"We loved this hotel beautiful double aspect room extremely clean perfect down to the very last detail. Staff very friendly & efficient & all efforts m ... " More
20 Aug 2021 by Celia Brasero - Front Office Manager
Thank you! We are glad to reading that you have enjoyed with us and specially that you appreciate our strict COVID protocols and that you mention that our staff is friendly. We do our best for make the stay of our guests completely safe and very INNcredible. Here you have your home in Gran Via! See you soon!
18 Sep 2023 by Maria Fdez. Valderrama, Voice of Customer Coord
Liebe Astrid,Vielen Dank für diesen positiven Kommentar.Es freut uns sehr, dass dir unsere Lage direkt an der Gran Via gefallen hat und du alles bequem zu Fuß erreichen konntest. Wooow! Es ist toll zu hören, dass unser Townhouse Zimmer perfekt für dich war. Wir hoffen, dich bald wieder mal bei uns zu sehen.Viele GrüßeMaria Fdez. Valderrama, Voice of Customer Coordinator
10 May 2023 by Maria Fdez. Valderrama, Voice of Customer Coordina
Hi Regula,Wir danken dir für deine super Bewertung! Wir haben sehr gerne gelesen, dass du einen rundum schönen Aufenthalt in unserem Hotel hattest und mit dem freundlichen Service unserer Mitarbeiter mehr als zufrieden warst. Dies geben wir unserem Team sehr gerne weiter.Bis zum nächsten Mal!Viele GrüßeMaria Fdez. Valderrama, Voice of Customer Coordinator
11 Aug 2022 by Guest Experience Manager
Dear Eli, I would like to thank you for y our kind words and evaluation about your last experience in INNside Madrid Gran Vía. We feel proud to know you had an INNcredible experience in our hotel and in Madrid. We hope we can welcome you back again soon! Best regards, Victoria González Guest Experience Manager
27 Apr 2022 by Celia Brasero - Front Office Manager
Hi Andre! Thanks for this glowing review! We are really glad that you enjoyed your stay here INN the heart of Madrid and that we helped start your day the right way with a complete, varied and healthy breakfast. We really appreciate you mention our spacious and comfortable rooms and our awesome rooftop Le Tavernier, with its impressive views of Madrid. Your kind words about our INNsiders are much appreciated, we do our best for make the stay of our guests as amazINNg as possible! Andre, we hope to welcome you back in your home in Gran Via.
30 Nov 2021 by Celia Brasero, Guest Experience Manager
Liebe Andrina, danke für deinen Erfahrungsbericht! Es freut uns sehr, dass Du mit unserer Lage direkt an der Gran Via mit den vielen Sehenswürdigkeiten in unmittelbarer Nähe und unserern modernen Zimmern zufrieden warst. Dass Du dein Zimmer als laut wahrgenommen hast, tut uns sehr leid. Unsere Zimmer sind mit schallisolierenden Fenstern ausgestattet. Bitte wende dich in solchen Fällen direkt an unser Rezeptionsteam, damit wir sofort eine zufriedenstellende Lösung finden können, wie zum Beispiel einen Zimmerwechsel in einen ruhigeren Bereich des Hotels. Nichtsdestotrotz bedanken wir uns im Namen aller Mitarbeiter von Innside by Meliá Madrid Gran Via recht für deinen Besuch und hoffen, dass dir unsere familiäre Atmosphäre zugesagt hat. Hoffentlich sehen wir uns auch in der Zukunft wieder. Alles Gute und bis bald,
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, a rooftop terrace, and multilingual staff are also featured at INNSiDE by Meliá Madrid Gran Vía. A complete renovation of INNSiDE by Meliá Madrid Gran Vía was completed in March 2021. This 4-star Madrid hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
INNSiDE by Meliá Madrid Gran Vía offers 117 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature down duvets. This Madrid hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
Open Living Lounge – This restaurant specialises in international cuisine and only serves breakfast. Guests can enjoy al fresco dining (weather permitting).
A'Ollo Restaurant – This restaurant specialises in Spanish cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.
Rooftop Bar Le Tavernier – This rooftop bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open selected days.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. This property uses eco-friendly cleaning products. Long-term renters welcome. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.