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Hotel ILUNION Pio XII

4.0 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel ILUNION Pio XII

Lobby sitting area
Down duvets, in-room safe, desk, laptop workspace
Lobby sitting area
Buffet
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Avenida Pio XII, 77, Madrid, Madrid, 28016
  • Plaza de Castilla
    ‪19 min walk‬
  • Paseo de la Castellana
    ‪2 min drive‬
  • Santiago Bernabéu Stadium
    ‪4 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪11 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Double Room with Extra bed

Down duvets, in-room safe, desk, laptop workspace

Double Room with Extra bed

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Double Room with Extra bed, 2 Adults and 1 Child

Down duvets, in-room safe, desk, laptop workspace

Double Room with Extra bed, 2 Adults and 1 Child

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Double Room, Pet friendly

Double Room, Pet friendly | Down duvets, in-room safe, desk, laptop workspace

Double Room, Pet friendly

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Double Room

Down duvets, in-room safe, desk, laptop workspace

Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double Room

Down duvets, in-room safe, desk, laptop workspace

Superior Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Single Room

Down duvets, in-room safe, desk, laptop workspace

Superior Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room

Down duvets, in-room safe, desk, laptop workspace

Single Room

  • 25 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Hotel ILUNION Pio XII

Hotel with a fitness centre, near Santiago Bernabéu Stadium
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking.
Hotel ILUNION Pio XII offers 214 accommodations with a safe and complimentary bottles of water. Beds feature down duvets. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The breakfast at Hotel ILUNION Pio XII gets high marks from our customers. During your stay, you'll be within walking distance of Plaza de Castilla. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Santiago Bernabéu Stadium and a few minutes from Plaza de Castilla
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 6 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Hotel ILUNION Pio XII. Parking is available for a fee.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Pio XII Restaurant – This brasserie serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Parking on site (EUR 18 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 17 for adults and EUR 8.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Pio XII Restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4,306 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 8.5 for children
  • Self-parking fee: EUR 18.00 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus eco-friendly cleaning products
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 71470500

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Confortel Pio
Confortel Pio XII
Confortel Pio XII Hotel
Confortel Pio XII Hotel Madrid
Confortel Pio XII Madrid
Pio XII Confortel
Hotel ILUNION Pio XII Madrid
Hotel ILUNION Pio XII
ILUNION Pio XII Madrid
ILUNION Pio XII
Hotel ILUNION Pio XII Hotel
Hotel ILUNION Pio XII Madrid
Hotel ILUNION Pio XII Hotel Madrid

Hotel ILUNION Pio XII Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 599 out of 1001 reviews" "
Rating 8 - Good. 283 out of 1001 reviews" "
Rating 6 - Okay. 72 out of 1001 reviews" "
Rating 4 - Poor. 30 out of 1001 reviews" "
Rating 2 - Terrible. 17 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nizar

Stayed 2 nights in Oct 2024

10/10 Excellent

L

Stayed 1 night in Oct 2024

8/10 Good

Romina

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Robyn

Tends to business people. No options for food or drinks late at night and no place near by to buy anything either.
Stayed 1 night in Oct 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable
Stayed 3 nights in Oct 2024

8/10 Good

Maurizio Riccardo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing "Unique" to describe, it is a very nice and clean hotel, the staff is excellent, I stayed in another hotel from the same chain last year and i was satisfied, I was there for business so it was a good choice. Unfortunately it was not well located with the public transportation for my needs as it was the other hotel last year but that's was just a small inconvenient for me.
Stayed 3 nights in Oct 2024

8/10 Good

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Irma

Stayed 1 night in Oct 2024

8/10 Good

Eva

Travelled with family
Liked: Cleanliness, staff & service
Servicio excelente hotel viejuno ya. Conveniente ubicación por la proximidad de la estación de tren y aeropuerto.
Stayed 2 nights in Oct 2024

10/10 Excellent

Houssine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient place for train travelers.
Stayed 1 night in Oct 2024

8/10 Good

HAZEL

This is a corporate hotel so doesn’t have the same appeal as smaller more personal ones. But overall our stay for 1nt was good, the room was clean & in good order. We didn’t eat in the hotel. We walked from the train station to the hotel & took a taxi back the next morning. The reception staff were friendly
Stayed 1 night in Sep 2024

2/10 Terrible

David

Stayed 2 nights in Sep 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and great breakfast buffet. Thank you
Stayed 2 nights in Oct 2024

6/10 Okay

Renee

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was very clean, had a great restaurant and the staff was very helpful. Would stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities
Cleaniingness and friendly and proffessional staff.
Stayed 3 nights in Sep 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service
Staff was very accommodating with luggage drop off and early check in.
Stayed 1 night in Sep 2024

4/10 Poor

EDUARD

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Just an average hotel. The most unsafe bath/shower. The tub was uneven, hard to stand on, and it was slippery. Unsafe and unnecessary tub glass door. Also, the water the toilet won't flush properly. You should keep pushing the button for a long time to flush.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Stayed 4 nights in Aug 2024

10/10 Excellent

Houssine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Mukesh

Liked: Cleanliness, staff & service, property conditions & facilities
I was at this property for just one night but my overall experience was awesome from friendly staff, ease of parking in the garage and the super awesome breakfast with lots of gluten free options.. would definitely stay at this property or their other properties
Stayed 1 night in Sep 2024

6/10 Okay

Monika

Liked: Cleanliness, staff & service, amenities
Ilunion Pio XII is half an hour's bus ride away from the town centre (there is a convenient bus stop just outside the main entrance). The hotel is advertised as a four star but does not feel that way. The room was large but not laid out in a particularly comfortable way (the bed was fine). The desk lamp didn't work. There was not enough hanging space in the bathroom and again the layout was not user-friendly - the bath was awkward to get into, slippery and no rubber mat provided. The cleaning staff did not seem to grasp the idea of replacing things they removed (a used bath mat, a newly opened soap bar or teabags). The air conditioning caused quite a serious leak through the light fitting. We liked the breakfast, apart from the coffee which wasn't great. The restaurant / bar / reception staff were very friendly and helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Haitham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went okay and smooth , the receptionist was really friendly and professional, he was really well organized and upgraded my roam before I checked in, gave me all instructions without asking and all the vip advantages
Stayed 1 night in Aug 2024