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4.2 out of 5

"Good location near the centrum and the railway station Atocha. Nice apartment and very friendly receptionist. " More

By a verified traveller on Fri 17 Nov 2017

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Apartment, 1 Bedroom (4 pax)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Apartment, 2 Bedrooms (4 pax)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Duplex, 3 Bedrooms, 2 Bathrooms (8 pax)

Bed Count 2 Full Beds Maximum Occupancy 8 Max

Apartment, 2 Bedrooms, 2 Bathrooms (6 pax)

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Duplex, 1 Bedroom (3 pax)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Duplex, 2 Bedrooms, 2 Bathrooms (6 pax)

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Hotel Description

During your stay at Smartr Madrid Atocha, you're just a quick walk from Prado Museum. Features include free WiFi in public areas and a round-trip airport shuttle (surcharge). Built in 1932, this upmarket aparthotel has 15 apartments over 4 floors. Each apartment offers free WiFi and a kitchen.

  • Each apartment offers a kitchen, a washing machine and a memory foam bed
  • Free WiFi
  • Amenities include a front desk safe, multilingual staff and a lift
  • Within a 10-minute walk of Plaza de Santa Ana and Prado Museum
  • Airport shuttle service available for a fee

Smartr Madrid Atocha ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Smartr Madrid Atocha

Everyone (1) Family (2) Friends (2)
4 out of 5
Good location near the centrum and the railway station Atocha. Nice apartment and very friendly receptionist.

Posted by on 17 Nov 2017

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Comment from Hotel Management

21 Nov 2017 by Cristina S

Thank you very much for your review, we like you enjoy your stay with us and we hope see you soon!

4 out of 5
Excellent location. Well equipped. Apartment has not been held very well - furniture was worn out and dishes needed washing up before use. Take your own dish tablets, they only provide one even for a longer stay.

Posted by on 20 Feb 2020

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Comment from Hotel Management

23 Feb 2020 by Daniel

Dear guest, thank you for your comment! Regards,

4 out of 5
Nice location, central. Very friendly and accommodating service team. One bedroom was too small.

Posted by on 16 Apr 2017

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Comment from Hotel Management

19 Apr 2017 by Cristina, Dpto de Recepción

Dear customer, thank you for your comment. We're really pleased that your stay with us has been satisfactory and it has fulfilled your expectations . In addition, sorry for the inconvenience caused by the bedroom, we take note to improve our facilities. We hope to see you soon. Kind regards, SmartRentals staff.

4 out of 5

fantastische locatie

erg leuk appartement, prima ligging, maar slechte service. we hebben 2,5 uur op de sleutel moeten wachten, konden niet gaan eten. die mevrouw beloofde dat we het geld van 1 overnachting zouden terug krijgen, maar nooit gezien.

Posted by on 21 Jun 2015

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5 out of 5

Hyvä paikka, erinomainenpalvelu

Hyvä paikka, erinomainen palvelu, siisti, ylitti odotukset.

Posted by on 12 Apr 2015

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Property Features

Smartr Madrid Atocha offers its guests multilingual staff, tour/ticket assistance, and express check-out. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Smartr Madrid Atocha also features a front desk safe and a lift. This 4-star Madrid aparthotel is smoke free.

  • 1 building
  • 15 guestrooms or units
  • 4 levels
  • Built in 1932
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Separate living room
  • Free WiFi
  • Kitchen
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Calanas Station (1.3 km / 0.8 mi)
  • Metro station: Anton Martin Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Smartr Madrid Atocha offers 15 air-conditioned accommodations with coffee/tea makers and a hairdryer. Memory foam beds feature down duvets. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Cable televisions are provided. Housekeeping is provided on request.

  • In-room kitchen
  • Washer
  • Memory foam beds
  • Television
  • Cable channels
  • Fridge (full size)
  • Microwave
  • Stovetop
  • Coffee maker
  • Kitchenware
  • Down blanket
  • Shower
  • Housekeeping (on request)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions. A virtual front desk provides assistance to guests. For more details, please contact the property using the information on the booking confirmation.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions. A virtual front desk provides assistance to guests. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

Safety features at this property include window guards

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes window guards in all accommodation. The property is professionally cleaned. Guests can access their rooms with a mobile device.

  • No front desk
  • Debit cards not accepted
  • Virtual front desk
  • Credit card pre-authorization
  • No rollaway/extra beds available
  • Property registry number - VT2405, VT2406, VT2407, VT1664 - VT1672
  • Property uses a professional cleaning service
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 50 per stay
  • A damage deposit of EUR 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 30 (one-way), (up to 2 years old)
  • Cleaning/housekeeping/linen fee: EUR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Madrid4Rentals Barrio las Letras
  • SmartRentals Atocha Apartment Madrid
  • SmartRentals Atocha Apartment
  • SmartRentals Atocha Madrid
  • SmartRentals Atocha
  • Madrid SmartRentals Atocha Apartment
  • Madrid SmartRentals Atocha Apartment Madrid
  • Madrid SmartRentals Atocha Madrid

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.