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Gateway Madurai

4.0 star property

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Photo gallery for Gateway Madurai

Reception
Premium bedding, memory-foam beds, minibar, in-room safe
Exterior
Outdoor pool
Luxury Suite, 1 King Bed, Garden View | Premium bedding, memory-foam beds, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Parking included
  • Gym
  • 24/7 front desk

Explore the area

Map
Number 40 T P K Road, Madurai, Tamil Nadu, 625004
  • Sri Subramanya Swamy Temple
    ‪4 min drive‬
  • ISKCON Madurai, Sri Sri Radha Mathurapati Temple
    ‪8 min drive‬
  • Meenakshi Amman Temple
    ‪9 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Garden View

Premium bedding, memory-foam beds, minibar, in-room safe

Junior Suite, 1 King Bed, Garden View

  • Sleeps 5
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Garden View

Premium bedding, memory-foam beds, minibar, in-room safe

Premium Room, 1 King Bed, Garden View

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room (Colonial with Private Sit Out)

Room (Colonial with Private Sit Out) | Premium bedding, memory-foam beds, minibar, in-room safe

Room (Colonial with Private Sit Out)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View (Heritage)

Premium bedding, memory-foam beds, minibar, in-room safe

Room, 1 King Bed, Garden View (Heritage)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Garden View

Luxury Suite, 1 King Bed, Garden View | Premium bedding, memory-foam beds, minibar, in-room safe

Luxury Suite, 1 King Bed, Garden View

  • 60 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View (Colonial)

Premium bedding, memory-foam beds, minibar, in-room safe

Room, 1 King Bed, Garden View (Colonial)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds, Garden View (Colonial)

Premium bedding, memory-foam beds, minibar, in-room safe

Room, 2 Single Beds, Garden View (Colonial)

  • 60 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Garden View (Heritage)

Premium bedding, memory-foam beds, minibar, in-room safe

Room, 2 Single Beds, Garden View (Heritage)

  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds, Garden View

Premium bedding, memory-foam beds, minibar, in-room safe

Premium Room, 2 Single Beds, Garden View

  • 40 sq m
  • Sleeps 4
  • 2 Single Beds

Similar properties

Café

Grand Madurai by GRT Hotels

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.8 out of 5, Exceptional, (50)
The price is CHF 84
for 1 room
includes taxes & fees
11 Apr - 12 Apr
Grand Madurai by GRT Hotels

About this property

Gateway Madurai

Luxury hotel with fitness centre and 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
Gateway Madurai offers 50 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Madurai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Gateway Madurai, you'll be close to Meenakshi Amman Temple. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Wired Internet in some public areas for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a playground
  • Just a 4-minute drive from Sri Subramanya Swamy Temple and 9 minutes from Meenakshi Amman Temple
  • Airport shuttle service available for a fee
Gateway Madurai offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and limo/town car service. A library, barbecue grills, and an arcade/games room are also featured at the luxury Gateway Madurai. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Madurai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
GAD – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Heritage Hotels of India.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi; wired internet (INR 1,890 per 24-hour period)

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: INR 670 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • GAD

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Library
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space

Outdoors

  • Barbecue grill
  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Renovations and closures

The property will be renovating from 6 April 2025 to 7 July 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool

Alternative facilities will be available off-site during the renovation.

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Gateway Madurai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: INR 3200
  • New Year's Eve (31 December) Gala Dinner per child: INR 1600 (from 5 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 670 per person
  • Fee for wired Internet in public areas: INR 1890 per 24-hour period (rates may vary)
  • Airport shuttle fee: INR 2250 per vehicle (return)
  • Rollaway bed fee: INR 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Tajness - A Commitment Restrengthened (Taj Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Gateway Hotel Pasumalai
Gateway Hotel Pasumalai Madurai
Gateway Pasumalai
Gateway Pasumalai Madurai
Pasumalai
The Gateway Hotel Pasumalai
Gateway Madurai Hotel
Gateway Madurai Madurai
Gateway Madurai Hotel Madurai
The Gateway Hotel Pasumalai Madurai

Gateway Madurai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 119 out of 203 reviews
Rating 8 - Good. 63 out of 203 reviews
Rating 6 - Okay. 11 out of 203 reviews
Rating 4 - Poor. 9 out of 203 reviews
Rating 2 - Terrible. 1 out of 203 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Anant

