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Sercotel Madrid Aeropuerto

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sercotel Madrid Aeropuerto

Lobby
Classic Twin Room | Memory-foam beds, minibar, in-room safe, blackout curtains
Seasonal outdoor pool
Porch
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Free airport shuttle
    Free airport shuttle
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
Calle del Galeon, 25, Madrid, Madrid, 28042
  • El Capricho Park
    14 min walk
  • Juan Carlos I Park
    16 min walk
  • Plenilunio Shopping Mall
    5 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    6 min drive

Room options

View all photos for Superior Double Room

Superior Double Room | Memory-foam beds, minibar, in-room safe, blackout curtains

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Familiar)

Memory-foam beds, minibar, in-room safe, blackout curtains

Room (Familiar)

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Room

Classic Room | Memory-foam beds, minibar, in-room safe, blackout curtains

Classic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Memory-foam beds, minibar, in-room safe, blackout curtains

Classic Twin Room

  • Sleeps 2
  • 2 Single Beds

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About this property

Sercotel Madrid Aeropuerto

Pet-friendly hotel connected to the convention centre in Barajas with free airport shuttle
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.
Sercotel Madrid Aeropuerto offers 81 accommodations with minibars and a safe. Beds feature memory foam mattresses. A pillow menu is available. Televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
The breakfast at Sercotel Madrid Aeropuerto gets high marks from our customers. During your stay, you'll be connected to the convention centre and within walking distance of El Capricho Park. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Within a 15-minute walk of El Capricho Park and Castillo de la Alameda
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sercotel Madrid Aeropuerto offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at Sercotel Madrid Aeropuerto. A roundtrip airport shuttle is free at scheduled times. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 5 AM to 10:30 AM.
Sercotel Madrid Aeropuerto has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 5:00 AM to 1:00 AM at scheduled times
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 17 per day)
  • Secured, covered extended parking on site (EUR 17 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 5 AM to 10:30 AM for a fee: EUR 13.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch TV with digital channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 70

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 31 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day, plus a deposit of EUR 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13.50 per person
  • Covered self-parking fee: EUR 17 per day
  • Covered extended parking fee: EUR 17 per day
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 70 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in July and close in September.
  • Pool access available from 9:30 AM to 8:30 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Madrid Petit Palace
Palace Petit Madrid
Petit Madrid
Petit Palace Aeropuerto
Petit Palace Aeropuerto Hotel
Petit Palace Aeropuerto Hotel Madrid
Petit Palace Aeropuerto Madrid
Petit Palace Madrid
Sercotel Madrid Aeropuerto Hotel
Petit Palace Madrid Aeropuerto Hotel
Sercotel Aeropuerto Hotel
Sercotel Aeropuerto
Sercotel Madrid Aeropuerto Hotel
Sercotel Madrid Aeropuerto Madrid
Sercotel Madrid Aeropuerto Hotel Madrid

Sercotel Madrid Aeropuerto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 580 out of 1001 reviews" "
Rating 8 - Good. 277 out of 1001 reviews" "
Rating 6 - Okay. 76 out of 1001 reviews" "
Rating 4 - Poor. 37 out of 1001 reviews" "
Rating 2 - Terrible. 31 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Tzvi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet and safe
Stayed 1 night in Aug 2024

4/10 Poor

Martha

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A very DIRTY hotel. The bed, the floor and the shower were dirty. No a friendly staff either.
Stayed 1 night in Aug 2024

10/10 Excellent

Noreen

Liked: Cleanliness, staff & service, property conditions & facilities
***
Stayed 1 night in Aug 2024

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar para descansar y estar cerca del aeropuerto. La comida del restaurante es pésima, entiendo que no es un lugar de placer pero aún así deberían ofrecer mejores alimentos.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient
We picked Serotel because it was close to the Madrid airport. The hotel staff were very friendly and helpful, room was clean, pleasant, and comfortable; airport shuttle was very convenient; and we even found a very good Trattoria nearby where we enjoyed an excellent dinner.
Stayed 1 night in Jul 2024

10/10 Excellent

gal, omer

Stayed 1 night in Jul 2024

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good airport hotel
This hotel is a great option if you have an early morning flight from Madrid, as we did. It's close to the airport, and there is a free airport shuttle, which saves time and money. The breakfast is not free, but it's at a reasonable price, and it's very good. The rooms are pretty utilitarian, but they are clean and fine for a night. There are a few restaurants that are within walking distance if you arrive in time for dinner. This was our second stay here, so you know it's a good option!
Stayed 1 night in Jul 2024

10/10 Excellent

Olga Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Felix

Liked: Staff & service, amenities, property conditions & facilities
Everything
Stayed 5 nights in Jul 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
The airport shuttle information online was confusing when we arrived in Madrid. We ended up taking an Uber; however, the shuttle does run every 45 minutes. Two great restaurants just around the block in a friendly neighborhood full of families. Staff was very helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was attentive and friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

majed, la mesa

Stayed 1 night in Jul 2024

10/10 Excellent

Cecilia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The transfer left right on time and there were a few restaurants around the property.
Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Lucrecia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel close to the airport
Great hotel to spend a day/night close to the airport. Shuttle service was great, staff very kind and helpful. Rooms are quite big and comfy. We wanted to use the pool but it was closed but still offer us to use a nearby one in another hotel
Stayed 1 night in Jul 2024

6/10 Okay

Brenda

Stayed 1 night in Jul 2024

10/10 Excellent

Julio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
good hotel
Stayed 1 night in Jun 2024

8/10 Good

Dana, Easton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean hotel by the airport
Stayed 1 night in Jul 2024

6/10 Okay

Inci

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It is close to the airport and there is free shuttle. The room was clean and comfortable but the restaurant in the hotel was below average. Very expensive but not good quality food. We had dinner and breakfast there due to not having time and being tired but if you can eat somewhere else not at that restaurant.
Stayed 1 night in Jul 2024

6/10 Okay

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
Clean, comfortable room, close to the airport.
Stayed 1 night in Jun 2024

8/10 Good

Barkha, Edison

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
long wait time at check in
Stayed 1 night in Jun 2024