Luxury hotel with fitness centre and 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
Gateway Madurai offers 50 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.
This Madurai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Gateway Madurai, you'll be close to Meenakshi Amman Temple. Free WiFi in public areas, free self-parking and an outdoor pool are available.
Free WiFi
Free self-parking
Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
Buffet breakfast served daily for a fee
Wired Internet in some public areas for a fee
Take a swim in the outdoor pool
Services include babysitting, dry cleaning/laundry and a concierge
On-site recreation includes a gym and a playground
Just a 4-minute drive from Sri Subramanya Swamy Temple and 9 minutes from Meenakshi Amman Temple
Airport shuttle service available for a fee
Gateway Madurai offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.
Business amenities include a business centre and limo/town car service. A library, barbecue grills, and an arcade/games room are also featured at the luxury Gateway Madurai. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.
This 4-star Madurai hotel is smoke free.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
GAD – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Heritage Hotels of India.
Languages
English, Hindi
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi; wired internet (INR 1,890 per 24-hour period)
Parking and transport
24-hour return airport shuttle on request for a surcharge
Limo/town car service
Free secured, uncovered self parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: INR 670 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli
Restaurants on site
GAD
Things to do
Arcade/game room
Billiards/pool table
Gym
Library
Outdoor pool
Playground
Family friendly
Arcade/game room
Babysitting (surcharge)
Free cot
Laundry facilities
Outdoor pool
Playground
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Turndown service
Business services
Business centre
Conference space
Outdoors
Barbecue grill
Garden
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Braille/raised signage
Stair-free path to entrance
Upper floors accessible by stairs only
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs on site
Room amenities
Bedroom
Blackout drapes
Free cot
Memory foam mattress
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Bathtub or shower
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Slippers
Towels provided
Entertainment
32-inch LCD TV with premium satellite channels
Pay films
Food and drink
Coffee/tea maker
Free bottled water
Limited room service
Minibar
Restaurant dining guides
More
Air conditioning (climate-controlled)
Desk
Free daily newspapers
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; check-in end time: noon
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Renovations and closures
The property will be renovating from 6 April 2025 to 7 July 2025 (completion date subject to change). The following areas are affected:
Swimming pool
Alternative facilities will be available off-site during the renovation.
During renovations, the hotel will make every effort to minimise noise and disturbance.
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Gateway Madurai
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for INR 1000.0 per night.
Free cots (infant beds)!
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
New Year's Eve (31 December) Gala Dinner per adult: INR 3200
New Year's Eve (31 December) Gala Dinner per child: INR 1600 (from 5 to 12 years old)
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately INR 670 per person
Fee for wired Internet in public areas: INR 1890 per 24-hour period (rates may vary)
Airport shuttle fee: INR 2250 per vehicle (return)
Rollaway bed fee: INR 1000.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Tajness - A Commitment Restrengthened (Taj Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
We should mention
Pets and service animals are not allowed on site.
Property is also known as
Gateway Hotel Pasumalai
Gateway Hotel Pasumalai Madurai
Gateway Pasumalai
Gateway Pasumalai Madurai
Pasumalai
The Gateway Hotel Pasumalai
Gateway Madurai Hotel
Gateway Madurai Madurai
Gateway Madurai Hotel Madurai
The Gateway Hotel Pasumalai Madurai
Gateway Madurai Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
It was an amazing experience all made possible by the kind Accommodations Manager Mr. Ashok N, the GM Mr. Vishal Srivastava and the Executive Chef Mr.Tapan Sahoo. They were very courteous and warm. The room was spacious and well lit. The ambience and surroundings were peaceful and lush green. The guided Nature Walk led by Mr. Muniswamy was educative and interesting. The food was very good. Overall, a truly five star experience in the bustling Madurai City!
The property is amazing but they are ruining the “TAJ”name . The first room they gave us had horrible sewer back up smell and musty odor that made me gag and cough all night and next day we requested a change of room and they did change it which is good but it should not come to that . There was “hair “ in the food. The server had such horrible body odors and sweat smell which was over powering the smell of the food they were serving
The staff was super friendly. They helped with local travel and commute. Property is unique, quiet and serene, one with nature. Pandian, Ram, Sudipto were specifically super helpful. They made us feel like home. Paid attention to every detail and provided excellent recommendation. Food and Breakfast buffet were amazing.
Bhumika
Stayed 3 nights in May 2024
8/10 Good
RAM
Business traveller
3 Apr 2024
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stay with the nature
The over all property was very good. Big sized room. Lovely location, beautiful surroundings. Lots and lots of peacocks offering a wonderful sight as well as lots of photo taking opportunities.
However, the bathroom and its fittings were outdated and badly need renovation.
This is a luxury destination for a colonial era. We were fortunate enough to stay in the main house, which was simply sublime. I would not hesitate to stay here again. We did not want to leave
We had a great stay here. The location on the hill is wonderful great views to the temples. The staff were extremely welcoming and helpful. Our room was clean and very well supplied. My only critique....need new tips on the snooker que!! Otherwise a great hotel
Perfect place of peace away from the noise and dust of Madurai, yet close enough to access everything in town. Great views of the town from the hotel alongside a diversity of birds, trees and natural life. Staff are the best at all levels. We loved all of it.
Property is very beautiful and peaceful but rooms are not great very spacious room but not clean bathrooms need renovation.
I will not recommend this hotel for elderly people who can’t use stairs because lots of claiming
My best impression is all the staffs very pleasant and courteous.
Especially Mr. Pandian one of the excellent person who helped us lot my special thanks to him.
I will give 5 stars to staffs but management needs to take care of this property.
Also please make sure when you hire employees they must speak Tamil
In Madurai employees don’t know Tamil? 🤔
Rooms are spacious and clean, hotel surroundings are amazing and services is top ! Always a pleasure to come to this hotel.
Restaurant offer wide range of delicious meals.