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"Good position as right next to Metro station. Halfway between Bernabeau Stadium and City Centre. " More
25 Dec 2018 by María Herrero
Thank you for your review!
7 Apr 2017 by María Herrero, Guest Relations Manager
Dear Rob, We would like to thank you for the time you took to share your opinion in reference to your last stay with us. At the Hotel Hesperia Madrid it is our aim to exceed your expectations and we really appreciate when our guests let us know. Looking forward to welcome you back in the near future. Yours faithfully, María Herrero Guest Relations Manager
31 Oct 2016 by Pablo González Guest Relations Manager
Dear Guest, Greetings from Madrid and thank you very much for your great review. It was a pleasure to have you as a guest and I am very pleased that you have very much enjoyed the service provided. The entire team look forward to welcoming you back again to your home in Madrid! Regards, Pablo González Guest Relations Manager
31 Oct 2016 by Pablo González Guest Relations Manager
Dear Ivy, Greetings from Madrid and thank you very much for your great review. It was a pleasure to have you as a guest and I am very pleased that you have very much enjoyed the service provided. The entire team look forward to welcoming you back again to your home in Madrid! Regards, Pablo González Guest Relations Manager
20 Oct 2016 by Pablo González Guest Relations Manager
Dear Aymeric, First of all I would like to thank you for taking time to comment on our Hotel and the services rendered. We highly value your opinion for process of continuous improvement and as a base for making our guests stay more enjoyable every time. The entire team look forward to welcoming you back again to your home in Madrid! Regards, Pablo González, Guest Relations Manager
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms. A computer station is on site and WiFi is free in public spaces. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Hyatt Regency Hesperia Madrid. A round-trip airport shuttle and an area shuttle are available for a fee. Parking is available for a fee.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Hyatt Regency Hesperia Madrid offers 169 accommodations with minibars and laptop-compatible safes. Memory foam beds feature Egyptian cotton sheets and down duvets. A pillow menu is available. 65-inch Smart televisions come with premium satellite channels. Bathrooms include dressing gowns, slippers, designer toiletries and bidets. This Madrid hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:30 AM.
Santceloni – This fine-dining restaurant serves lunch and dinner. 2-star Michelin rating. Reservations are required.
La Manzana – This restaurant serves breakfast, lunch and dinner. A children's menu is available. Open selected days.
Mery Bárbola – On-site bar. Open daily.
Recreational amenities at the hotel include a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Barclaycard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
