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Oneiro Suites

2.5 star property

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Photo gallery for Oneiro Suites

Beach
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Beach
Outdoor pool, pool loungers, lifeguards on site

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
Calle Huachinango , Mza 02 Lote 05, Mahahual, QROO, 77976
  • Mahahual Beach
    ‪3 min walk‬
  • Mahahual Lighthouse
    ‪14 min walk‬
  • Costa Maya Port
    ‪4 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Double Beds, Non Smoking, Partial Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room, 2 Double Beds, Non Smoking, Partial Ocean View

  • 28 sq m
  • Partial ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Pool View

Standard Room, 1 King Bed, Non Smoking, Pool View | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Pool View

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Queen Beds, Non Smoking, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Superior Double Room, 2 Queen Beds, Non Smoking, Ocean View

  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking, Courtyard View

Standard Double Room, 2 Queen Beds, Non Smoking, Courtyard View | Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room, 2 Queen Beds, Non Smoking, Courtyard View

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room, 2 Queen Beds, Non Smoking, Valley View

Deluxe Double Room, 2 Queen Beds, Non Smoking, Valley View | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room, 2 Queen Beds, Non Smoking, Valley View

  • 28 sq m
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Twin Room, 2 Single Beds, Non Smoking, Pool View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room, 2 Single Beds, Non Smoking, Pool View

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Single Room, 1 King Bed, Non Smoking, Ocean View

Family Single Room, 1 King Bed, Non Smoking, Ocean View | Premium bedding, in-room safe, desk, laptop workspace

Family Single Room, 1 King Bed, Non Smoking, Ocean View

  • 24 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

Oneiro Suites

Hotel with free parking, a short walk to Mahahual Beach
This smoke-free hotel features an outdoor pool, Access to hot tub and express check-in. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out and a garden are on-site. Change of towels is available on request
Oneiro Suites offers 25 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 53-inch Smart televisions come with digital channels and Netflix.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). In-room massages, hairdryers and change of towels can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Oneiro Suites, you're just a quick walk from Mahahual Beach. Free WiFi in public areas, free self-parking and an outdoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a lifeguard on-site
  • Just a 3-minute walk from Mahahual Beach and a 4-minute drive from Costa Maya Port
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Oneiro Suites offers its guests an outdoor pool and Access to hot tub. WiFi is free in public spaces. Oneiro Suites also features a garden, express check-in, and express check-out. Self parking is free.

This Mahahual hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool
  • Spa tub

Family friendly

  • Fenced pool
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Grab bar in shower (81 centimetre high)
  • Handrails in stairways (81 centimetre high)
  • Lift (81 centimetre wide door)
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 53-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: MXN 300 per pet (varies based on length of stay), plus a one-time cleaning fee of MXN 500 and a deposit of MXN 500 per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 400.0 per day.
  • Cots (infant beds) are available for MXN 350.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 500 per night
  • Pet fee: MXN 300 per pet (varies based on length of stay) plus a one-off MXN500 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: MXN 350.0 per day
  • Rollaway bed fee: MXN 400.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Oneiros Hotel
Oneiro Suites Hotel
Oneiro Suites Mahahual
Oneiro Suites Hotel Mahahual

Oneiro Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 14 out of 25 reviews
Rating 8 - Good. 5 out of 25 reviews
Rating 6 - Okay. 3 out of 25 reviews
Rating 4 - Poor. 1 out of 25 reviews
Rating 2 - Terrible. 2 out of 25 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De alguna manera las fotos hacían creer que la habitación era un poco más amplia, sin embargo no es como que cause inconvenientes. Ambos chicos en recepción siempre fueron atentos, amables y accesibles. Súper cerca del famoso faro, de las combis de Chetumal-Mahaual y de la zona donde están los restaurantes, bares y souvenires. Solo como tip: Dejan todo para tu café o té… pero no cucharitas ): haha
Stayed 2 nights in Jun 2024

10/10 Excellent

Edith Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Customer Service
Stayed 2 nights in May 2024

10/10 Excellent

Veronica

Stayed 1 night in Aug 2024

4/10 Poor

Quentin

Disliked: Property conditions & facilities, room comfort
Mi habitación era muy pequeña, no se podía cerrar la puerta del baño y no había agua caliente!!! El personal es muy cortés y hacen con lo que tienen!!! Felicidades a ellos pero el hotel para ser nuevo está en muy mala condiciones!
Stayed 2 nights in Oct 2024

10/10 Excellent

Gerardo Lemus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar bueno… pero han descuidado la limpieza y un poco el aspecto de los accesorios de baño…
Stayed 3 nights in Oct 2024

8/10 Good

Quentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Jorge Alberto Rosales

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato del personal es excelente, el restaurante tiene una carta muy buena y los precios son accesibles y las instalaciones del hotel son buenas
Stayed 4 nights in Sep 2024

6/10 Okay

Diana Paola

Travelled with group
No tienen AC en el restaurante El elevador en malas condiciones internet no funciona bien La regadera de la piscina no funciona La piscina tiene moho y está sucia La comida no tiene sabor El personal MUY amable es lo que salva en general una estadía
Stayed 1 night in Sep 2024

10/10 Excellent

Daniela

Stayed 2 nights in Aug 2024

6/10 Okay

jose natalio

Stayed 2 nights in Aug 2024

8/10 Good

Mireya Guadalupe

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cerca del malecón
Stayed 3 nights in Aug 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio
Buen servicio, desayuno rico, solo tuvimos un contratiempo con la puerta de la habitación, pero en general todo bien
Stayed 1 night in Jul 2024

6/10 Okay

Magdalena

Stayed 1 night in Jun 2024

8/10 Good

Klar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación
Es un edificio nuevo, aun en proceso de mejora, centrico y cerca del mar.
Stayed 3 nights in Mar 2024