Palacio de los Duques Gran Meliá - The Leading Hotels of the World - Reviews, Photos & Rates

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Dates

May 2025

June 2025

Daily buffet breakfast (EUR 42 per person)

Seasonal outdoor pool, pool umbrellas, pool loungers

Premium bedding, minibar, in-room safe, desk

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Bar
Pool
Spa
Parking available

Explore the area

Cuesta de Santo Domingo, 5, Madrid, Madrid, 28013

Plaza de España - Princesa
‪1 min walk‬
Royal Palace of Madrid
‪5 min walk‬
Prado Museum
‪3 min drive‬
Madrid (MAD-Adolfo Suárez Madrid-Barajas)
‪16 min drive‬

Room options

One Bedroom Master Suite Red Level

75 sq m
Sleeps 4
1 King Bed OR 2 Single Beds

Penthouse Suite Red Level

75 sq m
Sleeps 4
1 King Bed OR 2 Single Beds

Presidential Penthouse Suite Red Level

130 sq m
Sleeps 2
1 King Bed OR 2 Single Beds

The Royal Suite

200 sq m
Sleeps 4
1 King Bed OR 2 Single Beds

Suite, 2 Bedrooms (Red Level)

Sleeps 6
2 King Beds OR 4 Single Beds

Supreme Room

38 sq m
Sleeps 4
1 King Bed OR 2 Single Beds

Suite, 2 Bedrooms (Red Level, 4+1)

Sleeps 5
2 King Beds and 4 Single Beds

Red Level, Junior Suite, Terrace

40 sq m
Sleeps 4
1 King Bed OR 2 Single Beds

Red Level, Suite, 3 Bedrooms

Sleeps 6
3 King Beds OR 6 Single Beds

Family Room (3+1)

38 sq m
Sleeps 4
1 King Bed, 1 Double Sofa Bed and 2 Single Beds

Classic Room

25 sq m
Sleeps 2
1 Queen Bed

Deluxe Room (Red Level 2 adults+ 2 children)

40 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Premium Room

25 sq m
Sleeps 2
1 King Bed OR 2 Single Beds

Family Room

38 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Red Level, Deluxe Room

40 sq m
Sleeps 4
1 King Bed OR 2 Single Beds

Red Level, Junior Suite

45 sq m
Sleeps 4
1 King Bed OR 2 Single Beds

Red Level, Suite, 1 Bedroom

47 sq m
Sleeps 4
1 King Bed OR 2 Single Beds

Junior King Suite With Terrace Red Level

Sleeps 2
1 King Bed

Family Supreme Room

Sleeps 3
2 Single Beds and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed

