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Petit Palace Triball

3.0 star property

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Interior
View from property
Room for 6 People | In-room safe, desk, blackout curtains, soundproofing
Room for 5 People | In-room safe, desk, blackout curtains, soundproofing
Quadruple Room, Gran Via View | In-room safe, desk, blackout curtains, soundproofing

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
C/ Gonzalo Jimenez de Quesada, 2, Madrid, Madrid, 28004
  • Gran Via
    ‪1 min walk‬
  • Puerta del Sol
    ‪6 min walk‬
  • Lope de Vega Theatre
    ‪7 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room | In-room safe, desk, blackout curtains, soundproofing

Quadruple Room

  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed

View all photos for Double Room, Terrace

Double Room, Terrace | In-room safe, desk, blackout curtains, soundproofing

Double Room, Terrace

  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Quadruple Room, Gran Via View

Quadruple Room, Gran Via View | In-room safe, desk, blackout curtains, soundproofing

Quadruple Room, Gran Via View

  • 20 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, blackout curtains, soundproofing

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

Exterior

Hotel Europa

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (988)
The price is CHF 245
for 1 room
includes taxes & fees
21 Feb - 22 Feb
Hotel Europa

About this property

Petit Palace Triball

Hotel with a 24-hour front desk, steps from Gran Via
Along with a business centre, this smoke-free hotel has free use of bicycles and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Petit Palace Triball offers 61 air-conditioned accommodations with laptop-compatible safes and a hairdryer. 20-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a hydromassage showerhead, and complimentary toiletries.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Petit Palace Triball. During your stay, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus a business centre and breakfast (surcharge). This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes complimentary bicycles
  • Steps from Gran Via and 6 minutes on foot from Puerta del Sol
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
WiFi and wired Internet are free in public spaces. A business centre and meeting rooms are available. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Petit Palace Triball.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 11:00 AM and at the weekend from 7:30 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children

Things to do

  • Free bicycle rentals

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 33 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 30 (one-way), (from 5 to 18 years old)
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Petit Palace Triball offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
This property offers central heating or air conditioning, depending on the season.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Property is also known as

Palace Italia
Petit Palace Triball Hotel Madrid
Petit Palace Italia Hotel
Petit Palace Italia Hotel Madrid
Petit Palace Italia Madrid
Petit Palace Triball Hotel
Petit Palace Triball Madrid
Petit Palace Triball Hotel
Petit Palace Triball Madrid
Petit Palace Triball Hotel Madrid

Petit Palace Triball Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 573 out of 1000 reviews
Rating 8 - Good. 302 out of 1000 reviews
Rating 6 - Okay. 98 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

maria elena, LIMA

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the guys in front desk, breakfast and room, are very very kind
Stayed 4 nights in Oct 2024

10/10 Excellent

David, Round Rock

Stayed 4 nights in Oct 2024

6/10 Okay

Nancy

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was small, didn't have a hot water pot for coffee or tea and there wasn't any available in the lobby either except at breakfast. Also, the bathroom door didn't close to allow for privacy. Because we reserved a room for 2, we expected that there would a place for 2 people to sit. This was not the case. We had one chair. The front desk staff was very helpful which is why I would probably choose to return or refer others to it.
Stayed 5 nights in Oct 2024

10/10 Excellent

Brian

Stayed 3 nights in Oct 2024

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Vicky, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Very convenient!
Stayed 7 nights in Aug 2024

10/10 Excellent

Muhammad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel, kindly staff, amazing room, every thing nearby, well done !!!
Stayed 5 nights in Aug 2024

10/10 Excellent

orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location good staff
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

ALAN, Pembroke Pines

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location right by the Gran Via, within easy walking distance to many of the main plazas and attractions of Madrid. Great breakfast also.
Stayed 2 nights in Aug 2024

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
The best location, and the best people!
Stayed 1 night in Aug 2024

10/10 Excellent

Carolina

Stayed 3 nights in Aug 2024

6/10 Okay

Alexis, San Juan

Travelled with family
Liked: Cleanliness
We stayed in the room for 4 people and the room temperature was a little bit hotter than ideal, and the room was small. But it was clean and the price was right.
Stayed 1 night in Jul 2024

10/10 Excellent

Tami de la

Liked: Cleanliness, staff & service, property conditions & facilities
The most comfortable beds very comfortable room, the AC was great, and the shower pressure is like no other. Amazing especially in the summer after a long day of walking. The bath towels are full size, which is great. I would stay here again and again. We had no complaints. The staff is amazing. Super friendly and helpful. Always accommodating.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ana Eloisa Isla Salas de

Liked: Cleanliness, staff & service, property conditions & facilities
Dinning options. Walking around. I didn’t like the weather. It was too hot.
Stayed 4 nights in Jul 2024

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Adora

Travelled with family
Liked: Staff & service
Nice room and staff very helpful but our 2nd floor room faces the front of the hotel with a a very loud noise every time a car passed or stepped a drainage hole.
Stayed 3 nights in May 2024

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am absolutely coming back !!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Eran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Petit Palace was a treat. From the moment we walked in Alicia at the front desk was amazing. She made sure we were taken care of and gave us an amazing recommendation to Mercado de la Reina to have tapas and drinks. There was another young lady who helped me I needed a computer for work and she helped me. Breakfast was great. You are literally in the middle of everything. Primark and Zara are across the street there’s a Mercadona about 6 min walk to get your waters and whatever you need and very very cheap. I would definitely stay again from the front desk to the cleaning crew everyone was great
Stayed 4 nights in Jul 2024

8/10 Good

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful, breakfast is delicious and the hotel is very safe
Stayed 2 nights in Jun 2024

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Berenice, Chicago

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a great location. Walkable to many places (for dining and sightseeing).
Stayed 5 nights in Jun 2024

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Sebastian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and Experience.
Loved this place, great service, great location, and very functional room layout. Only complaint was a weird smell from the plumbing that would linger sometimes after showering. Could have been just an issue with our room but other than that, would recommend staying here.
Stayed 3 nights in Jun 2024