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Petit Palace Puerta del Sol

3.0 star property

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Photo gallery for Petit Palace Puerta del Sol

View from property
Reception hall
Superior Room, Terrace (Puerta del Sol View) | Down duvets, minibar, in-room safe, desk
Superior Room, Terrace (Puerta del Sol View) | Down duvets, minibar, in-room safe, desk
Double Room, City View | City view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Calle del Arenal, 4, Madrid, Madrid, 28013
  • Plaza Mayor
    ‪5 min walk‬
  • Gran Via
    ‪6 min walk‬
  • Royal Palace of Madrid
    ‪9 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪48 min drive‬

Room options

View all photos for Superior Room, Terrace (Puerta del Sol View)

Superior Room, Terrace (Puerta del Sol View) | Down duvets, minibar, in-room safe, desk

Superior Room, Terrace (Puerta del Sol View)

  • 21 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Quadruple Room

Quadruple Room | Down duvets, minibar, in-room safe, desk

Quadruple Room

  • 22 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed OR 1 King Bed and 1 Single Bunk Bed

View all photos for Triple Room

Triple Room | Down duvets, minibar, in-room safe, desk

Triple Room

  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double Room

Down duvets, minibar, in-room safe, desk

Standard Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, City View

Double Room, City View | Down duvets, minibar, in-room safe, desk

Double Room, City View

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

Front of property – evening/night

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  • Restaurant
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  • Breakfast available
4.6 out of 5, Wonderful, (1007)
The price is CHF 283
for 1 room
includes taxes & fees
23 Mar - 24 Mar
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About this property

Petit Palace Puerta del Sol

Hotel with a 24-hour front desk, steps from Joy Madrid
Free use of bicycles, concierge services and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.
Petit Palace Puerta del Sol offers 64 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down duvets. 32-inch flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include complimentary bicycles.
Petit Palace Puerta del Sol's great location gets high marks from our customers. During your stay, you're just a quick walk from Puerta del Sol. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the helpful staff and the location
  • Steps from Joy Madrid and El Oso y el Madrono
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Petit Palace Puerta del Sol, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi and wired Internet. Petit Palace Puerta del Sol also features concierge services, laundry facilities, and dry cleaning/laundry services.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 28 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children

Things to do

  • Free bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Nearby parking fee: EUR 28 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property offers central heating or air conditioning, depending on the season.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Palace Petit
Petit Palace
Petit Puerta Del Sol Madrid
Petit Palace Hotel Puerta Sol
Petit Palace Puerta Sol
Petit Palace Puerta Del Sol Hotel Madrid
Petit Palace Puerta Sol Hotel
Petit Palace Puerta del Sol Hotel
Petit Palace Puerta del Sol Madrid
Petit Palace Puerta del Sol Hotel Madrid

Petit Palace Puerta del Sol Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 638 out of 1008 reviews
Rating 8 - Good. 274 out of 1008 reviews
Rating 6 - Okay. 68 out of 1008 reviews
Rating 4 - Poor. 16 out of 1008 reviews
Rating 2 - Terrible. 12 out of 1008 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Great location and close to Sol Metro. Building could use some TLC.
Stayed 1 night in Nov 2024

10/10 Excellent

Lakshmi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Madrid visit with family
Best place to stay in city center with subway , pizza and many more restaurants very close by. Breakfast has so many varieties and staff are very friendly. Cleaning service is the best too. Being in city center it's an all night crowd and little noisy until 1am. Never the less I will prefer the same in my next visit without a second thought.
Stayed 5 nights in Dec 2024

8/10 Good

Valentin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

Azadeh

Travelled with family
Liked: Cleanliness, staff & service, amenities
The bathroom didn’t have any fan.
Stayed 8 nights in Nov 2024

8/10 Good

Olga E.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, room comfort
Vacations
Nice place. Well placed in the middle of all activities at Madrid
Stayed 3 nights in Nov 2024

8/10 Good

Ryan

Good location but terrible bed
Great central location, but the bed was terribly uncomfortable. The staff was excellent! The room was good and clean, but was quite tiny!
Stayed 2 nights in Nov 2024

10/10 Excellent

JILL, COLUMBIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Sol Metro station is just a few steps away. Plenty of restaurants nearby! Highly recommend this place.
Stayed 2 nights in Nov 2024

10/10 Excellent

Olga E.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Vivian

Travelled with group
Liked: Staff & service
They use a photo that is not the property hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay!
Stayed 3 nights in Nov 2024

10/10 Excellent

Isis

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in the heart of Puerta del Sol, very centrally located, easily walkable to many areas and right near metro station. Despite great location, hardly any street noise was heard in our room. We were on 6th floor with lovely balcony views. Breakfast was also very good.
Stayed 2 nights in Nov 2024

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was very centrally located for our long weekend to Madrid. We walked everywhere! Room was small but clean and provided shampoo, conditioner and body wash so you don’t have to worry about bringing it with you. Front desk staff was very helpful. The only downside was that it was loud if the windows were open.
Stayed 5 nights in Nov 2024

10/10 Excellent

Ismael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the metro station and many places. Staff and breakfast were really nice.
Stayed 3 nights in Nov 2024

8/10 Good

Monica

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe & breakfast was so good
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and hotel
Stayed 7 nights in Nov 2024

8/10 Good

Gina, Ottawa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel with very friendly and helpful staff, but the area itself is quite noisy, with large groups of noisy people walking by at all hours of the night. If you are a light sleeper I would recommend something a bit farther out.
Stayed 4 nights in Nov 2024

10/10 Excellent

Charles

Liked: Staff & service, property conditions & facilities
Staff were very helpful on all levels.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mildred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and very centric
Stayed 1 night in Oct 2024

10/10 Excellent

Mildred

Liked: Cleanliness, amenities, property conditions & facilities
Great room, location, breakfast and services
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the centre Sol is noisy ,crowded and wonderful.Lots of places to eat .Room had balcony overlooking to street .
Stayed 4 nights in Oct 2024

8/10 Good

Eliseu

Everything was nice , the staff , the location and the room just the a/c we can’t control it . We were so hot in the room
Stayed 3 nights in Oct 2024

4/10 Poor

Marinella

Travelled with family
The receptionist was really unkindly
Stayed 3 nights in Oct 2024

6/10 Okay

Ana Beatriz

Liked: Cleanliness, staff & service
This is an average 3 star hotel. Shower room was spacious. Bedroom small and no sockets near bedside table Staff is super helpful and the location is very central. You can walk everywhere
Stayed 2 nights in Oct 2024

8/10 Good

Dennys M Millan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff make the difference, specially Ainoa, who was very helpful and attentive. This is a great place to be in Madrid. Highly recommended.
Stayed 9 nights in Oct 2024