One Bedroom King Suite Red Level

Sleeps 2
1 King Bed

Deluxe Red Level Twin Room

Sleeps 2
2 Single Beds

Living area | 49-inch LED TV with satellite channels, TV, pay films

One Bedroom Master Twin Suite Red Level

Sleeps 2
2 Single Beds

Classic Room

Sleeps 2
1 Queen Bed OR 2 Single Beds

Premium King Room

Sleeps 2
1 King Bed

Supreme King Room

Sleeps 2
1 King Bed

Junior King Suite Red Level

Sleeps 2
1 King Bed

One Bedroom Master Suite Red Level

Sleeps 2
1 King Bed OR 2 Single Beds

Premium Room

Sleeps 2
1 King Bed OR 2 Single Beds

Penthouse Suite Red Level

Sleeps 2
1 King Bed

Classic Queen Room

Sleeps 2
1 Queen Bed

Supreme Twin Room

Sleeps 2
2 Single Beds

49-inch LED TV with satellite channels, TV, pay films

Junior Twin Suite Red Level

Sleeps 2
2 Single Beds

Three Bedroom Suite Red Level

Sleeps 8
1 Double Bed

Presidential Penthouse Twin Suite Red Level

Sleeps 2
2 Single Beds

Presidential Penthouse Suite Red Level

Sleeps 2
1 King Bed OR 2 Single Beds

Deluxe Red Level Room

Sleeps 2
1 King Bed OR 2 Single Beds

Two Bedroom Suite

Sleeps 6
1 Double Bed

Supreme Room

Sleeps 2
1 King Bed OR 2 Single Beds

Outdoor dining | 3 restaurants, dinner, brunch served; Spanish cuisine

Presidential Penthouse Suite Red Level

Sleeps 2
1 King Bed

One Bedroom Suite Red Level

Sleeps 2
1 King Bed OR 2 Single Beds

One Bedroom Twin Suite Red Level

Sleeps 2
2 Single Beds

One Bedroom Master King Suite Red Level

Sleeps 2
1 King Bed

Royal Suite Red Level

Sleeps 2
1 King Bed

Junior Suite With Terrace Red Level

Sleeps 3
1 King Bed OR 2 Single Beds

Junior Suite Red Level

Sleeps 3
1 King Bed OR 2 Single Beds

Similar properties

Pool
Free WiFi
Restaurant
Air conditioning

for 1 room

includes taxes & fees

7 Jun - 8 Jun

About this property

Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Eco-certified hotel with 3 restaurants and full-service spa

This smoke-free hotel features 3 restaurants, a full-service spa and 2 bars/lounges. WiFi in public areas is free. Additionally, a health club, a poolside bar and a snack bar/deli are on-site.

Palacio de los Duques Gran Meliá - The Leading Hotels of the World offers 180 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with premium satellite channels and pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a health club, a steam room and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include Thai massages, facials, body wraps and body scrubs. The spa is equipped with Turkish bath/hammam. The spa is open daily.

Our customers tell us that they can't get enough of the helpful staff at Palacio de los Duques Gran Meliá - The Leading Hotels of the World. During your stay, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus 3 restaurants and 2 bars.

Free WiFi and wired Internet
Enjoy Spanish cuisine with garden views at Jardín de los Duques, one of the property's 3 restaurants and 2 bars/lounges
Buffet breakfast served daily for a fee
Valet parking available for a fee
Take a swim in the seasonal outdoor pool
Treat yourself to Thai massages, body wraps or facials at the spa
Services include babysitting, dry cleaning/laundry and a concierge
On-site recreation includes a gym, a steam room and bicycles to rent
Guests have great things to say about the helpful staff and the location
Steps from Plaza de España - Princesa and Royal Theatre
Dogs welcome for a fee

Palacio de los Duques Gran Meliá - The Leading Hotels of the World offers its guests a full-service spa, a health club, and a steam room. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

A seasonal outdoor pool, a rooftop terrace, and a library are also featured at the eco-certified Palacio de los Duques Gran Meliá - The Leading Hotels of the World. Parking is available for a fee.

This Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11:00 AM.

Jardín de los Duques – Overlooking the garden, this restaurant specialises in Spanish cuisine and serves brunch and dinner.

Corona Royal Gallery – This restaurant specialises in local cuisine. Guests can enjoy drinks at the bar. Open daily.

Vinoteca Montmatre – This restaurant specialises in Regional cuisine. Open daily.

24-hour room service is available.

Awards and affiliations

Eco-certified property

This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

The property is a member of the Leading Hotels of the World.

Languages

Arabic, Chinese (Mandarin), Croatian, English, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Electric car charging station on site
Offsite parking available (EUR 35 per night)
Valet parking on site (EUR 35 per day)

Food and drink

Daily buffet breakfast available 7 AM to 11:00 AM for a fee: EUR 42 per person
2 bars/lounges
3 restaurants
A coffee shop/cafe
A poolside bar
Snack bar/deli

Restaurants on site

Corona Royal Gallery
Jardín de los Duques
Vinoteca Montmatre

Things to do

24-hour gym
Bicycle rentals
Full-service spa
Library
Seasonal outdoor pool
Steam room

Family friendly

Babysitting (surcharge)
Laundry facilities
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Meeting rooms

Outdoors

Garden
Pool loungers
Pool umbrellas
Rooftop terrace

Full-service spa

3 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Facials
Spa open daily
Thai massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift

2 buildings
6 floors
Banquet hall
Built in 1851
Fireplace in lobby
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Hypo-allergenic bedding
Pillow menu
Premium bedding

Bathroom

Bidet
Designer toiletries
Dressing gowns
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

49-inch LED TV with premium cable/satellite channels
Pay films

Food and drink

24-hour room service
Free bottled water
Minibar

Air conditioning
Connecting rooms available
Desk
Free daily newspapers
Iron/ironing board on request
Laptop-compatible safe
LED lighting
Phone
Recycling
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

This property offers use of an 'Audi Q8 e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets: EUR 80 per pet, per stay
Only dogs are allowed
Maximum 2 pets

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately EUR 42 per person
Valet parking fee: EUR 35 per day
Nearby parking fee: EUR 35 per night
Pet fee: EUR 80 per pet, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

Guests must contact this property in advance with their vehicle registration number to enter the car-restricted zone surrounding the hotel.

