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Hotel Regina

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Regina

Reception
Junior Suite (Alcalá) | Hypo-allergenic bedding, down duvets, Select Comfort beds, minibar
Luxury Penthouse, Hot Tub (Terrace) | Hypo-allergenic bedding, down duvets, Select Comfort beds, minibar
Suite | Living area | Flat-screen TV
Point of interest

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Breakfast available

Explore the area

Map
Alcala 19, Madrid, Madrid, 28014
  • Gran Via
    3 min walk
  • Castizo
    1 min walk
  • Sevilla Station
    1 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    24 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite (Alcalá)

Junior Suite (Alcalá) | Hypo-allergenic bedding, down duvets, Select Comfort beds, minibar

Junior Suite (Alcalá)

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds and 2 Large Single Sofa Beds

View all photos for Superior Room, 2 Bedrooms, Connecting Rooms (Interior)

Superior Room, 2 Bedrooms, Connecting Rooms (Interior) | Hypo-allergenic bedding, down duvets, Select Comfort beds, minibar

Superior Room, 2 Bedrooms, Connecting Rooms (Interior)

  • 50 sq m
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Deluxe Room (Alcalá)

Deluxe Room (Alcalá) | Hypo-allergenic bedding, down duvets, Select Comfort beds, minibar

Deluxe Room (Alcalá)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Penthouse, Hot Tub (Terrace)

Luxury Penthouse, Hot Tub (Terrace) | Hypo-allergenic bedding, down duvets, Select Comfort beds, minibar

Luxury Penthouse, Hot Tub (Terrace)

  • 65 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Hypo-allergenic bedding, down duvets, Select Comfort beds, minibar

Suite

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Single Sofa Beds

View all photos for Superior Double Room (Interior)

Hypo-allergenic bedding, down duvets, Select Comfort beds, minibar

Superior Double Room (Interior)

  • 25 sq m
  • Sleeps 2
  • 2 Large Single Beds OR 1 King Bed

View all photos for Superior Double Room (Aduana)

Superior Double Room (Aduana) | Hypo-allergenic bedding, down duvets, Select Comfort beds, minibar

Superior Double Room (Aduana)

  • 25 sq m
  • Sleeps 2
  • 2 Large Single Beds OR 1 King Bed

View all photos for Standard Double Room (Interior)

Standard Double Room (Interior) | Hypo-allergenic bedding, down duvets, Select Comfort beds, minibar

Standard Double Room (Interior)

  • 20 sq m
  • Sleeps 2
  • 2 Large Single Beds OR 1 King Bed

View all photos for Penthouse, Hot Tub (Terrace)

Penthouse, Hot Tub (Terrace) | Hypo-allergenic bedding, down duvets, Select Comfort beds, minibar

Penthouse, Hot Tub (Terrace)

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Aduana)

Double Room (Aduana) | Hypo-allergenic bedding, down duvets, Select Comfort beds, minibar

Double Room (Aduana)

  • 20 sq m
  • Sleeps 2
  • 2 Large Single Beds OR 1 King Bed

View all photos for Penthouse, Terrace

Hypo-allergenic bedding, down duvets, Select Comfort beds, minibar

Penthouse, Terrace

  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Single Room (Interior)

Single Room (Interior) | Hypo-allergenic bedding, down duvets, Select Comfort beds, minibar

Single Room (Interior)

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite (Interior)

Hypo-allergenic bedding, down duvets, Select Comfort beds, minibar

Junior Suite (Interior)

  • 35 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Large Single Sofa Bed

Similar properties

Exterior

Hotel Riu Plaza España

Pool
Free WiFi
Restaurant
Gym
4.7 out of 5, Exceptional, (3751)
The price is CHF 185
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hotel Riu Plaza España

About this property

Hotel Regina

Central hotel connected to the convention centre in Madrid with a 24-hour fitness centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a coffee shop/cafe and concierge services are on-site.
Hotel Regina offers 175 accommodations with minibars and a safe. Select Comfort beds feature down duvets. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include designer toiletries, bidets, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Regina. During your stay, you'll be connected to the convention centre and just a quick walk from Gran Via. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Caramba
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Just a 3-minute walk from Gran Via and 4 minutes on foot from Puerta del Sol
  • Airport and shopping centre shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) and a shopping centre shuttle are available for a fee. A 24-hour fitness centre, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Regina. The hotel can provide limo/town car service and wedding services. A complete renovation of Hotel Regina was completed in January 2020.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to 11:30 AM.
Caramba – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 36 per day)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Shopping centre shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Caramba

