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Sercotel Madrid Aeropuerto

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sercotel Madrid Aeropuerto

Lobby
Seasonal outdoor pool
Property entrance
Terrace/patio
Classic Twin Room | Memory-foam beds, minibar, in-room safe, blackout curtains

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly

Explore the area

Map
Calle del Galeon, 25, Madrid, Madrid, 28042
  • El Capricho Park
    14 min walk
  • El Pato Mudo
    1 min walk
  • Alameda de Osuna Station
    8 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    6 min drive

Room options

View all photos for Superior Double Room

Superior Double Room | Memory-foam beds, minibar, in-room safe, blackout curtains

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Familiar)

Memory-foam beds, minibar, in-room safe, blackout curtains

Room (Familiar)

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Room

Classic Room | Memory-foam beds, minibar, in-room safe, blackout curtains

Classic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Memory-foam beds, minibar, in-room safe, blackout curtains

Classic Twin Room

  • Sleeps 2
  • 2 Single Beds

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Room

Hotel Maydrit Airport

Pool
Free airport shuttle
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (1837)
The price is CHF 144
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Hotel Maydrit Airport

About this property

Sercotel Madrid Aeropuerto

Pet-friendly hotel connected to the convention centre in Barajas with free airport shuttle
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.
Sercotel Madrid Aeropuerto offers 81 air-conditioned accommodations with minibars and a safe. Beds feature memory foam mattresses. A pillow menu is available. Televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
The breakfast at Sercotel Madrid Aeropuerto gets high marks from our customers. During your stay, you'll be connected to the convention centre and within walking distance of El Capricho Park. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 15-minute walk of El Capricho Park and Castillo de la Alameda
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sercotel Madrid Aeropuerto offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at Sercotel Madrid Aeropuerto. A roundtrip airport shuttle is free at scheduled times. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 5 AM to 10:30 AM.
Sercotel Madrid Aeropuerto has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 5:00 AM to 1:00 AM at scheduled times
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 17 per day)
  • Secured, covered extended parking on site (EUR 17 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 5 AM to 10:30 AM for a fee: EUR 13.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch TV with digital channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 70

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 31 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day, plus a deposit of EUR 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13.50 per person
  • Covered self-parking fee: EUR 17 per day
  • Covered extended parking fee: EUR 17 per day
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 70 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in July and close in September.
  • Pool access available from 9:30 AM to 8:30 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Madrid Petit Palace
Palace Petit Madrid
Petit Madrid
Petit Palace Aeropuerto
Petit Palace Aeropuerto Hotel
Petit Palace Aeropuerto Hotel Madrid
Petit Palace Aeropuerto Madrid
Petit Palace Madrid
Sercotel Madrid Aeropuerto Hotel
Petit Palace Madrid Aeropuerto Hotel
Sercotel Aeropuerto Hotel
Sercotel Aeropuerto
Sercotel Madrid Aeropuerto Hotel
Sercotel Madrid Aeropuerto Madrid
Sercotel Madrid Aeropuerto Hotel Madrid

Sercotel Madrid Aeropuerto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 594 out of 1015 reviews" "
Rating 8 - Good. 275 out of 1015 reviews" "
Rating 6 - Okay. 80 out of 1015 reviews" "
Rating 4 - Poor. 36 out of 1015 reviews" "
Rating 2 - Terrible. 30 out of 1015 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Shauna

Close to airport
Chosen for proximity to airport and shuttle bus. Staff was efficient, but not overly friendly. Restaurant has limited menu, but food was good. Room adjoined children’s playground and was noisy.
Stayed 1 night in Sep 2024

8/10 Good

Trini

Stayed 1 night in Sep 2024

6/10 Okay

ana, Auburn

Liked: Staff & service, property conditions & facilities
The receptionists was very friendly so that was the best part of my stay, room clean, spacious and comfy. The downside for me was options of food if you check in late , no even a vendor machine and the mini bar in room was no full stock
Stayed 1 night in Sep 2024

