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4.5 out of 5

"Very convenient for the station. Decent price and clean. " More

By a verified traveller on Sat 16 Apr 2022

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Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Double Room (extra bed)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Room (2 adult + 1 child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Rafaelhoteles Atocha. During your stay, you'll be within walking distance of Museo Nacional Centro de Arte Reina Sofía. Free WiFi in public areas, a restaurant and a 24-hour gym are available.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of Museo Nacional Centro de Arte Reina Sofía and Espacio Ibercaja Delicias
  • Local-area shuttle service available for a fee

Rafaelhoteles Atocha ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Rafaelhoteles Atocha

Everyone (2) Couples (1) Family (1)
4 out of 5
Very convenient for the station. Decent price and clean.

Posted by on 16 Apr 2022

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5 out of 5

Posted by on 5 Jul 2019

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4 out of 5
Weit von Stadtzentrum

Posted by on 14 Oct 2024

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5 out of 5

Posted by on 31 Jul 2019

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Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 11485 square feet (1067 square metres) and includes a conference centre. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Rafaelhoteles Atocha. The hotel can provide concierge services and wedding services. Parking is available for a fee.

  • 1 building
  • 245 guestrooms or units
  • 4 levels
  • 11485 sq ft of conference space
  • 1067 sq. m of conference space
  • Built in 1998
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Madrid (XOC-Atocha Train Station) (1.3 km / 0.8 mi)
  • Metro station: Palos de la Frontera Station (0.7 km / 0.4 mi)
  • Property shuttles: Area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Rafaelhoteles Atocha offers 245 accommodations with minibars and a safe. 32-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, designer toiletries, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

  • Deep-soaking bath
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Rafaelhoteles Atocha has a restaurant serving breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 42.9 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Online penalty collection
  • No gap period between guest stays
  • Credit card and matching ID required at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 for adults and from EUR 5 for children
  • Covered self-parking fee: EUR 22 per night
  • Rollaway bed fee: EUR 42.9 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rafaelhoteles
  • Rafaelhoteles Atocha
  • Rafaelhoteles Hotel
  • Rafaelhoteles Hotel Atocha
  • Atocha Hotel Rafael
  • Hotel Rafael Atocha
  • Rafaelhoteles Atocha Hotel Madrid
  • Rafaelhoteles Atocha Madrid
  • Rafaelhoteles Atocha Hotel
  • Rafaelhoteles Atocha Hotel
  • Rafaelhoteles Atocha Madrid
  • Rafaelhoteles Atocha Hotel Madrid

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.