We should mention

On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
The outdoor pool opens for the season in May.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Ambassador TRYP Madrid

Hotel Madrid Ambassador

Madrid Ambassador Hotel

Madrid TRYP Ambassador

TRYP Ambassador

TRYP Ambassador Hotel

TRYP Ambassador Madrid Hotel

TRYP Hotel Ambassador Madrid

TRYP Madrid Ambassador

Gran Melia Palacio los Duques Hotel Madrid

Gran Melia Palacio los Duques Hotel

Gran Melia Palacio los Duques Madrid

Gran Melia Palacio los Duques

Tryp Ambassador Hotel Madrid

Tryp Hotel Ambassador

Palacio de los Duques Gran Meliá - The Leading Hotels of the World Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

10/10 Excellent

Jack

Travelled with partner

20 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice *borat voice*

Stayed 1 night in Feb 2025

10/10 Excellent

Mitchell

16 Feb 2025

Liked: Cleanliness, property conditions & facilities

Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family

13 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel, fantastic breakfast, good size rooms for a family.

Stayed 5 nights in Feb 2025

10/10 Excellent

Pietro

Travelled with partner

13 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

hasta pronto

Stayed 5 nights in Jan 2025

10/10 Excellent

Dritan

6 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The best...10 stars staff

Stayed 1 night in Feb 2025

10/10 Excellent

Kamal Chandulal, Abbots Langley

Travelled with partner

3 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Truly an amazing experience All the staff were exceptional , polite , accommodating and a pleasure to be around. We loved our stay . Thank you for making this trip something we will cherish . Madrid ♥️

Stayed 4 nights in Jan 2025

8/10 Good

Yvonne, Jupiter

Travelled with partner

26 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Being in the city of Madrid it is amazingly quiet. Walking up or down a few streets you are in the real lively world of Madrid

Stayed 5 nights in Jan 2025

8/10 Good

Evelyn

Travelled with partner

26 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelente locación minutes away from attractions and súper great attentive staff

Stayed 3 nights in Jan 2025

10/10 Excellent

Mario

Travelled with family

8 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We only have good things to say about our stay. The staff all around was amazing. Great location and beautiful Hotel. We will be back!!

Stayed 7 nights in Dec 2024

10/10 Excellent

Mary

Travelled with partner

4 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Well located. Very smart and luxurious feeling

Stayed 2 nights in Oct 2024

10/10 Excellent

Tiong-Keat

27 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely hotel in the city center, yet quiet because it’s off a side street. Excellent service, friendly hotel staff. Room was comfortable and well appointed. Great location with easy access to Gran Via shopping and restaurants. The only minor downside: the gym could be larger with more equipment.

Stayed 5 nights in Dec 2024

8/10 Good

Nikhil, Issaquah

Travelled with family

27 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall: Beautiful hotel super close to the Opera, Palace and Gran Via shopping district, all within a 5-min walk. Staff was extremely courteous, warm, and on more than one occasion went out of their way to make it easy for us. A grade for the staff!! Family room: We got the Family Room with 2 beds since we were traveling with the kids. It was very small and was on the top floor with those slanted ceilings. Both my wife and I hit our heads multiple times during our stay, it is very hard to walk around the room with the two beds and not hit your head!! Moreover, the slanted ceiling makes the room feel very claustrophobic. I wouldn’t rent it unless you’re shorter than 5 feet! Great breakfast in the mornings, with a variety of choices in the made-to-order menu along with a neat buffet spread. We practically ate only 2 meals a day during our 3-day stay — a full breakfast and an early dinner. Again, loved our stay because of location, staff, breakfast etc. Would avoid the Family Room at all costs, go for a larger room and make sure it doesn’t have a slanted ceiling (not on the top floor).

Stayed 3 nights in Dec 2024

10/10 Excellent

Israel

Travelled with family

24 Dec 2024

Outstanding in every sense. A truely joyous experience in this stunning hotel. All staff exceptional and friendly. We will be back for sure!

