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MGM Hôtels & Résidences – Hôtel Alhena

4.0 star property

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Indoor pool, open 10:00 AM to 8:00 PM, pool loungers
Reception
Exclusive Suite | Private kitchen | High chair
Golf
Family Room | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Spa

Explore the area

Map
Flaine forum, Magland, Haute-Savoie, 74300
  • Flaine Ski Resort
    ‪1 min walk‬
  • Aup de Veran Ski Lift
    ‪1 min walk‬
  • Lake Flaine
    ‪10 min drive‬

Room options

View all photos for Superior Room

1 bedroom, in-room safe, soundproofing, iron/ironing board

Superior Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

1 bedroom, in-room safe, soundproofing, iron/ironing board

Family Room

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Deluxe Room

1 bedroom, in-room safe, soundproofing, iron/ironing board

Deluxe Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Saint-Gervais Hotel and Spa

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.6 out of 5, Wonderful, (104)
The price is CHF 268
for 1 room
includes taxes & fees
28 Jun - 29 Jun
Saint-Gervais Hotel and Spa

About this property

MGM Hôtels & Résidences – Hôtel Alhena

Slopeside fun with full-service spa and indoor pool
Ski into MGM Hôtels & Résidences – Hôtel Alhena, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an indoor pool and a full-service spa. Housekeeping is available on request.
MGM Hôtels & Résidences – Hôtel Alhena offers 40 accommodations with laptop-compatible safes and complimentary bathrobes. This Magland hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include a shower, slippers and hairdryers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include ski-in/ski-out access and a sauna.
Spa montagne du Monde has 3 treatment rooms. Services include massages. The spa is open daily.
During your stay at MGM Hôtels & Résidences – Hôtel Alhena, you're just a quick walk from Flaine Ski Resort. Enjoy features like free self-parking, plus a full-service spa and an indoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages at Spa montagne du Monde
  • Amenities include 2 meeting rooms, laundry facilities and a car charging station
  • On-site recreation includes a steam room, a sauna and ski-in/ski-out access
  • Steps from Flaine Ski Resort and Aup de Veran Ski Lift
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Conveniences such as ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. This ski hotel also offers an indoor pool, a children's pool and a sauna. Self parking is free.

This 4-star Magland hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
MGM Hôtels & Résidences – Hôtel Alhena has a restaurant on site.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 24 for adults and EUR 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • Baby bath
  • Baby monitor
  • Changing table
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Business services

  • 2 meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 3 treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • No lift

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

More

  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per accommodation, per stay
  • A tax is imposed by the city: EUR 0.65 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 for adults and from EUR 12 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Alhena
MGM Hôtels & Résidences – Hôtel Alhena Hotel
MGM Hôtels & Résidences – Hôtel Alhena Magland
MGM Hôtels & Résidences – Hôtel Alhena Hotel Magland

MGM Hôtels & Résidences – Hôtel Alhena Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 7 out of 21 reviews
Rating 8 - Good. 11 out of 21 reviews
Rating 6 - Okay. 2 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 1 out of 21 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Clair

Liked: Cleanliness, property conditions & facilities, room comfort

Amazing location!

We have had a fabulous few days here. I’m not sure we could have picked a better location (for the skiing and the town) We had the first few days without our luggage (it was lost en route to Geneva) and whilst it was not the fault of the hotel, this was such a difficult time for us, I feel like they maybe could have been more helpful given our circumstances so have rated the service a lower score.
View from our room (401) directly opposite the gondola
Beautiful pool and spa area
Stayed 4 nights in Mar 2025

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 9 nights in Feb 2025

10/10 Excellent

Alasdair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Incredible location and fantastic spa!
Stayed 4 nights in Feb 2025

10/10 Excellent

Robbie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel for ski in ski out, ski and boot room excellent as well as the bar and spa. Rooms nice and modern
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for 4 nights. All was good. They need to provide with more toilet tissue rolls. They could have also provided with body lotion in the bathroom. Also breakfast buffet had very little options for the price.
Stayed 4 nights in Feb 2025