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
For the rating and the their charges, the property was way below expectations. Even hotels with no star rating would keep it cleaner. Disappointed
Stayed 1 night in Dec 2024

10/10 Excellent

Muthukumar

Stayed 4 nights in Dec 2024

10/10 Excellent

Geetha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place!
It was an amazing experience all made possible by the kind Accommodations Manager Mr. Ashok N, the GM Mr. Vishal Srivastava and the Executive Chef Mr.Tapan Sahoo. They were very courteous and warm. The room was spacious and well lit. The ambience and surroundings were peaceful and lush green. The guided Nature Walk led by Mr. Muniswamy was educative and interesting. The food was very good. Overall, a truly five star experience in the bustling Madurai City!
Steps leading to the rooms
Room
View of Madurai
View of Madurai
Stayed 2 nights in Oct 2024

10/10 Excellent

Shanthi, Fullerton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ramesh, Germantown

Stayed 1 night in Aug 2024

10/10 Excellent

Bala

Stayed 2 nights in Aug 2024

10/10 Excellent

Pankajam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exemplary
The stay was an excellent experience. The staff were courteous and professional.
Stayed 4 nights in Jul 2024

10/10 Excellent

Himanshu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

radha, massillon

Travelled with partner
Disliked: Cleanliness, staff & service
The property is amazing but they are ruining the “TAJ”name . The first room they gave us had horrible sewer back up smell and musty odor that made me gag and cough all night and next day we requested a change of room and they did change it which is good but it should not come to that . There was “hair “ in the food. The server had such horrible body odors and sweat smell which was over powering the smell of the food they were serving
Stayed 2 nights in Jul 2024

10/10 Excellent

Bhumika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly. They helped with local travel and commute. Property is unique, quiet and serene, one with nature. Pandian, Ram, Sudipto were specifically super helpful. They made us feel like home. Paid attention to every detail and provided excellent recommendation. Food and Breakfast buffet were amazing.
Stayed 3 nights in May 2024

8/10 Good

RAM

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stay with the nature
The over all property was very good. Big sized room. Lovely location, beautiful surroundings. Lots and lots of peacocks offering a wonderful sight as well as lots of photo taking opportunities. However, the bathroom and its fittings were outdated and badly need renovation.
Stayed 1 night in Mar 2024

10/10 Excellent

JEYAPRAKASH

Stayed 1 night in Mar 2024

10/10 Excellent

Arun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Vellamma and all the staff took great care of our comfort while we stayed at the hotel. Thank you all.

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sublime colonial elegance
This is a luxury destination for a colonial era. We were fortunate enough to stay in the main house, which was simply sublime. I would not hesitate to stay here again. We did not want to leave
Stayed 1 night in Feb 2024

8/10 Good

KALPANA, plainview

Stayed 2 nights in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel
We had a great stay here. The location on the hill is wonderful great views to the temples. The staff were extremely welcoming and helpful. Our room was clean and very well supplied. My only critique....need new tips on the snooker que!! Otherwise a great hotel
Stayed 2 nights in Jan 2024

10/10 Excellent

Manoj, Bradford

Stayed 1 night in Jan 2024

10/10 Excellent

Kishore

Excellent stay
Stayed 1 night in Dec 2023

10/10 Excellent

Rani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place of peace away from the noise and dust of Madurai, yet close enough to access everything in town. Great views of the town from the hotel alongside a diversity of birds, trees and natural life. Staff are the best at all levels. We loved all of it.
Stayed 4 nights in Dec 2023

10/10 Excellent

Laxmi

Stayed 1 night in Dec 2023

8/10 Good

Neeraja

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff and the food. The place is serene
Stayed 2 nights in Nov 2023

6/10 Okay

Manimoli

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is very beautiful and peaceful but rooms are not great very spacious room but not clean bathrooms need renovation. I will not recommend this hotel for elderly people who can’t use stairs because lots of claiming My best impression is all the staffs very pleasant and courteous. Especially Mr. Pandian one of the excellent person who helped us lot my special thanks to him. I will give 5 stars to staffs but management needs to take care of this property. Also please make sure when you hire employees they must speak Tamil In Madurai employees don’t know Tamil? 🤔
Stayed 2 nights in Oct 2023

10/10 Excellent

Reshma

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service
Stayed 2 nights in Oct 2023

10/10 Excellent

Shanmugasundaram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay.
Stayed 3 nights in Aug 2023