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Hotel Regina

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Regina

Reception
Point of interest
Front of property
Exterior
Property entrance

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available

Explore the area

Map
Alcala 19, Madrid, Madrid, 28014
  • Gran Via
    3 min walk
  • Puerta del Sol
    4 min walk
  • Plaza de Santa Ana
    4 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    24 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite (Alcalá)

Junior Suite (Alcalá) | Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Junior Suite (Alcalá)

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room, 2 Bedrooms, Connecting Rooms (Interior)

Superior Room, 2 Bedrooms, Connecting Rooms (Interior) | Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Superior Room, 2 Bedrooms, Connecting Rooms (Interior)

  • 50 sq m
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Deluxe Room (Alcalá)

Deluxe Room (Alcalá) | Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Deluxe Room (Alcalá)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Penthouse, Hot Tub (Terrace)

Luxury Penthouse, Hot Tub (Terrace) | Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Luxury Penthouse, Hot Tub (Terrace)

  • 65 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room (Interior)

Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Superior Double Room (Interior)

  • 25 sq m
  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed

View all photos for Superior Double Room (Aduana)

Superior Double Room (Aduana) | Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Superior Double Room (Aduana)

  • 25 sq m
  • Sleeps 2
  • 2 Large Single Beds OR 1 King Bed

View all photos for Standard Double Room (Interior)

Standard Double Room (Interior) | Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Standard Double Room (Interior)

  • 20 sq m
  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed

View all photos for Penthouse, Hot Tub (Terrace)

Penthouse, Hot Tub (Terrace) | Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Penthouse, Hot Tub (Terrace)

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Aduana)

Double Room (Aduana) | Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Double Room (Aduana)

  • 20 sq m
  • Sleeps 2
  • 2 Large Single Beds OR 1 King Bed

View all photos for Penthouse, Terrace

Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Penthouse, Terrace

  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Single Room (Interior)

Single Room (Interior) | Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Single Room (Interior)

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite (Interior)

Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Junior Suite (Interior)

  • 35 sq m
  • Sleeps 3
  • 3 Large Single Beds

Similar properties

Pool
Barceló Torre de Madrid
Pool
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (1436)
The price is CHF 224
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Barceló Torre de Madrid

About this property

Hotel Regina

Central hotel connected to the convention centre in Madrid with a 24-hour fitness centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a coffee shop/cafe and concierge services are on-site.
Hotel Regina offers 175 accommodations with minibars and a safe. Memory foam beds feature down duvets. A pillow menu is available. This Madrid hotel provides complimentary wireless Internet access.

Bathrooms include designer toiletries, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Regina. During your stay, you'll be connected to the convention centre and just a quick walk from Gran Via. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Caramba
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Just a 3-minute walk from Gran Via and 4 minutes on foot from Puerta del Sol
  • Airport and shopping centre shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) and a shopping centre shuttle are available for a fee. A 24-hour fitness centre, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Regina. The hotel can provide limo/town car service and wedding services. A complete renovation of Hotel Regina was completed in January 2020.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to 11:30 AM.
Caramba – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 36 per day)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Shopping centre shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Caramba

Family friendly

  • Art supplies
  • Baby bath
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways (100 centimetre high)
  • Hardwood flooring in room
  • Lift (85 centimetre wide door)
  • Low-height counter and sink (75 centimetre high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1928
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Airport shuttle fee: EUR 75 per vehicle (return, maximum occupancy 7)
  • Nearby parking fee: EUR 36 per day(164 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Hotel Regina offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Regina Hotel Madrid
Regina Madrid
Hotel Regina Madrid
Hotel Regina Hotel
Hotel Regina Madrid
Hotel Regina Hotel Madrid

Hotel Regina Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1865 out of 2172 reviews" "
Rating 8 - Good. 240 out of 2172 reviews" "
Rating 6 - Okay. 39 out of 2172 reviews" "
Rating 4 - Poor. 15 out of 2172 reviews" "
Rating 2 - Terrible. 13 out of 2172 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is just 5 stars!!!!! Amazing
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

Ralph, Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Aug 2024

10/10 Excellent

adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Eduardo

Stayed 1 night in Aug 2024

10/10 Excellent

Norma Ivelisse Davila, Newport News

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place with great customer service. Rooms are beautiful and clean l. Breakfast buffet is amazing.
Stayed 9 nights in Aug 2024

10/10 Excellent

Guylaine, FORT LAUDERDALE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was superb. Friendly and helpful staff. Loved the roof top terrace. We would definitely return.
Stayed 4 nights in Jun 2024

10/10 Excellent

Manisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the staff !
Stayed 2 nights in Aug 2024

10/10 Excellent

wafaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my short stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Nataliya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel, located in heart of Madrid
Stayed 3 nights in Jul 2024

10/10 Excellent

Joud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are professional
Stayed 3 nights in Jul 2024

10/10 Excellent

Karen, Flushing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful hotel. Staff was very friendly and helpful . Made vacation wonderful.
Stayed 2 nights in Apr 2024

10/10 Excellent

Cheri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean and close to everything in Madrid.
Stayed 15 nights in Jul 2024

10/10 Excellent

JANET

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Short walk to Sol Metro. Hotel was great. Good bed, pillows... Nice big bath towels. Breakfast buffet was extensive... You could order an omelet. Only drawback was lack of drawers. There were 4 TINY drawers under the desk which you could fit maybe 4 or 5 pairs of socks....
Stayed 5 nights in Jul 2024

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 5 nights in Jul 2024

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Beautiful hotel, the staff were amazing, rooms are very comfortable and decorated beautifully. They were equipped with everything anybody would need when they’re travelling. Highly recommend this hotel, it was an absolute pleasure to stay there.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tomas, Guaynabo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel. It’s very well located in the center of Madrid and the staff is as professional as you will ever see. Way better than that of many so-called 5-star hotels. The place is run as it should be. Kudos to management and to every employee at Hotel Regina.
Stayed 3 nights in Jul 2024

10/10 Excellent

Karin L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect in every way. Rooms large, quiet and great amenities.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kestutis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2024

10/10 Excellent

Georges

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel a very clean and near all transportations, i recommended
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely but small room which I upgraded to celebrate our anniversary. It was a room with an outdoor space and jacuzzi outside. It was perfect for the chilly but clear April nights in Madrid. The service was great, there was a cute restaurant and bar downstairs and the BREAKFAST was amazing. Everything you could think of was available and it was all so fresh and delicious. We would move in if we could we enjoyed it all so much. Will definitely be back! Within easy walking distance to all the sights and sounds of Madrid. The location was perfect.
Stayed 2 nights in Apr 2024

10/10 Excellent

Julio

Stayed 2 nights in Jul 2024

10/10 Excellent

makombo, freeport

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel are incredjbly hospitable. The complimentary breakfast is delicious, the rooms are beautiful and clean, and it is walkkng distance from many sights/shopping. But be warned, the elevator js tiny!
Stayed 2 nights in Jul 2024