8/10 Good

jonathan

Great
Stayed 4 nights in Jan 2025

10/10 Excellent

Pim

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location at the ski piste with excellent wellness facilities. Its in a great state after ramping up since opening! We definitely coming back!
Stayed 2 nights in Jan 2025

8/10 Good

Henry

Liked: Cleanliness, staff & service
New this season and in excellent location. Potential to be great next season, as appeared not to have completed its snagging/buld. Double family room we had was great size and with touch ups, would b very nice (grout work, skirts, paint etc). Could do with a mini fridge. Would go back assuming finished off correctly. Pool was great for children too.
Stayed 4 nights in Mar 2024

8/10 Good

Patience

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ski in ski out in Flaine

Excellent hotel in the heart of Flaine Forum. In good snow conditions it wood be ski in ski out but at the end of season just a couple of steps to the slope. Good suite with two bedrooms for families.
Stayed 4 nights in Mar 2024

8/10 Good

Peter

Stayed 7 nights in Mar 2024

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location, big rooms, wonderful spa nice ski lockers, perfect for ski in-out. Downside: this property functions more like an aparthotel, do not come here expecting 5* hotel service as there is none (no minibar, no room service..)
Stayed 4 nights in Feb 2024

2/10 Terrible

andrew

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Refund Policy

.
Stayed 2 nights in Feb 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal Location

The hotel was new in Dec 2023 so all very fresh and new, couldn't be in a better location to the slopes and restaurants of Flaine. Lacking some finishing touches that hopefully will evolve over the next few months. Lack of hooks in ensuite for to hang damp towels or swimwear to dry or bathrobes to hang. Floor of changing room at swimming pool was always wet therefore the cloth slippers provided always got soaked. Some outdoor cladding not finished on the external of windows and outdoor parts of the building. Room service wasn't great, inconsistent from day to day. Bin wasn't always emptied, coffee pods, water bottles, toilet paper wasn't always replenished, had to speak with maid in corridor to get replenished fully. All in all it was generally a good experience and would defiantly return due to location and hopefully the other issues will be resolved through time and serive would be a bit sharper.
Stayed 5 nights in Jan 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024

10/10 Excellent

Mandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Our first time in Flaine, we usually stay at the MGM Alexane in Samoëns so we are familiar with this hotel group. Did not disappoint excellent facilities, ski to door, close to lifts, we had a family room which was huge and had a great view. Bauhaus restaurant very good attached to hotel. Could do with a mini fridge in rooms there was a space for this so they may be installing them as the hotel is new this season. Great location for restaurant in the village.
Stayed 7 nights in Jan 2024

6/10 Okay

Michel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Dommage !

Un belle endroit, cependant on ne s'attends pas à se faire voler son matériel de ski dans un hôtel 4 étoiles. Une première.
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Meilleur emplacement de la station

Vue incroyable depuis la chambre. Literie très confortable, chambre très agréable malgré un problème de propreté à notre arrivée. Le spa top, la piscine (sauna et hammam) très appréciable en fin de journée. L’hôtel est situé au milieu du domaine skiable donc arriver et repartir ski aux pieds c’est top. Petit déjeuner très cher pour le choix proposé…
Stayed 3 nights in Jan 2025

10/10 Excellent

marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Belle établissement idéalement situé Je recommande
Stayed 2 nights in Jan 2025

6/10 Okay

Kristian

Business traveller
Liked: Staff & service, room comfort

Ikke færdigt hotel / lejligheder

Kæmpe stor penthouse lejlighed havde vi lejet, det var stort og sengene var gode - herunder mørklægnings gardinerne. Hvilket var luksuriøst. Men det var meget nyt, fremstod meget upersonligt i alle aspekter, både lejlighed og hotellet. Hotellet var åbnet kort inden vores ankomst, og det var tydeligt at se at haandværkerne har haft travlt. Byggesjusk og daarlige løsninger mange steder. Rengøringen var doven, og kom altid først klokken 16-17 stykker, når vi var vendt hjem efter en dag med udflugter. Uholdbart. Ville jeg bor der igen, tjaaa. Tror tiden kan afhjælpe mange af de ting jeg nævner ovenfor. Flaine er en skiby, så kommer i hvert i fald retur til byen.
Stayed 7 nights in Mar 2024