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for a brief stay.
We stayed here one night prior to plane travel. Just to note that you have to call the hotel for the airport shuttle upon arrival at Barajas. The hotel is about a 15 minute drive from the airport but there can be heavy traffic. The hotel is modern and the room is comfortable and quiet. The pool is not heated. The little commercial area has some good restaurants. The metro is a short walk through a residential area.
Stayed 1 night in Sep 2024

10/10 Excellent

Suzy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful
Stayed 1 night in Sep 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Emily

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The showers in this hotel don’t have a door or curtain enclosing them. When taking a shower water goes all over the floor making it quite slippery and dangerous. There’s a short rubber gasket that’s supposed to hold the water from flowing out the shower, but this was not properly sealed in our room so more water would get on the bathroom floor. During the morning they offer breakfast but this it was communicated anywhere that you had to pay for the breakfast. Finally, we used the hotel shuttle to the airport. The driver was very unfriendly not helping to load or unload our luggage into the van.
Stayed 1 night in Sep 2024

8/10 Good

Ovidio

Liked: Cleanliness, staff & service, property conditions & facilities
Getting to it by car was a little complicated.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, light corner room with view of the neighborhood. This property is in a neighborhood of apartment buildings with small plazas that contain a shop and some local restaurants. It is a bit of walk from the metro but offers transport van to and from the airport which is five minutes away.
Stayed 1 night in Sep 2024

6/10 Okay

Jeff

Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Ara

Liked: Property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Ann

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, helpful and accommodating staff.
Stayed 1 night in Sep 2024

8/10 Good

simon

Disliked: Room comfort
We are a couple, and they gave us a room with 2 single beds. We were also told that the breakfast was complimentary, but we had to pay for it, even for a single coffee (3euros). There wasn’t a coffee machine in the room
Stayed 1 night in Aug 2024

10/10 Excellent

marina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

majed, la mesa

Travelled with family and small children
Disliked: Amenities
We stayed at this hotel twice. The rooms are ok but the lack of staff to run the place well is very noticeable. Breakfast doesn’t start until 7 AM which makes it a bit tricky if you have an early flight. We kept asking for basic stuff because there was no staff looking after the Breakfast station… Also, no food options until 6pm, they do not offer room service to the rooms, you need to go downstairs every-time to order food which is not convenient especially travelers with children that are on different time-zones! They actually got annoyed when we asked if they offered room service. Overall average place. Sadly, this will be our last time we visit.
Stayed 1 night in Aug 2024

8/10 Good

Tzvi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet and safe
Stayed 1 night in Aug 2024

4/10 Poor

Martha

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A very DIRTY hotel. The bed, the floor and the shower were dirty. No a friendly staff either.
Stayed 1 night in Aug 2024

10/10 Excellent

Noreen

Liked: Cleanliness, staff & service, property conditions & facilities
***
Stayed 1 night in Aug 2024

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar para descansar y estar cerca del aeropuerto. La comida del restaurante es pésima, entiendo que no es un lugar de placer pero aún así deberían ofrecer mejores alimentos.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient
We picked Serotel because it was close to the Madrid airport. The hotel staff were very friendly and helpful, room was clean, pleasant, and comfortable; airport shuttle was very convenient; and we even found a very good Trattoria nearby where we enjoyed an excellent dinner.
Stayed 1 night in Jul 2024

10/10 Excellent

gal, omer

Stayed 1 night in Jul 2024

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good airport hotel
This hotel is a great option if you have an early morning flight from Madrid, as we did. It's close to the airport, and there is a free airport shuttle, which saves time and money. The breakfast is not free, but it's at a reasonable price, and it's very good. The rooms are pretty utilitarian, but they are clean and fine for a night. There are a few restaurants that are within walking distance if you arrive in time for dinner. This was our second stay here, so you know it's a good option!
Stayed 1 night in Jul 2024