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Vincci Capitol

4-star property
Gran Via 41, Madrid, Madrid 044 511 21 42
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4.0 out of 5
Very good!
See all 28 ebookers Reviews

"Heady smell of sweat mingled with perfume was in fact a urinal type smell from bathroom. Maybe ventilation issue and damp. Also not very well cleaned. ... " More

By a verified traveller on Thu 12 Oct 2017

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Double Room Single Use (Gran Via View)

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Deluxe Panoramic Gran Vía Room (Single Use)

Bed Count 1 King Bed Maximum Occupancy 1 Max

Standard Double Room (Gran Via View)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Skylight Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room, Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Vincci Capitol's great location. During your stay, you're just a quick walk from Gran Via. Free WiFi in public areas, a restaurant and a bar are available.

  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Gran Via and 7 minutes on foot from Puerta del Sol

Vincci Capitol ratings based on 28 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Vincci Capitol

Everyone (11) Couples (8) Family (2) Friends (5) Other (1)
3 out of 5

Musk used to disguise urine smell

Heady smell of sweat mingled with perfume was in fact a urinal type smell from bathroom. Maybe ventilation issue and damp. Also not very well cleaned. Shame as last time I went there it was fine.

Posted by on 12 Oct 2017

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4 out of 5

perfect location for everything.

Pros: location. size of beds.
Cons: staff very slow to deal with any issues. Not helpful with places to go. no information anywhere in the hotel on any attractions/ places to visit.
perfect location for seeing all madrid has to offer. Drinks in hotel bar very expensive. No information on local areas to visit. hair dryer in room not working. promised to be fixed but not done. Replacement dryer arrived then taken away again. staff not helpful at all.

Posted by , from Birmingham on 24 Aug 2017

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5 out of 5

Centrally located

Pros: Central location
Cons: Parking
In the heart of Madrid, this hotel is within walking distance of near enough everything. The rooms are well soundproofed and in very good condition. The only downside is lack of parking at the hotel and there was a power cut during our stay in which the staff were less than helpful for a resolution. Two negatives aside, I would definitely recommend!

Posted by , from New York on 13 Aug 2016

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4 out of 5

Traveler

Nice hotel with great location, just in the center of Gran via. Highly recommend.

Posted by on 3 Apr 2016

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2 out of 5

Decent but nothing special

Decent room and location but the hotel had no amenities or indeed common areas to offer and staff service was just basic.

Posted by on 16 Mar 2016

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3 out of 5

Good Location

Hotel is in a good location right beside the metro but for a four star hotel there was a lot of faults .Our room had no tea or coffee facilities or downstairs I also found the lights in the room very annoying.we were room only but to add on breakfast was €15 per person with is very expensive in Madrid.Also on site they show a spa but its also at a extra cost.The bar was not open for the 3 days we were there. I would stay here again just for the location but i did not find the staff helpful one of the girls couldn't tell us how to get to the royal palace then another staff member looked up something for us to see if it was open said yes and when we got there it was closed.Also when they ordered a taxi for us to go to the airport there did not inform us that a taxi ordered by the hotel costs more the to hail one which was easily done giving the location.

Posted by on 5 Mar 2016

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4 out of 5

Great location

It was a great location and hotel was nice but unfortunately no English Channels apart from news and music. We were under the impression there was a spa but only massages available in the room which was disappointing. Some of the staff seemed a bit rude at reception but the breakfast and other staff were very helpful.

Posted by on 23 Feb 2016

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4 out of 5

Romantic weekend

I am a regular visitor to Madrid. The class, the culture, the architecture, the people, the food, the wine, the fashion keep drawing me back there. The Vincii capitol is ideally situated in the middle of Gran Via. You can walk to many of the main atractions...Puerto del Sol, Plaza Mayor / old town, Royal Palace, Prado, Retiro Park, Rastro...and of course all the main shops, cafes and restaurants. The staff went above and beyond.....friendly, knowledgeable, polyglots. Our double room (808) was on the small side but had a balcony with a fantastic view. All 4 star amenities were available but the wardrobe was minute. Breakfast was more than adequate but at € 15 was expensive compared to local cafes Hotel was spotless at all time but the stepped entrance from Gran Via was a bit of an eyesore. Given the constant throng of people continuous passing this entrance it has become a popular resting point with people sitting on the steps, smoking, having their lunch, leaving their litter etc all of which bring down the tone slightly. Maybe have a porter / doorman stand outside at regular intervals to avoid people the using the entrance as a base camp / rubbish dump. Metro station Callao is just 50m away but if you are going to the airport you have to change twice with a lot of stairs in-between. Hotel has agreed a fixed price of € 30 with the local taxi company. Worth every cent.

Posted by on 3 Dec 2015

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4 out of 5

Short City Break

Myself and my husband stayed at this hotel .Lovely comfortable room , Pleasant staff and very helpful .Also good location.

Posted by on 18 Sep 2015

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3 out of 5
Preis nicht im Verhältnis! Essen und Service für einen 4 Sterne Hotel hätte ich mehr erwartet. Zimmer war nich top gesaubert.

Posted by on 5 May 2024

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About the Vincci Capitol

Location Gran Via 41, Madrid, Madrid 28013

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Vincci Capitol. This 4-star Madrid hotel is smoke free.

  • 140 guestrooms or units
  • 12 levels
  • Deli
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Parking (limited spaces) , Offsite parking discounted rates available , Offsite parking reservations required

Transport

  • Train station: Madrid Principe Pio Station (1.5 km / 0.9 mi)
  • Metro station: Callao Station (0.1 km / 0.1 mi)

Room Amenities

Vincci Capitol offers 140 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers. This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Luxury bedding
  • Down blanket
  • Bath or shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 8:30 AM to 11:00 AM.

Food & Bar Capitol – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests are provided with healthcare coverage by Quirón Salud during their dates of stay at this property.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

This property uses eco-friendly cleaning products

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation.

  • Annual carbon offsets
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 19 for children
  • Nearby parking fee: EUR 30 per day(194 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Capitol Vincci
  • Vincci Capitol
  • Vincci Capitol Hotel
  • Vincci Capitol Hotel Madrid
  • Vincci Capitol Madrid
  • Vincci Madrid
  • Vincci Capitol Hotel
  • Vincci Capitol Madrid
  • Vincci Capitol Hotel Madrid

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.