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Room Mate Macarena - Gran Vía

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Room Mate Macarena - Gran Vía

Rooftop terrace
Standard Room (Exterior) | Minibar, in-room safe, desk, laptop workspace
Rooftop terrace
Rooftop terrace
Interior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Gran Vía 43, Madrid, 28013
  • Gran Via
    1 min walk
  • Plaza de España - Princesa
    2 min walk
  • Lope de Vega Theatre
    3 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    21 min drive

Room options

View all photos for Basic Room

Minibar, in-room safe, desk, laptop workspace

Basic Room

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, laptop workspace

Single Room

  • 17 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room Single Use

Standard Double Room Single Use | Minibar, in-room safe, desk, laptop workspace

Standard Double Room Single Use

  • Sleeps 1
  • 2 Single Beds OR 1 King Bed

View all photos for Standard Room (Exterior)

Standard Room (Exterior) | Minibar, in-room safe, desk, laptop workspace

Standard Room (Exterior)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (View)

Standard Room (View) | Minibar, in-room safe, desk, laptop workspace

Standard Room (View)

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Room Mate Macarena - Gran Vía

Central hotel connected to a shopping centre in Madrid with a seasonal outdoor pool
Along with a poolside bar, this smoke-free hotel has a seasonal outdoor pool and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Room Mate Macarena - Gran Vía offers 130 air-conditioned accommodations with minibars and a safe. 32-inch flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

Guests aged under 18 years old are not allowed in the swimming pool.

Our customers tell us that they can't get enough of the helpful staff at Room Mate Macarena - Gran Vía. During your stay, you'll be connected to a shopping centre and just a quick walk from Gran Via. Features include free WiFi in public areas, plus a poolside bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the pool bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a lifeguard on-site, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Gran Via and 7 minutes on foot from Puerta del Sol
As a guest of Room Mate Macarena - Gran Vía, you'll find a seasonal outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the pool bar. Room Mate Macarena - Gran Vía also features concierge services, a front desk safe, and pool umbrellas. A complete renovation of Room Mate Macarena - Gran Vía was completed in December 2019.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: EUR 19.95 for adults and EUR 19.95 for children
  • A poolside bar

Things to do

  • Seasonal outdoor pool

Family friendly

  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests must receive written permission from the hotel in advance in order to check-in with their dog. Breed restrictions apply. Guests travelling with a dog must present their pet's current vaccination record and liability certificate at check-in. Dogs must not weigh more than 88 pounds (40 kilogrammes) and must be at least 1 year old. Full details will be provided by the hotel.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.95 for adults and from EUR 19.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind, solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Front desk staff will greet guests on arrival.
Dogs are not allowed in public areas, including restaurants, bars, terrace, pool areas and meeting rooms. Dogs must be leashed outside of the guestroom. Dogs are not allowed to be unattended in guestrooms, except during breakfast hours.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 10 May and close on 30 September.
  • Pool access available from 10:30 AM to 6:30 PM

Property is also known as

Room Mate Rex
Room Mate Rex Gran Vía
Room Mate Macarena Gran Via
Room Mate Macarena - Gran Vía Hotel
Room Mate Macarena - Gran Vía Madrid
Room Mate Macarena - Gran Vía Hotel Madrid

Room Mate Macarena - Gran Vía Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 745 out of 1008 reviews" "
Rating 8 - Good. 206 out of 1008 reviews" "
Rating 6 - Okay. 43 out of 1008 reviews" "
Rating 4 - Poor. 5 out of 1008 reviews" "
Rating 2 - Terrible. 9 out of 1008 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ramonita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to all, enjoyed the roof top and the friendly staff.
Stayed 3 nights in Sep 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Laura Rosalind

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Peter

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was extremely helpful and pleasant. Especially Andrea at the front desk and Elena at the breakfast cafe. The location was perfect for walking to Plaza de Sol, Plaza Mayor and all the wonderful sidewalk restaurants, including best churro and chocolate shops. I will return to the Marcarena next year.
Stayed 13 nights in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
We had an enjoyable stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place for us to stay. Hotel, amenities that we required and staff were all of excellent standard.
Stayed 4 nights in Sep 2024

10/10 Excellent

FELIXOMAR

Stayed 7 nights in Aug 2024

6/10 Okay

Pablo, Aventura

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The location can't be better, but I was asked to pay a lot more if I didn't want a tiny interior room. No upgrades whatsoever for Expedia VIP
Stayed 2 nights in Sep 2024

10/10 Excellent

Didier

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent costumer service
Stayed 1 night in Sep 2024

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. The reception and dining staff very friendly and helpful.
Stayed 5 nights in Sep 2024

10/10 Excellent

GIOVANNI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 5 nights in Sep 2024

10/10 Excellent

Stephanie

Location was excellent. The staff was very friendly and cleanliness of the hotel was good. Would stay there again!
Stayed 3 nights in Sep 2024

10/10 Excellent

Dylan

Travelled with partner
Excellent all around
Stayed 5 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-located hotel. Great staff, clean hotel. The only real negative we can think of is that the rooftop pool was ice cold. Even on a hot day, the water was too cold to get in.
Stayed 2 nights in Sep 2024

10/10 Excellent

Justin

Stayed 4 nights in Sep 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but very nice hotel. They let us check in early and everything is convenient to this location!
Stayed 1 night in Sep 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Ryan

Liked: Cleanliness, staff & service
The hotel rooms are smaller than advertised and there weren’t enough loungers by the pool for the guests. The pool was also cold and the water wasn’t super clean. It’s a good location but the pictures aren’t quite reality
Stayed 3 nights in Aug 2024

10/10 Excellent

Yandry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hotel I would always come back to. Wonderful staff, excellent food (the breakfast is amazing).
Stayed 2 nights in Aug 2024

10/10 Excellent

monica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying in Madrid, I love it!! The staff is amazing, location is great, I will definitely be back again!
Stayed 5 nights in Aug 2024

10/10 Excellent

Carlos M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel en Gran Vía, a pasitos de Plaza del Callao, Puerta del Sol, Plaza Mayor y Palacio Real. Fantástica la atención de todo el personal, empezando por la recepción. Muy buena selección de desayuno, y además, es hasta el mediodía! Las habitaciones muy limpias y silenciosas. Altamente recomendado! Ahi volveremos otra vez.
Stayed 7 nights in Aug 2024

10/10 Excellent

luis

Muy buen servicio, excelentes habitaciones…
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how quiet this hotel is despite being on a very busy main road. Felt safe and was very walkable to nearby dining and tourist areas. Great rooftop!
Stayed 2 nights in Aug 2024

10/10 Excellent

KMaryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
This hotel had such a warm welcome. They were very helpful especially helping navigate thru the different locations we wanted to visit in the city.
Stayed 3 nights in Aug 2024