Village Hotel Maidstone

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Village Hotel Maidstone

Indoor pool, pool loungers
Business centre
Exterior
Twin Room, 2 Single Beds | Desk, laptop workspace, blackout curtains, iron/ironing board
Bar (on property)

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Gym
    Gym
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service

Explore the area

Map
Castle View, Forstal Road, Sandling, Maidstone, England, ME14 3AQ
  • Cobtree Manor Park
    1 min walk
  • Kent Life
    4 min walk
  • Gallagher Stadium
    3 min drive
  • London (LGW-Gatwick)
    48 min drive

Room options

Twin Room, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

Club Room (FREE GYM & POOL ACCESS)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Family Room (1 Double & 2 Rollaway Beds)

  • 23 sq m
  • Sleeps 4
  • 1 Double Bed

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About this property

Village Hotel Maidstone

Suburban hotel with fitness centre and sauna
Along with an indoor pool, this hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site. Housekeeping is available on request.
Village Hotel Maidstone offers 134 accommodations with a hairdryer and an iron/ironing board. 49-inch flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Maidstone hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Village Hotel Maidstone. During your stay, you're just a quick walk from Cobtree Manor Park. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at Village Pub & Grill
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a business centre, 9 meeting rooms and conference space
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute walk from Kent Life and a 5-minute drive from Mote Park
As a guest of Village Hotel Maidstone, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre, 9 meeting rooms, and coworking spaces are available. Event space at this hotel measures 3358 square feet (312 square metres) and includes conference space. The eco-certified Village Hotel Maidstone also features express check-in, room service (during limited hours), and express check-out. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Maidstone hotel.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Village Pub & Grill – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Starbucks – This coffee shop specialises in British cuisine and only serves light fare. Reservations are required. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12.50 for adults and GBP 12.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Starbucks
  • Village Pub & Grill

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 3,358 square feet of conference space
  • 9 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 12.50 for adults and from GBP 12.50 for children
  • Self-parking fee: GBP 5.00 per night
  • A late check-out fee will be charged
  • Facilities fee: GBP 5.00 per accommodation, per night and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Children may access the hotel pool during limited hours.
Children are allowed in the pool during certain hours and these are subject to change.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Maidstone Urban Village
Maidstone Village
Urban Maidstone
Urban Village Maidstone
Urban Village Resort Maidstone
Village Maidstone
Village Resort Maidstone
Village Urban Maidstone
Village Urban Resort Maidstone
Village Hotel And Leisure Club Maidstone
Village Hotel Leisure Maidstone
Village Urban Resort Maidstone Kent
Village Hotel Maidstone
Village Hotel Maidstone Kent
Village Hotel Maidstone Hotel
Village Hotel Maidstone Maidstone
Village Hotel Maidstone Hotel Maidstone

Village Hotel Maidstone Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 387 out of 1009 reviews" "
Rating 8 - Good. 334 out of 1009 reviews" "
Rating 6 - Okay. 143 out of 1009 reviews" "
Rating 4 - Poor. 85 out of 1009 reviews" "
Rating 2 - Terrible. 60 out of 1009 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Theresa

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Waited over 8 minutes to be served at bar to order food. The bartender said she needed to get change for the till and did not come back until after another person saw me waiting and did my order. Ran out of the food I wanted ( mixed grills) then 30 minutes to get salmon and powdered potatoes and then to eat it with kids playing football in the bar. So noisy and although kids about a woman swearing and messing about boxing! A terrible evening experience and no staff member to put this in order. A health and safety issue.
Stayed 1 night in Aug 2024

10/10 Excellent

Toby

Stayed 1 night in Aug 2024

4/10 Poor

Gerald lol

Business traveller
Stayed 1 night in Aug 2024

10/10 Excellent

paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Unfortunate night
Arrived at the hotel at 3:30pm and set up in the bar area to finish work with a colleague. The bar was being used by members of the traveling community and by 5pm it was rather rowdy and time for us to leave. This is where the fun started, kids running up and down corridors screaming, a young child left in the room alone crying for his mum until midnight. Then someone thought it would be fun to go into the ceiling void and pull wires out of the fire alarm system. This resulted in 2 fire engines and 3 police vehicles to attend to deal with the issues and a long spell outside waiting for it to be sorted. I wouldn't use this hotel again.
Stayed 1 night in Aug 2024

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Peter

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived to see all of the disabled car park spaces occupied (and there is a lot) but no disabled badges on show. Self checkouts don’t work for supermarkets, they certainly have no place in a cheap hotel. Very un-user friendly. The room was hot and noisy with the windows closed. We had no option due to the noise from all the machinery down below, outside. The room overlooked bins, shipping containers, and ironically noisy air conditioning fans - but no air conditioning in the room. The kitchen extractor fans added to the noise. Throughout the night and the early hours, drunken guests and families running around corridors, slamming doors, shouting and talking kept us awake. Bedroom looked grotty. The bathroom is painted brown, which doesn’t help when you shave. Beds were very comfortable though with comfy pillows, but the child bed is a mattress on the floor. We found an unused tampon under our bed. Weekend breakfast not available before 0730, so a little disappointing for those travelling for early ferries or shuttle.
Stayed 1 night in Aug 2024

10/10 Excellent

Grace

Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such lovely staff. We wish we could remember all their names. The Polish lady, Aneta goes above and beyond. We love her. Amazing swimming pool xxx
Stayed 7 nights in Jun 2024

2/10 Terrible

Arnie

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Carol

Travelled with family
Our bed wasn’t made up and when I queried it they said it was because it’s hot, they didn’t offer to come and make it up The room was in need of a good clean and paint
Stayed 1 night in Aug 2024

8/10 Good

Meyuu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wayyy too hot they need to out ac it felt like sitting in a sauna overnight people were sleeping with their doors open.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed her 4 times now really good vipe on the bar/restaurant
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Too hot to handle
The hotel is located on a busy road and the noise from lorries, cars and bikes is loud. Had to have the windows open as very hot in room and only a couple of poor fans to try and keep cool. As a result virtually no sleep and an uncomfortable night. Good points are the gym, pool, sauna and steam room are excellent and the breakfast was very well stocked and tasty.
Stayed 1 night in Aug 2024

6/10 Okay

Mark

Business traveller
Disliked: Room comfort
Food in the pub wasn’t great. Room was too hot and the fans didn’t work properly. Bed wasn’t made.
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
HOTTTT
Room was lovely, but absolutely needs air con, nobody slept as it was far far too warm, room service very average.
Stayed 1 night in Aug 2024

8/10 Good

Rob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

John

Business traveller
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Kingsley

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Craig

Stayed 1 night in Jul 2024

8/10 Good

Rachel

Stayed 1 night in Jul 2024