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voco Madrid Retiro, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for voco Madrid Retiro, an IHG Hotel

Exterior
Meeting facility
Suite, 1 Single Bed | Premium bedding, in-room safe, desk, laptop workspace
Suite, 1 Single Bed | Premium bedding, in-room safe, desk, laptop workspace
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Parking available

Explore the area

Map
Calle Pez Volador 11, Madrid, Madrid, 28007
  • El Retiro Park
    15 min walk
  • WiZink Center
    18 min walk
  • Calle de Alcalá
    3 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    14 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Single Bed

Suite, 1 Single Bed | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Single Bed

  • 35 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior

Crowne Plaza Madrid - Centre Retiro an IHG Hotel

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (289)
The price is CHF 216
for 1 night
includes taxes & fees
12 Dec - 13 Dec
Crowne Plaza Madrid - Centre Retiro an IHG Hotel

About this property

voco Madrid Retiro, an IHG Hotel

Hotel with 2 restaurants, near El Retiro Park
2 restaurants, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.
Voco Madrid Retiro, an IHG Hotel offers 361 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at voco Madrid Retiro, an IHG Hotel. During your stay, you'll be within walking distance of El Retiro Park. Enjoy features like free WiFi in public areas, plus 2 restaurants and a gym.
  • Free WiFi
  • For dining with garden views, stop by The Garden Restaurant, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 15 minutes by foot from El Retiro Park and a 4-minute drive from Prado Museum
  • Pets welcome for a fee
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly voco Madrid Retiro, an IHG Hotel. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
The Garden Restaurant – Overlooking the garden, this restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

Catalan, English, French, German, Italian, Polish, Portuguese, Slovenian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 26 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 22 for adults and EUR 22 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • The Garden Restaurant

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 11 floors
  • 2 buildings
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 for adults and from EUR 22 for children
  • Self-parking fee: EUR 26 per day
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 40 (subject to availability)
  • Rollaway bed fee: EUR 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Voco
Madrid Retiro
Ayre Hotel Colon
Madrid Centre Retiro

voco Madrid Retiro, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 482 out of 1037 reviews" "
Rating 8 - Good. 431 out of 1037 reviews" "
Rating 6 - Okay. 89 out of 1037 reviews" "
Rating 4 - Poor. 22 out of 1037 reviews" "
Rating 2 - Terrible. 13 out of 1037 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

FEDERICO

Liked: Cleanliness, staff & service, property conditions & facilities
Good level of everything
Stayed 1 night in Jul 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Erfan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, functional and contemporary. The atmosphere was superb and the staff were extremely nice! Definitely would recommend!
Stayed 7 nights in Aug 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

daniel

Stayed 4 nights in Jun 2024

8/10 Good

John

Travelled with family, Travelled with partner
Liked: Amenities
Lovely location, facilities super modern! However, not enough places to plug in chargers, etc. and all plugs turn off when keycard removed and some are switched to lights without being identified!
Stayed 1 night in Jul 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Great conditions
Stayed 1 night in Jun 2024

8/10 Good

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
voco Retiro is a great option to stay. Great location and amenities. My only concern was the A/C that sometimes didn’t function correctly.
Stayed 7 nights in Jun 2024

8/10 Good

Carlos

Stayed 4 nights in May 2024

8/10 Good

ESTEBAN

Liked: Cleanliness, staff & service
Nice hotel, location a bit far from the center. The staff is great, breakfast is very good.
Stayed 3 nights in May 2024

10/10 Excellent

Consuelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sandra at front desk was outstanding and breakfast buffet food and staff were also outstanding!
Stayed 3 nights in May 2024

10/10 Excellent

Shih Chi

Stayed 1 night in May 2024

8/10 Good

Rohan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

This hotel isn’t close to anything but huge apartments buildings.
Stayed 2 nights in May 2024

10/10 Excellent

Teodosio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just that it was in an area of residential buildings that were dirty not of garbage just the building being dirty not updated with new paint
Stayed 3 nights in May 2024

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and good value. Breakfast was included and had plenty of options. Our room had a mini fridge and kettle, which were both useful to us. The toiletries were very nice.
Stayed 3 nights in May 2024

10/10 Excellent

MyLinh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good location.
Stayed 3 nights in May 2024

10/10 Excellent

Jesus Homero

Stayed 1 night in May 2024

10/10 Excellent

Karl

Stayed 2 nights in May 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, accommodating staff, clean quiet room, with good food.
Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family friendly hotel in Madrid.
The hotel staff is amazing starting with freddy at the front desk ready to help and give you directions and advice to stroll around Madrid. The rooms are beautiful and clean everything is very nice . Restaurant crew helpful and polite great breakfast. For a drink or a snack go to the cafeteria great crew too.
Stayed 2 nights in Mar 2024

10/10 Excellent

Josephine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was a very comfortable and convenient hotel. the bed was excellent and we had a wonderful sleep every night. glad they had a gym too. staff very helpful. close to transportation.
Stayed 3 nights in Mar 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with everything.
Stayed 3 nights in Mar 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Recheli

Stayed 2 nights in Jan 2024