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SmartRental Collection Gran Vía Capital

4.0 star property
VIP Access

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Photo gallery for SmartRental Collection Gran Vía Capital

Outdoor pool
View from property
Exterior
Rooftop terrace
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Kitchen
  • Breakfast available

Explore the area

Map
Calle Gran Vía 14, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Puerta del Sol
    ‪7 min walk‬
  • Plaza Mayor
    ‪13 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite Collection

In-room safe, individually decorated, individually furnished

Suite Collection

  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite Collection 1 Bedroom (2 people)

In-room safe, individually decorated, individually furnished

Suite Collection 1 Bedroom (2 people)

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Collection)

Terrace/patio

Suite, 2 Bedrooms (Collection)

  • 58 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

In-room safe, individually decorated, individually furnished

Apartment, 1 Bedroom

  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 2 Bedrooms, 2 Bathrooms

In-room safe, individually decorated, individually furnished

Apartment, 2 Bedrooms, 2 Bathrooms

  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite Smart

Terrace/patio

Suite Smart

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

In-room safe, individually decorated, individually furnished

Apartment, 2 Bedrooms

  • 58 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom

In-room safe, individually decorated, individually furnished

Superior Apartment, 1 Bedroom

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

SmartRental Collection Gran Vía Capital

Hotel with a 24-hour front desk, steps from Gran Via
This smoke-free hotel features an outdoor pool, a restaurant and self parking. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk and tour/ticket assistance. Housekeeping is available on request.
SmartRental Collection Gran Vía Capital offers 60 air-conditioned accommodations with washers/dryers and espresso makers. This individually decorated and furnished accommodation has separate sitting areas. 45-inch flat-screen televisions come with digital channels. Accommodation at this 4-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and hairdryers.

This Madrid hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on request and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of SmartRental Collection Gran Vía Capital's great location. During your stay, you're just a quick walk from Gran Via. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Steps from Gran Via and 7 minutes on foot from Puerta del Sol
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, multilingual staff, and tour/ticket assistance are also featured at SmartRental Collection Gran Vía Capital. Parking is available for a fee.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
La Catorce Restaurante & – This restaurant serves breakfast, brunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Parking on site (EUR 36 per day)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 20 for children
  • A restaurant

Restaurants on site

  • La Catorce Restaurante &

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Griddle
  • Hob
  • Kitchen
  • Microwave
  • Mixer
  • Oven
  • Refrigerator
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 20 for children
  • Airport shuttle fee: EUR 70 per person (one-way)
  • Airport shuttle fee per child: EUR 70 (one-way)
  • Self-parking fee: EUR 36 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM

Property is also known as

SmartRental Collection Gran Vía Capital Hotel
SmartRental Collection Gran Vía Capital Madrid
SmartRental Collection Gran Vía Capital Hotel Madrid

SmartRental Collection Gran Vía Capital Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 529 out of 695 reviews
Rating 8 - Good. 112 out of 695 reviews
Rating 6 - Okay. 32 out of 695 reviews
Rating 4 - Poor. 11 out of 695 reviews
Rating 2 - Terrible. 11 out of 695 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Joseph, Kaneohe

Stayed 1 night in Dec 2024

8/10 Good

Terilynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms and amenities were plentiful as well. Great location.
Stayed 1 night in Dec 2024

8/10 Good

FRANCISCO A

Liked: Cleanliness, staff & service
Check the unit before you unload.
Location is excellent. Room is comfortable. Bathroom needed some fixing of the shower floor, water drained slowly easy to leak out of shower. Foul Smell from the toilet. We arrived so tired and late that we didn't ask for help to change the room or fix the restroom at that time. We learned to check all the unit before we open the luggage and hit the sack.
Stayed 2 nights in Dec 2024

8/10 Good

Doris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service,clean, good location
Stayed 2 nights in Dec 2024

10/10 Excellent

CLAIRE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with lovely staff. Would highly recommend
Stayed 2 nights in Nov 2024

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a beautifull place, located in the middle of everything and still quiet. Downside, restaurant disorganized: the first day I was theresomething happened and the cook left and they had no food. I had to leave and gonto another restaurant. Room service nevwr picked up the phone. Bar service was great. Otherwise, I will definitelly stoy there again and avoid restaurant and room service.
Stayed 6 nights in Nov 2024

10/10 Excellent

PAUL PATRICK, MUNTINLUPA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Close to shops and restaurants.
Stayed 1 night in Sep 2024

10/10 Excellent

yossef

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Glenda B

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended
Stayed 1 night in Nov 2024

8/10 Good

Ewan

Liked: Cleanliness
Stayed 6 nights in Nov 2024

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Antolin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay with helpful , warm staff
Stayed 1 night in Nov 2024

10/10 Excellent

Thu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location... we walked everywhere!
Stayed 4 nights in Nov 2024

10/10 Excellent

Mei Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff are friendly and welcoming. The room service for cleaning is available daily if needed
Stayed 9 nights in Nov 2024

10/10 Excellent

Youssef

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with great location in calle gran via, next to all best restaurants and shops. Friendly and helpful staff. All you need is in the apartment including kitchen full equipped, will definitely visit again
Stayed 3 nights in Nov 2024

10/10 Excellent

angelo

great location service
great experience nice hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were welcoming and polite.
Stayed 2 nights in Nov 2024

8/10 Good

EJ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would highly recommend
Thoroighly enjoyed our 4 night stay. Hotel was clean, staff very friendly. Decent selection at breakfast including cooked menu options. Room was a one bedroom with sofabed and a good size. Only downside was when the sofabed was opened during the night, it was a bit of a squeeze to walk past it to the bathroom. Hotel centrally located with large selection of restaurants and bars nearby. Most attractions also within walkable distance. Would definitely recommend as it was not overly expensive and represented good value for money.
Stayed 4 nights in Oct 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, wonderful rooftop bar and pool with great views. Clean and great team
Stayed 3 nights in Sep 2024

8/10 Good

Dyke, Fort Mill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early (6:30 am); no rooms (should’ve booked 2 nights). Told we were a priority, then it should be ready by 1:00; got the keys at 2:15. Issue with room was not communicated. Lobby is not a comfortable place to wait.
Stayed 1 night in Oct 2024

10/10 Excellent

Ruth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was amazing, conveniently located.
Stayed 4 nights in Oct 2024

10/10 Excellent

Vereno E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff and I like to said thanks to Eduardo,Marta,Javier and Barbara they are amazing people.
Stayed 3 nights in Oct 2024