Stayed 4 nights in Dec 2024

10/10 Excellent

Didem

24 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Dec 2024

10/10 Excellent

Stephanie

18 Dec 2024

Stayed 1 night in Dec 2024

10/10 Excellent

MARCO, San Pedro Sula

Travelled with partner, Travelled with group

11 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel staff was very helpful. Our flight arrived very early but still they gave us our room at 7am. The hotel is very classy.

Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Travelled with family

5 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It is beautiful! Outstanding service, all the staff was amazing, Marta, Denis, Manuela, Jose, Alex, Victor, Jordan, the list is outstanding as their service attitude and friendly service. Every detail was very well executed. The room was great, the red level is a most for a perfect stay! Can’t wait to be back, thank you for giving us an unforgettable experience!

Stayed 7 nights in Nov 2024

10/10 Excellent

Diego, Quito

Travelled with family

3 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The best hotel in my favorite City in the world

Stayed 4 nights in Nov 2024

10/10 Excellent

Husham

Travelled with group

3 Dec 2024

Liked: Amenities, property conditions & facilities

Was a great time at this property the people were very friendly they had great service thank you for the hospitality and the food

10/10 Excellent

Romulus

Travelled with family

1 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful… I would go back

Stayed 1 night in Oct 2024

6/10 Okay

julie

Travelled with group

23 Nov 2024

Liked: Staff & service

Disliked: Property conditions & facilities

When I stepped to the room, I smelled something stinky, and i found the carpet was dirty, I won’t consider come back. Stuff is nice!

Stayed 1 night in Nov 2024

10/10 Excellent

Jeremy

23 Nov 2024

Stayed 1 night in Nov 2024

10/10 Excellent

Janeen

23 Nov 2024

Stayed 1 night in Oct 2024

10/10 Excellent

Irasema, Miami

Travelled with family

22 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We recently had the pleasure of staying at Palacio de los Duques Gran Meliá hotel and I can't say enough good things about my experience. From the moment we arrived, the staff greeted us with warm smiles and genuine hospitality, making us feel right at home. The rooms were impeccably clean and beautifully decorated, offering a perfect blend of comfort and style. One of the highlights of our stay was the dining experience at restaurant Jardín de los Duques. The food was absolutely delicious, showcasing local flavors and creative dishes. The breakfast buffet was a standout, with a wide variety of options to suit all tastes. The location of the hotel was also ideal, situated close to major attractions and public transport, making it easy to explore the area. I appreciated the thoughtful recommendations from the concierge, which helped us discover hidden gems nearby. Overall, Palacio De Los Duques Gran Meliá Hotel exceeded ours expectations in every way. My husband and I highly recommend it to anyone looking for a memorable stay, and we can't wait to return on my next trip!

Stayed 7 nights in Nov 2024

10/10 Excellent

Magally

Travelled with family

19 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

That Hotel is Stunning all the staff wonderful!! Definitely I will back soon … Love it

Stayed 3 nights in Nov 2024

Palacio de los Duques Gran Meliá - The Leading Hotels of the World

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Photo gallery for Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Reviews

Popular amenities

Explore the area

Room options

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One Bedroom Master Suite Red Level

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Penthouse Suite Red Level

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Presidential Penthouse Suite Red Level

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The Royal Suite

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Suite, 2 Bedrooms (Red Level)

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Supreme Room

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Suite, 2 Bedrooms (Red Level, 4+1)

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Red Level, Junior Suite, Terrace

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Red Level, Suite, 3 Bedrooms

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Family Room (3+1)

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Classic Room

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Deluxe Room (Red Level 2 adults+ 2 children)

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Premium Room

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Family Room

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Red Level, Deluxe Room

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Red Level, Junior Suite

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Red Level, Suite, 1 Bedroom

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Junior King Suite With Terrace Red Level

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Family Supreme Room

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One Bedroom King Suite Red Level

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Deluxe Red Level Twin Room

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One Bedroom Master Twin Suite Red Level

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Classic Room

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Premium King Room

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Supreme King Room

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Junior King Suite Red Level

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One Bedroom Master Suite Red Level

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Premium Room

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Penthouse Suite Red Level

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Classic Queen Room

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Supreme Twin Room

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Junior Twin Suite Red Level

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Three Bedroom Suite Red Level

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Presidential Penthouse Twin Suite Red Level

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Presidential Penthouse Suite Red Level

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Deluxe Red Level Room

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