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INNSiDE by Meliá Madrid Gran Vía

4.0 star property

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Photo gallery for INNSiDE by Meliá Madrid Gran Vía

Rooftop terrace
Rooftop terrace
Rooftop terrace
Rooftop terrace
Ballroom

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Room service

Explore the area

Map
Calle Gran Vía 34, entrada por Calle Mesonero Romanos 13, Madrid, Madrid, 28004
  • Gran Via
    ‪1 min walk‬
  • Puerta del Sol
    ‪6 min walk‬
  • Plaza Mayor
    ‪10 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for The Innside Premium Room

Hypo-allergenic bedding, down duvets, free minibar, in-room safe

The Innside Premium Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for The Innside Room City Rooftop View

The Innside Room City Rooftop View | Hypo-allergenic bedding, down duvets, free minibar, in-room safe

The Innside Room City Rooftop View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Studio (2+1)

Hypo-allergenic bedding, down duvets, free minibar, in-room safe

The Studio (2+1)

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for The Innside Room

The Innside Room | Hypo-allergenic bedding, down duvets, free minibar, in-room safe

The Innside Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for The Studio & Innside Room Connected with View

Hypo-allergenic bedding, down duvets, free minibar, in-room safe

The Studio & Innside Room Connected with View

  • 46 sq m
  • City view
  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for The Townhouse

Hypo-allergenic bedding, down duvets, free minibar, in-room safe

The Townhouse

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Innside Room Connected with View

Hypo-allergenic bedding, down duvets, free minibar, in-room safe

Innside Room Connected with View

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for The Studio Gran Via View (2+1)

Hypo-allergenic bedding, down duvets, free minibar, in-room safe

The Studio Gran Via View (2+1)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for The Studio

Hypo-allergenic bedding, down duvets, free minibar, in-room safe

The Studio

  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Queen Bed and 1 Single Sofa Bed

View all photos for The Studio Gran Via View

Hypo-allergenic bedding, down duvets, free minibar, in-room safe

The Studio Gran Via View

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for The Innside Room Gran Via View

The Innside Room Gran Via View | Hypo-allergenic bedding, down duvets, free minibar, in-room safe

The Innside Room Gran Via View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for The Townhouse (2+2)

Hypo-allergenic bedding, down duvets, free minibar, in-room safe

The Townhouse (2+2)

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for The Studio & Innside Room (2+3)

Hypo-allergenic bedding, down duvets, free minibar, in-room safe

The Studio & Innside Room (2+3)

  • 46 sq m
  • City view
  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Innside Room Connected with View (2+2)

Hypo-allergenic bedding, down duvets, free minibar, in-room safe

Innside Room Connected with View (2+2)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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View from property

Barceló Torre de Madrid

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (1747)
The price is CHF 397
for 1 room
includes taxes & fees
12 Apr - 13 Apr
Barceló Torre de Madrid

About this property

INNSiDE by Meliá Madrid Gran Vía

Hotel with a fitness centre, steps from Gran Via
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace and concierge services are on-site.
INNSiDE by Meliá Madrid Gran Vía offers 117 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature down duvets. This Madrid hotel provides complimentary wireless Internet access.

Bathrooms include a shower with a rainfall showerhead, and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The shopping around INNSiDE by Meliá Madrid Gran Vía gets high marks from our customers. During your stay, you're just a quick walk from Gran Via. You'll find features such as free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy international cuisine while dining at Open Living Lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Gran Via and 6 minutes on foot from Puerta del Sol
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, a rooftop terrace, and multilingual staff are also featured at INNSiDE by Meliá Madrid Gran Vía. A complete renovation of INNSiDE by Meliá Madrid Gran Vía was completed in March 2021.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
Open Living Lounge – This restaurant specialises in international cuisine and only serves breakfast. Guests can enjoy al fresco dining (weather permitting).
A'Ollo Restaurant – This restaurant specialises in Spanish cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.
Rooftop Bar Le Tavernier – This rooftop bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open selected days.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • A'Ollo Restaurant
  • Open Living Lounge
  • Rooftop Bar Le Tavernier

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 26 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 9.5 for children
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Madrid Cibeles
Madrid Cibeles Hotel
Madrid TRYP Cibeles
TRYP Cibeles
TRYP Cibeles Hotel
TRYP Cibeles Hotel Madrid
TRYP Cibeles Madrid
TRYP Hotel Cibeles Madrid
TRYP Madrid Cibeles
TRYP Madrid Cibeles Hotel
Tryp Hotel Cibeles
Tryp Hotel Madrid

INNSiDE by Meliá Madrid Gran Vía Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 482 out of 638 reviews
Rating 8 - Good. 116 out of 638 reviews
Rating 6 - Okay. 21 out of 638 reviews
Rating 4 - Poor. 9 out of 638 reviews
Rating 2 - Terrible. 10 out of 638 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 1 night in Dec 2024

