers are tiny, shower is moldy, old duvet covers and pillows. Just everything is old. This hotel should not have a 9 rating. All this hotel has going for it is the central location. Will not stay again and certainly will not recommend
Stayed 4 nights in Feb 2025

10/10 Excellent

Lus R

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

viaje tito2025

every room was very exciting and peaceful
Stayed 5 nights in Feb 2025

10/10 Excellent

Claudio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location. Roof top.

Stayed 1 night in Feb 2025

10/10 Excellent

Maryam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about this hotel. Easy access to metro, shopping area. The hotel is clean, friendly staff, nice breakfast.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 3 nights in Feb 2025

10/10 Excellent

Gabriel

Stayed 1 night in Jan 2025

10/10 Excellent

Rohit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could have been better. Guests in next room were extremely noisy, after midnight!
Stayed 3 nights in Feb 2025

10/10 Excellent

Yira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Walls are a little thin. They have a wonderful rooftop with great view.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sylvette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Jan 2025

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very helpful. Good central location.
Stayed 2 nights in Jan 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay
Stayed 4 nights in Nov 2024

10/10 Excellent

Liane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome staff, helpful, friendly, relaly good breakfast, excellent location
Stayed 1 night in Dec 2024

10/10 Excellent

myrna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great experience
Stayed 3 nights in Jan 2025

10/10 Excellent

liliberht

Stayed 5 nights in Jan 2025

10/10 Excellent

Lawrence

Stayed 2 nights in Jan 2025

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty
Stayed 2 nights in Jan 2025