Things to do

  • 24-hour gym
  • Spa tub

Family friendly

  • Art supplies
  • Baby bath
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar in shower
  • Handrails in stairways (100 centimetre high)
  • Hardwood flooring in room
  • Lift (85 centimetre wide door)
  • Low-height counter and sink (75 centimetre high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Airport shuttle fee: EUR 75 per vehicle (return, maximum occupancy 7)
  • Nearby parking fee: EUR 36 per day(164 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Hotel Regina offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Regina Hotel Madrid
Regina Madrid
Hotel Regina Madrid
Hotel Regina Hotel
Hotel Regina Madrid
Hotel Regina Hotel Madrid

Hotel Regina Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1844 out of 2145 reviews" "
Rating 8 - Good. 234 out of 2145 reviews" "
Rating 6 - Okay. 39 out of 2145 reviews" "
Rating 4 - Poor. 15 out of 2145 reviews" "
Rating 2 - Terrible. 13 out of 2145 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Justine

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay at the Hotel Regina, the staff were very helpful and friendly and the hotel has a nice modern decor. My room had most things you need and the bed was comfy, my only complaint is that I could randomly hear very loud running water, which I think must have been the showers in the rooms next to me. So not sure the rooms were soundproofed as described. The breakfast buffet was lovely, lots of choice and very friendly service, although no english tea bags. The hotel is very central and I would recommend staying here.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very helpful staff fantastic breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Bruce, Shoreline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel Regina was perfect for our first visit to Madrid. The location is ideally central and walkable to most major attractions. Very friendly and helpful staff. We will definitely be back!
Stayed 3 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Ria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sergio, Apex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encanta este hotel! Ya hemos estado en dos oportunidades y lo recomendamos.
Stayed 2 nights in May 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the breakfast buffet! The selection was amazing so many choices and so beautifully presented
Stayed 2 nights in Aug 2024

10/10 Excellent

Mehrad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended, everything was great
Stayed 2 nights in Sep 2024

10/10 Excellent

howard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location great staff excellent breakfast comfortable beds
Stayed 3 nights in Sep 2024

10/10 Excellent

Sundip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Madrid!
One of the best hotel stays we have ever had in 25 years!
Stayed 5 nights in Sep 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I were blown away by the service and hospitality at Hotel Regina. If we come back to Madrid we will be staying here 100%. Our experience couldn’t not have been better.
Stayed 2 nights in Sep 2024

8/10 Good

Christian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Sina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Eric, Mercer Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean nice rooms in excellent condition, very friendly staff, and an outstanding breakfast buffet (included with Expedia VIP). There are 3 rooms on the first floor which are super convenient since there is a stairway and the buffet is on the first floor. Location is across the street from the Fairmont at a fraction of the price.
Stayed 3 nights in Sep 2024

10/10 Excellent

Danelia, Sugar Land

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff and service. Would definitely stay there again!
Stayed 2 nights in Aug 2024

10/10 Excellent

guy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waiting for the next time!
The perfect hotel for a visit to Madrid! Excellent location, within walking distance to most attractions and a metro station right at the hotel entrance. The rooms are comfortable and very clean. The service was great, 5 star service! The breakfast was very tasty. We will return and choose this hotel without a doubt!
Stayed 4 nights in Sep 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is excellent, like all the other reviews said. The staff could not have been more helpful or friendly, and every consideration was taken immediately. The room was lovely and clean and had wonderful amenities. The daily cleaning was top-notch and the hotel overall could not have been more perfect. And it’s situated within walking distance to most of the major attractions. At the very least, a short cab right away. A huge thank you to Hotel Regina!
Stayed 2 nights in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michael, Waikanae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for Prado and restaurants. 30 mins walk train station or Palace nice staff clean friendly
Stayed 4 nights in Aug 2024

10/10 Excellent

Christine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing. The staff was very friendly and accommodating. The breakfast was great. Can walk to most places, will definitely return!
Stayed 1 night in Sep 2024

6/10 Okay

Enok

Travelled with partner
Disliked: Cleanliness
I recently stayed at the Hotel Regina in Madrid and was disappointed with my experience. The constant construction noise made it difficult to relax, and the room cleanliness left much to be desired. Overall, the hotel didn’t offer good value for money, and I wouldn’t recommend it for a comfortable stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time we stayed in this hotel. Great location. Very friendly and helpful staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing find of a hotel. Located just behind Gran Via. The room was very clean and tidy, and the breakfast spread was amazing. Staff was helpful and polite, and was always smiling. I would stay again in a heartbeat though the room was not v large. This was even an upgraded room due to hotels.com membership!
Stayed 2 nights in Aug 2024