10/10 Excellent

Suleidy, Miami Lakes

Liked: Cleanliness, amenities
Súper bueno
Stayed 2 nights in Dec 2024

10/10 Excellent

miquel, paramaribo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Gonzalo

Stayed 2 nights in Nov 2024

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

ROSANA

Liked: Cleanliness, staff & service, property conditions & facilities
awful breakfast
Stayed 6 nights in Dec 2024

10/10 Excellent

CELIA

Stayed 3 nights in Nov 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, location and cleanliness were great. However the hotel doesn’t have air conditioning in the winter. Their system is either heating in the winter or AC in the summer. We had to open the windows which meant we couldn’t control the temperature and it was really noisy since our room was overlooking la gran via.
Stayed 8 nights in Nov 2024

8/10 Good

Marisel, Trujillo Alto

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff members.
Stayed 4 nights in Nov 2024

10/10 Excellent

Magally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Poor
This hotel did not appear to us to merit a 4 star rating. It is in an excellent situation on the Gran Via. Our check in was extremely disorganised with staff insisting we had booked for three people. An extra bed had been made up in our room and we were told we were paying for 3 breakfasts! Our info from hotels.com clearly stated 2 pax. The room was basic and of travel lodge standard. On first look it seemed clean but the bin beside the toilet had a lid that had been ‘splashed’ and was not cleaned. Shower grouting was grubby on outside. There was no bathroom - a toilet cubicle (no wash basin beside toilet) and shower and basin were in the room. There was no evening turndown service. Towel supply limited. Breakfast was of poor quality although plentiful. Staff were clearly overstretched. When tables were cleared after use, unused cups and cutlery were left on the table for the next customer! On 2 occasions we were addressed rudely by staff. We love Madrid but we were delighted to leave this hotel.
Stayed 4 nights in Nov 2024

8/10 Good

Maria, Clermont

Stayed 3 nights in Oct 2024

10/10 Excellent

Ahmed

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Nov 2024

10/10 Excellent

Dinolis

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 5 nights in Nov 2024

10/10 Excellent

Dinolis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención en general del staff en el hotel como siempre y en especial la de César de la planta 0 con su disposición de ayudar y prestarnos un excelente servicio. No
Stayed 1 night in Nov 2024

10/10 Excellent

RICARDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In love with my city view.
Stayed 6 nights in Nov 2024

10/10 Excellent

Julee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very good hotel. Would stay again. The outside noise of traffic was loud at night. I would want a room in another area of the hotel. I had a nice size suite.
Stayed 3 nights in Oct 2024

10/10 Excellent

JACQUELINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super chic hotel
Amazing trendy hotel. Super chic and comfortable. Clean and my room had an amazing view of Gran Via. Would absolutely stay here again
Stayed 3 nights in Oct 2024

8/10 Good

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities
It's good hotel, I just find it lacks facilities for the money. There is no grand entrance, no pool or spa. The reception is on 7th floor. It's cozy. I think in genereal the hotel should be rated 3 *, not 4. The staff is friendly, the rooms are clean. Service is regular. Free water/juice, which is nice touch. Location is cetral but very very noisy. We had to sleep with closed windows
Stayed 4 nights in Oct 2024

8/10 Good

Sue, West Bridgford

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a Townhouse room in October 2024 which was perfect for us and our 14 year old daughter, as she had a separate room. The room (s) were very comfortable and clean, with a great bathroom and shower. We felt very happy with the location as it was so central for walking to all the main sights. The main downside was the unpleasant breakfast. The items were of very poor quality, e.g. very sugary jam, cheap bread etc. The chef on breakfast duty seemed unable to fry eggs as they were quite burnt around the edges and cold in the middle, yet she continued to cook pile after pile of these eggs even though it was not busy at all. The coffee was unpleasant and cold by the time we got back to the table. The breakfast chef replied a rude 'no' when I asked if there were any mushrooms. The breakfast really let the hotel down, a few simple adjustments and this could be improved. The Reception staff were fairly neutral, not especially friendly or welcoming, e.g. wordlessly handing over a map of the city when my husband requested one. They all seemed to be very busy with eyes fixed on their their computers. The worst thing about this hotel was the unpleasant breakfast. The best things about this hotel was the location, lovely Townhouse room and the rooftop bar area.
Stayed 4 nights in Oct 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very elegant and modern. Loved the rooftop bar. The location was in the middle where everything is close to you!
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria Magdalena Corral de

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Great location to visit tourist attractions,great balcony view of gran via and Madrid.good buffet breakfast staff courteous and helpful. Room spacious clean and comfortable
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay
Clean, spacious room. We had a room that faced the courtyard to avoid noise from the street in Gran Via. Very helpful and welcoming staff. Lounge and rooftop were highlights!
Stayed 5 nights in Oct 2024

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , clean and close to everything
Stayed 3 nights in Oct 2024