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Intelier Palacio de San Martín

4.0 star property
VIP Access

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Photo gallery for Intelier Palacio de San Martín

Hallway
Aerial view
Junior Suite, 2 Single Beds, Balcony | Minibar, in-room safe, individually decorated, individually furnished
Interior
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
Plaza San Martin, 5, Madrid, Madrid, 28013
  • Plaza de Callao
    ‪3 min walk‬
  • Gran Via
    ‪4 min walk‬
  • Plaza de España - Princesa
    ‪5 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite, 2 Single Beds, Balcony

Junior Suite, 2 Single Beds, Balcony | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Single Beds, Balcony

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 Queen Bed, Balcony (Deluxe)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 Queen Bed, Balcony (Deluxe)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room (with extra bed)

Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room (with extra bed)

  • 20 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed

View all photos for Standard Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Double Room | Minibar, in-room safe, individually decorated, individually furnished

Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 1 Double Bed (Inner View)

Double Room, 1 Double Bed (Inner View) | Minibar, in-room safe, individually decorated, individually furnished

Double Room, 1 Double Bed (Inner View)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Intelier Palacio de San Martín

Hotel with a fitness centre, a short walk to Gran Via
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a business centre and a meeting room.
Intelier Palacio de San Martín offers 94 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the shopping around Intelier Palacio de San Martín. During your stay, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 4-minute walk from Gran Via and 6 minutes on foot from Plaza Mayor
  • Local-area shuttle service available for a fee
Intelier Palacio de San Martín offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and a meeting room are available. A terrace, tour/ticket assistance, and concierge services are also featured at the boutique Intelier Palacio de San Martín.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 11:00 AM.
Intelier Palacio de San Martín has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 22 for adults and EUR 22 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 for adults and from EUR 22 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Intur
Hotel Intur Palacio
Hotel Intur Palacio San Martin
Hotel Palacio San Martin
Hotel Palacio San Martin Intur
Intur Palacio San Martin
Intur Palacio San Martin Hotel
Palacio Intur San Martin
Palacio San Martin
Palacio San Martin Intur
Intur Palacio San Martin Hotel Madrid
Hotel Intur Palacio San Martin Madrid
Intur Palacio San Martin Madrid

Intelier Palacio de San Martín Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 738 out of 1004 reviews
Rating 8 - Good. 185 out of 1004 reviews
Rating 6 - Okay. 56 out of 1004 reviews
Rating 4 - Poor. 13 out of 1004 reviews
Rating 2 - Terrible. 12 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

MAJED

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was wonderful
Stayed 2 nights in Nov 2024

10/10 Excellent

Desmond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Nawar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every was great about hotel, but if you get a room in the first floor, you won’t be able to sleep because people will be sitting downstairs at the bar and you will hear everything from your room. Just make sure to get a room on the higher floors
Stayed 1 night in Oct 2024

10/10 Excellent

Martha

Stayed 2 nights in Oct 2024

10/10 Excellent

Susan Nanette

Liked: Cleanliness, property conditions & facilities, room comfort
Perfect place in Madrid
I love this hotel. The location is great and the staff are so welcoming and always helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Mary, Littleton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here 9 years ago when I was last in Madrid and for this current stay, it was even better than I remember. The location can’t be beat - walkable in minutes from so many places yet quiet and charming. The lobby is welcoming and beautiful, inviting you to sit and linger with a coffee or glass of wine. The breakfast has a nice spread and the evening tapas and cocktails out on the plaza was a fun way to start the night without breaking the bank. Our room was large by Europe standards, with tall ceilings, and a balcony over the side street. Great storage in the closet, and a well-stocked and nice-sized bathroom. The beds were super comfy and it was very quiet. The only minor issues were the size of the fitness room - it was smaller than our actually hotel room albeit with good weights and bike and treadmill but difficult for more than one person to comfortably use. The bathroom could use a fan as it got steamy after a quick shower and needs more hooks on the wall and a couple on the back of the door. Otherwise, I could not recommend this wonderful place more highly. It was our home away from home during our week-long stay in Madrid. I would stay here again in a heartbeat!
Stayed 6 nights in Oct 2024

10/10 Excellent

theresa

Stayed 6 nights in Sep 2024

10/10 Excellent

vicki

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Zuleima

Stayed 2 nights in Oct 2024

10/10 Excellent

natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location- walk to everywhere. We liked staying at the hotel. Didn't get a room upgrade but the first room that we checked in had a consistent noice and they changed our room right away. As for VIP perk, received only one free drink ticket - I guess because my husband joined me a day later. Anyway I ended up not using it at all. We'll probably stay here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Roxanne, Narragansett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located. Easy to get too. Nicely renovated. Lovely
Stayed 3 nights in Oct 2024

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, excellent breakfast.
Stayed 2 nights in Sep 2024

10/10 Excellent

Susan Nanette

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent with new amenities!
As always it was a lovely place to stay in Madrid. They’ve added some additional amenities since my last visit a few months ago; complementary robes and slippers which were much appreciated.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jaime

Stayed 3 nights in Jun 2024

8/10 Good

sunil

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jul 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness
Great location lovely hotel
Stayed 1 night in Oct 2024

10/10 Excellent

mona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
na
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Stayed 4 nights in Sep 2024

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent two nights at the Intelier and I had a pleasant experience. Located super downtown. Easy to navigate anywhere from it. Close to the Teatro Real which makes it really convenient may you have tickets for the Opera/Concert. Loved the old charm of the hotel with its wooden staircase. Took the breakfast to option and would recommend it as everything was fresh and tasty.
Stayed 2 nights in Sep 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Vesna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, very clean and comfortable. Best location 3 blocks from plaza mayor and 2 blocks from gran via.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming, peaceful whilst in the centre of everything we needed… Celeste cleaned the room beautifully and the rest of the staff were friendly and very helpful… would highly recommend
Stayed 1 night in Sep 2024

10/10 Excellent

Mayda I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Ramon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grest
Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia Graciela, Ciudad Autonoma de Buenos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for your attention!
Stayed 4 nights in Sep 2024