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"Staff very helpful. First night my friend and I were given a room with a king size bed and I had requested a twin room which we got the next day. The ... " More
6 Aug 2024 by Melanie Giralt Experience Manager
Dear Felix,Thank you for sharing your lovely feedback at and taking the time to leave a review following your recent stay. We are so pleased you enjoyed your time with us. It was an honor to welcome you and to be able to help make your stay in a memorable one.It was our pleasure to have hosted you and we hope to have the chance to welcome you back again.Best regards,
20 Feb 2022 by Lucía Lamas, Guest Service.
Liebe Jacqueline, Vielen Dank, dass Sie sich für Ihren Aufenthalt in Madrid für das Petit Palace Triball entschieden haben. Ich freue mich zu wissen, dass Ihre Erfahrung die Erwartungen erfüllt hat und dass Sie die von uns angebotenen Dienstleistungen genossen haben. Vielen Dank, dass Sie die Arbeit der Mitarbeiter hervorheben, insbesondere die von Rodrigo, an den ich Ihre freundlichen Worte senden werde. Liebe Jacqueline, wir würden uns freuen, Sie bald wieder im Petit Palace Triball zu sehen und Ihren Aufenthalt wieder perfekt zu machen. Grüße vom ganzen Team. Lucía Lamas, Guest Service.
27 May 2021 by Carolina
Estimado cliente, Muchas gracias por el tiempo que se ha tomado en hacernos llegar su valoración sobre su estancia con nosotros. Nos alegra saber que hemos cumplido sus expectativas y que ha tenido una buena experiencia alojado con nosotros. Esperamos que vuelva muy pronto a Madrid, y se aloje de nuevo con nosotros. Atentamente, Carolina Cervera Host carolina.cervera@petitpalace.com
6 Feb 2020 by Lucía Lamas, front desk department.
Estimado Huésped, Muchas gracias por elegir Petit Palace Triball para su estancia en Madrid y por tomarse unos minutos en compartir su experiencia con nosotros. Es un placer saber que su estancia fue perfecta y estuvo a la altura de sus expectativas. Día a día trabajamos para que nuestros huéspedes se sientan como en casa y vivan experiencias únicas. Esperamos tener la oportunidad de volver a verle de nuevo en Petit Palace Triball. Un saludo. Lucía Lamas, departamento de recepción. Hotel Petit Palace Triball
29 Jan 2020 by Lucía Lamas, front desk department
Estimado huésped, Muchas gracias por elegir Petit Palace Triball para su estancia en Madrid y por tomarse unos minutos en compartir su experiencia con nosotros. Día a día trabajamos para ofrecer el mejor servicio posible y hacer que nuestros huéspedes se sientan como en casa. Seguiremos trabajando en la misma línea para ofrecer lo mejor de nosotros mismos :) Esperamos tener la oportunidad de volver a verle pronto en Petit Palace Triball. Un saludo. Lucía Lamas, departamento de recepción. Hotel Petit Palace Triball
9 Oct 2019 by Patricia Alonso. Front desk manager.
Dear guest, Thank you for booking at Petit Palace Triball and for leaving your value about us. It is a pleasure to have succeded your expectations, hoping to have the chance to see you soon. Best regards from our whole team.
7 Mar 2019 by Patricia Alonso. Front desk manager.
lieber Kunde Vielen Dank, dass Sie sich während Ihres Besuchs in Madrid für unsere Dienstleistungen entschieden haben und Ihre Erfahrungen mit uns geteilt haben. Wir freuen uns, dass Sie unsere hervorragende Lage in der Nähe der wichtigsten touristischen Interessen und Dienstleistungen der Stadt genießen können. Wir hoffen, Sie bald wiederzusehen. eine Begrüßung
3 Jan 2019 by Sabrina Puerta. Hotel Manager
Dear Guest, Thank you very much for your feedback about your recent stay. We are pleased to know that you have enjoyed your stay and we hope to welcome you back in the near future. Regards.
3 Jun 2018 by Patricia Alonso. front desk manager
Lieber Kunde Vielen Dank für Ihre Buchung und für Ihre Erfahrungen mit dem Hotel. Ich entschuldige mich, wenn Sie während Ihres Aufenthaltes Lärmbelästigungen von den angrenzenden Räumen hatten. Es ist jedoch eine Freude zu bestätigen, dass Sie unseren Frühstücksservice genossen haben. Wir hoffen, die Gelegenheit zu haben, Sie bald wieder zu sehen. eine Begrüßung
WiFi and wired Internet are free in public spaces. A business centre and meeting rooms are available. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Petit Palace Triball. This 3-star Madrid hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Offsite parking discounted rates available
Petit Palace Triball offers 61 air-conditioned accommodations with laptop-compatible safes and a hairdryer. 20-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a hydromassage showerhead, and complimentary toiletries. This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 11:00 AM and at the weekend from 7:30 AM to 11:00 AM.
Room service (during limited hours) is available.
Recreational amenities at the hotel include complimentary bicycles.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Petit Palace Triball offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers central heating or air conditioning, depending on the season.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
