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Hotel Mayerling

1.0 star property

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Photo gallery for Hotel Mayerling

Triple Room | Down duvets, blackout curtains, soundproofing, iron/ironing board
Economy Double Room, Ground Floor | Down duvets, blackout curtains, soundproofing, iron/ironing board
Front of property
Reception
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle Conde de Romanones, 6, Madrid, Madrid, 28012
  • Plaza de Santa Ana
    ā€Ŗ4 min walkā€¬
  • Plaza Mayor
    ā€Ŗ5 min walkā€¬
  • Puerta del Sol
    ā€Ŗ5 min walkā€¬
  • Madrid (MAD-Adolfo SuĆ”rez Madrid-Barajas)
    ā€Ŗ25 min driveā€¬

Room options

View all photos for Double Room Single Use

Down duvets, blackout curtains, soundproofing, iron/ironing board

Double Room Single Use

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double or Twin Room

Down duvets, blackout curtains, soundproofing, iron/ironing board

Superior Double or Twin Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room

Down duvets, blackout curtains, soundproofing, iron/ironing board

Standard Double or Twin Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room | Down duvets, blackout curtains, soundproofing, iron/ironing board

Triple Room

  • 20 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Queen Bed and 1 Single Bed

View all photos for Economy Double Room, Ground Floor

Down duvets, blackout curtains, soundproofing, iron/ironing board

Economy Double Room, Ground Floor

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel Mayerling

Hotel with a 24-hour front desk, a short walk to Plaza Mayor
Coffee/tea in a common area, a microwave in a common area and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and tour/ticket assistance.
Hotel Mayerling offers 22 accommodations with complimentary bottles of water and a hairdryer. Beds feature down duvets. Flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Madrid hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Mayerling. During your stay, you're just a quick walk from Plaza Mayor. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and concierge services.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute walk from Plaza Mayor and 5 minutes on foot from Puerta del Sol
Hotel Mayerling offers its guests multilingual staff, tour/ticket assistance, and coffee/tea in common area. Public spaces have free WiFi. Hotel Mayerling also features concierge services, complimentary newspapers in the lobby, and a front desk safe.

This Madrid hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 11:00 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: EUR 8 per person
  • Coffee and tea in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 8 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts major credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Chic&Basic Mayerling
Hotel Mayerling Madrid
Hotel Mayerling
Mayerling Madrid
Chic&Basic Mayerling Hotel Madrid
Chic And Basic Mayerling
Hotel Mayerling Hotel
Hotel Mayerling Madrid
Hotel Mayerling Hotel Madrid

Hotel Mayerling Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 491 out of 1001 reviews
Rating 8 - Good. 407 out of 1001 reviews
Rating 6 - Okay. 77 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 8 out of 1001 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Andrue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice and very helpful. Conveniently placed close to a lot of local attractions and good food! Very walkable to! Only downside was that the bed was HARD as a rock. Otherwise, great place and relatively cheap.
Stayed 6 nights in Nov 2024

8/10 Good

Tricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was along the front of the hotel. Prepare not to sleep at all as it is so noisy. Very busy street all night. Otherwise great hotel
Stayed 3 nights in Oct 2024

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Oscar, Marianna

Stayed 4 nights in Sep 2024

10/10 Excellent

Gemalyne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend hotel 5ā­ļø for me.
Stayed 1 night in Oct 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was wonderful! Room clean and area convenient. Room did not lend a welcoming feeling as there are no pictures, furniture, or decorations. Shower was odd with black paint and strobe changing color lights, and a shade on outside of shower to pull down if you want privacy in the shower. Everything worked well and again was clean.
Stayed 3 nights in Oct 2024

6/10 Okay

Chongxun

Travelled with partner
Liked: Cleanliness, staff & service
We stayed in the hotel for five nights. It is in a great location, close to Plaza Major and walkable to many sightseeing attractions, and with many dining options within 5 minutes walk. There is also a 24-7 supermarket around the corner, which we loved. The breakfast has good selections, and the staff is friendly. We feel safe completely. Our only complain is the shower inside the room. The room must have been retro-fitted, having added a shower and sink inside the bedroom. It would have been ok having a shower in the room, had the shower been constructed appropriately. But it was not. There is water leak from underneath because the drain does not work quickly enough. So every time after the shower is used, regardless how careful and quickly we used the shower, we can see the water sipping out between the tiles of the floor. The wet floor tiles are close to where the bed sits, which is annoying.
Stayed 5 nights in Oct 2024

6/10 Okay

Jeanette

Travelled with family
The room would only be good for 1 night stay if there are 3people in the room. I needed a bowl for my fruits and the guy in the reception said I cannot take the bowl to the room as it is only for those who are availing of the breakfast.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Cornelia, Carterton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff. Clean rooms
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and clean
Stayed 1 night in Oct 2024

4/10 Poor

Indira, Miami

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was located in a fantastic location but lack amenities and cleanness. Not very clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Carissa

Stayed 1 night in Sep 2024

10/10 Excellent

marianna

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very nice and helpful
Stayed 4 nights in Sep 2024

8/10 Good

Michele, Kenmore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is near a busy and can be a bit noisy in the evenings, as it is close to many bars and restaurants. However, there are many dining options, and it is walkable to any of the important Madrid attractions.
Stayed 3 nights in Sep 2024

8/10 Good

M

Travelled with partner
Liked: Cleanliness, staff & service
Awesome staff
Stayed 3 nights in Sep 2024

8/10 Good

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very well located with wonderful staff. Rooms and bathrooms small and aging a little.
Stayed 4 nights in Sep 2024

6/10 Okay

Vitaly

Travelled with group
Liked: Staff & service
It might be a suitable option for a single man to spend the night after a long trip, but if youā€™re traveling with your partner, she may be disappointed with the roomā€™s condition. However, I have to mention that the pillows and mattress are quite comfortable compared to others.
Stayed 1 night in Sep 2024

10/10 Excellent

Miguel, DESOTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional
Stayed 1 night in Aug 2024

10/10 Excellent

Katherine

Stayed 3 nights in May 2024

10/10 Excellent

FAISAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I strongly recommend for this hotel. The stuff are friendly, helpful, and polite. The room is clean and for 1 to 2 people. AC is perfect. the bathroom is clean and shower is good too.
Stayed 1 night in Aug 2024

10/10 Excellent

Lillian

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a walking distance to various places of interest in Madrid. Itā€™s super clean and the staff is fenomenal! The front desk gentleman, Yansel was amazing! He was friendly and helpful! We will be staying there again for sure and hope he still there!
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The folks working there are incredible. Locals who will help find a good spot to eat or help you charge your phone, even get a train ticket. Location kicks ass, Iā€™ll never stay at a hostel if this place exists.
Stayed 2 nights in Aug 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2024

10/10 Excellent

ana julieta

Stayed 2 nights in Jul 2024