ICON Embassy

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ICON Embassy

Interior detail
Front of property
Lunch and dinner served
Triple Room | Minibar, in-room safe, desk, blackout curtains
Free daily buffet breakfast

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Air conditioning

Explore the area

Map
Calle de Serrano, 46, Madrid, Madrid, 28001
  • El Corte Inglés
    2 min walk
  • Plaza de Colon
    5 min walk
  • Puerta de Alcalá
    9 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    18 min drive

Room options

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Quadruple Room

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

Superior Double Room, City View

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, Terrace, City View

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Similar properties

About this property

ICON Embassy

Hotel with free breakfast, steps from Golden Mile
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a conference centre, free use of bicycles and concierge services.
ICON Embassy offers 76 air-conditioned accommodations with minibars and laptop-compatible safes. 50-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, designer toiletries and complimentary toiletries.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include complimentary bicycles.
Our customers tell us they can't get enough of ICON Embassy's great location. During your stay, you're just a quick walk from Puerta de Alcalá. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the location and the helpful staff
  • Steps from Golden Mile and El Corte Inglés
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly ICON Embassy.

This 4-star Madrid hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
Flora Fina – This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free buffet breakfast available 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Flora Fina

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
This property offers central heating or air conditioning, depending on the season.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Petit Palace Embassy
Petit Palace Embassy Serrano
Petit Palace Embassy Serrano Hotel
Petit Palace Embassy Serrano Hotel Madrid
Petit Palace Embassy Serrano Madrid
Petit Palace Serrano
Petit Palace Embassy Madrid
Petit Palace Embassy Hotel Madrid
ICON Embassy Petit Palace Hotel Madrid
ICON Embassy Petit Palace Hotel
ICON Embassy Petit Palace Madrid
ICON Embassy Petit Palace
ICON Embassy Petit Hotel
ICON Embassy Hotel
ICON Embassy Madrid
ICON Embassy Hotel Madrid
ICON Embassy by Petit Palace

ICON Embassy Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 578 out of 745 reviews" "
Rating 8 - Good. 130 out of 745 reviews" "
Rating 6 - Okay. 24 out of 745 reviews" "
Rating 4 - Poor. 6 out of 745 reviews" "
Rating 2 - Terrible. 7 out of 745 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

luis

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, nice for two days , good bedroom. Like it !
Stayed 2 nights in Aug 2024

10/10 Excellent

Luis

Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and convenient location
Stayed 2 nights in Aug 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Ana

Not the best smell (old or humid) Room was ok, friendly staff very close to shopping and restaurants but don’t think Ill stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Andrea

Liked: Staff & service
Perfect location Great staff
Stayed 4 nights in Aug 2024

8/10 Good

jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location great value
Stayed 2 nights in Aug 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Pedro

Stayed 1 night in Aug 2024

10/10 Excellent

José Miguel Portilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria, Coral Gables

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in the charming Salamanca district of Madrid, a walkable area brimming with shopping and dinning options. The room was incredibly spacious, beautifully decorated and impeccably clean, complete with a quant little balcony offering a pleasant street view. The staff were exceptionally friendly helping us had a fantastic experience in Madrid
Stayed 1 night in Jul 2024

10/10 Excellent

valentina van der

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly staff; super convenient location
Stayed 1 night in Jul 2024

4/10 Poor

Javier, Miami

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
room was hot, air conditiond not working well
Stayed 1 night in Jul 2024

10/10 Excellent

JACOBO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Luis Felipe

Stayed 4 nights in Jul 2024

10/10 Excellent

Grasielle, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

María Luisa

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 1 night in Jun 2024

8/10 Good

Maria Soledad

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Very well situated but very small room and not very clean
Stayed 1 night in Jun 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay! Would definitely stay here again.
Stayed 1 night in Jun 2024

10/10 Excellent

Tomas

Stayed 3 nights in Jun 2024

8/10 Good

Karina

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Es la tercera vez que visito el hotel en los últimos años. Lo mejor es la zona y el desayuno. En cuanto a las instalaciones, lo noté un poco venido abajo (espejo roto, habitación más o menos). Por otro lado, teniendo status Platinum en Expedia, no me ofrecieron ningún beneficio, como suelo recibir usualmente en otros hoteles e incluso en este en oportunidad anterior. Una decepción.
Stayed 2 nights in Jun 2024

10/10 Excellent

Raquel

Stayed 2 nights in Jun 2024