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Hyatt Regency Hesperia Madrid

5.0 star property

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Photo gallery for Hyatt Regency Hesperia Madrid

Lunch and dinner served
Lunch and dinner served
Sports facility
Suite, 1 King Bed (Regency) | View from room
Lunch and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Pet-friendly
  • Air conditioning
  • Housekeeping

Explore the area

Map
Paseo Castellana 57, Madrid, Madrid, 28046
  • Bernabéu Stadium
    ‪19 min walk‬
  • Gran Via
    ‪4 min drive‬
  • Puerta del Sol
    ‪7 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Deluxe Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed (PREMIUM KING BED)

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Room, 1 King Bed (PREMIUM KING BED)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | View from room

Deluxe Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite (Regency)

Executive Suite (Regency) | View from room

Executive Suite (Regency)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Regency)

Suite, 1 King Bed (Regency) | Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Suite, 1 King Bed (Regency)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | View from room

Family Suite

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Terrace

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Deluxe Room, 1 King Bed, Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

InterContinental Madrid by IHG

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (708)
The price is CHF 355
for 1 room
includes taxes & fees
21 Mar - 22 Mar
InterContinental Madrid by IHG

About this property

Hyatt Regency Hesperia Madrid

Luxury hotel connected to the convention centre in Madrid with a fitness centre
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.
Hyatt Regency Hesperia Madrid offers 169 accommodations with minibars and laptop-compatible safes. Memory foam beds feature Egyptian cotton sheets and down duvets. A pillow menu is available. 65-inch Smart televisions come with premium satellite channels.

Bathrooms include bathrobes, slippers, designer toiletries and bidets. This Madrid hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hyatt Regency Hesperia Madrid. During your stay, you'll be connected to the convention centre and just a quick walk from Paseo de la Castellana. You'll find features such as free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Just a 2-minute drive from Bernabéu Stadium and a few minutes from Gran Via
  • Airport, train station pick-up and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Hyatt Regency Hesperia Madrid. A round-trip airport shuttle and an area shuttle are available for a fee. Parking is available for a fee.

This 5-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:30 AM.
Santceloni – This fine-dining restaurant serves lunch and dinner. 2-star Michelin rating. Reservations are required.
La Manzana – This restaurant serves breakfast, lunch and dinner. A children's menu is available. Open selected days.
Mery Bárbola – On-site bar. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Catalan, English, French, German, Italian, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • 24-hour train station pick-up shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Parking on site (EUR 35 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; EUR 34 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Manzana
  • Mery Bárbola
  • Santceloni

Things to do

  • Gym
  • Piano
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 120.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 34 per person
  • Self-parking fee: EUR 35 per night
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 120.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hesperia Hotel
Hesperia Hotel Madrid
Hesperia Madrid
Madrid Hesperia
Hesperia Madrid Hotel Madrid
Madrid Hesperia Hotel
Hesperia Madrid Hotel
Hyatt Regency Hesperia Madrid Hotel
Hyatt Regency Hesperia Madrid Madrid
Hesperia Madrid Hotel A Hyatt Affiliate
Hyatt Regency Hesperia Madrid Hotel Madrid

Hyatt Regency Hesperia Madrid Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 446 out of 658 reviews
Rating 8 - Good. 154 out of 658 reviews
Rating 6 - Okay. 44 out of 658 reviews
Rating 4 - Poor. 10 out of 658 reviews
Rating 2 - Terrible. 4 out of 658 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maximo, Miami

Stayed 4 nights in Oct 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Madrid. Not very expensive but five stars service.
Stayed 1 night in Nov 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel in a great location that I always enjoy staying at when I come to Madrid. The staff are always very helpful too.
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Felicia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poor communication with staff make mistake all the time
Stayed 4 nights in Nov 2024

10/10 Excellent

ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel / courteous staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

ADRIANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EL MEJOR HOTEL, UN SERVICIO EXCELENTE Y PERSONAL M
Stayed 2 nights in Nov 2024

10/10 Excellent

LUDWIG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Room 103 104 very very noisy under a car park should never be let as rooms!!
Stayed 1 night in Sep 2024

10/10 Excellent

Marco

Stayed 3 nights in Sep 2024

6/10 Okay

John

Business traveller
Liked: Cleanliness, amenities
My passport and valuable was stolen from the hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hou,

Stayed 4 nights in Jul 2024

10/10 Excellent

Rodrigo

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

RICARDO

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
old rooms
Stayed 11 nights in Jun 2024

10/10 Excellent

Rene

Liked: Staff & service, amenities, property conditions & facilities
Excelente el hotel y el lugar.
Stayed 2 nights in Jul 2024

10/10 Excellent

Maximo, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Jun 2024

6/10 Okay

Isabel

Travelled with group
Liked: Cleanliness, staff & service
This hotel is not what I expected from Hyatt. We requested a twin room, with two beds and we got a room with no light and a very small window to an interior ugly and depressing fires escape. There was no sun light and the room was depressing. If the property would show true pictures on the website, we would have never booked a room there. Upon a request to change rooms, we were told that that is the only stack of rooms available as double rooms, and that we could get a suite with a King size bed ( not what we needed) and that was 100 Euros more per night. Other than that, the staff didn't offer any options and our stay in Madrid was not very pleasant.
Stayed 4 nights in Jun 2024

10/10 Excellent

Mihaela

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great property and excellent service. We will be back!
Stayed 3 nights in Jun 2024

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Tuncay

Liked: Cleanliness, staff & service, property conditions & facilities
It is very good locations. Very clean and smells also good. Workers are very helpful also.
Stayed 2 nights in May 2024

10/10 Excellent

Maximo, Miami

Stayed 1 night in May 2024

10/10 Excellent

Angelica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location
Good location and very good service, as a breakfast and dinner.
Stayed 5 nights in May 2024

10/10 Excellent

Edward

Travelled with family
We had a great 10 days at this hotel. Even watched two La Liga matches over dinner in the bar. We loved our room and the staff was always cheery and attentive.
Stayed 10 nights in Apr 2024

10/10 Excellent

Rosa

Liked: Cleanliness, amenities, property conditions & facilities
Extraordinary kind and professional team
Stayed 3 nights in Apr 2024