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18 Dec 2023 by María Fdez. de Valderrama, Voice of Customer Coord
Sehr geehrte Iraima,Vielen Dank für den sehr positiven Erfahrungsbericht zu unserem Hotel!Es freut uns zu hören, dass Sie unseren Shuttlebus-Service lobend erwähnen. Wir sind stolz darauf, unseren Gästen einen kostenlosen und auf Anfrage verfügbaren Flughafentransfer anbieten zu können, der die Terminals T1, T2 und T4 anfährt. Wir bedauern, dass die Sauberkeit Ihres Zimmers nicht Ihren Erwartungen entsprochen hat. Bitte seien Sie versichert, dass wir täglich mit Sorgfalt und Aufmerksamkeit die Reinigung unserer Zimmer durchführen, um unseren Gästen einen angenehmen Aufenthalt zu gewährleisten.Ich wünsche Ihnen eine wundervolle Urlaubssaison und ein frohes neues Jahr!Gern würden wir Sie eines Tages wieder bei uns begrüßen.María Fdez. de Valderrama, Voice of Customer Coordinator
There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 7 meeting rooms are available. WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Hotel Madrid Alameda Aeropuerto, Affiliated by Meliá. A roundtrip airport shuttle is free (available on request). Parking is available for a fee. This 4-star Madrid hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Hotel Madrid Alameda Aeropuerto, Affiliated by Meliá offers 148 accommodations with minibars and laptop-compatible safes. Beds feature down duvets. 32-inch plasma televisions come with satellite channels. Bathrooms include baths or showers, bidets and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Breakfast Restaurant – Overlooking the garden, this buffet restaurant specialises in international cuisine and only serves breakfast.
Restaurant Smile – Overlooking the garden, this restaurant specialises in local and international cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Snack Bar – This tapas bar specialises in Spanish cuisine and only serves dinner. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Hotel Madrid Alameda Aeropuerto, Affiliated by Meliá offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
