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Mercure Maitland Monte Pio

3.5 star property

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Photo gallery for Mercure Maitland Monte Pio

Interior entrance
Bar (on property)
Executive Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished
Reception
Interior

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • Hot tub
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Cnr New England Highway & Dwyer St, Maitland, NSW, 2320
  • Winter Art Bazaar
    ‪3 min drive‬
  • Maitland Regional Art Gallery
    ‪4 min drive‬
  • Walka Water Works
    ‪5 min drive‬
  • Maitland, NSW (MTL)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Minibar, in-room safe, individually decorated, individually furnished

Standard Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Minibar, in-room safe, individually decorated, individually furnished

Standard Room, Multiple Beds

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Executive Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Mercure Maitland Monte Pio

Hotel in Maitland with fitness centre and sauna
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a conference centre are on-site. Housekeeping is available on request.
Mercure Maitland Monte Pio offers 47 accommodations with iPod docking stations and minibars. This individually decorated and furnished accommodation has separate sitting areas. 20-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Maitland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Mercure Maitland Monte Pio. During your stay, you'll be within walking distance of Winter Art Bazaar. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at The Pines
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from Winter Art Bazaar and a few minutes from Maitland Showground
As a guest of Mercure Maitland Monte Pio, you'll find an outdoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. The business-friendly Mercure Maitland Monte Pio also features tour/ticket assistance, a garden, and coffee/tea in common area. Self parking is free.

This 3.5-star Maitland hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 9 AM.
The Pines – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 9 AM for a fee: AUD 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Pines

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room
  • Tennis lessons

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Cots (infant beds) are available for AUD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately AUD 15.00 per person
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mercure Maitland Monte Pio Hotel
Mercure Monte Pio Hotel
Mercure Maitland Monte Pio
Mercure Monte Pio
Mercure Maitland Monte Pio Hotel
Mercure Maitland Monte Pio Maitland
Mercure Maitland Monte Pio Hotel Maitland

Mercure Maitland Monte Pio Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 73 out of 247 reviews
Rating 8 - Good. 91 out of 247 reviews
Rating 6 - Okay. 52 out of 247 reviews
Rating 4 - Poor. 23 out of 247 reviews
Rating 2 - Terrible. 8 out of 247 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Elham

Stayed 2 nights in Oct 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Value for money, definitely.
Stayed 1 night in Oct 2024

8/10 Good

Deborah

Very quite and spacious Comfortable bed Friendly and helpful staff
Stayed 1 night in Oct 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
The accommodation was very comfortable and the staff were helpful and courteous. The hotel is also in good order and I love the old worldly feel. What I didn’t like was lack of staff particularly at breakfast. Also the continental breakfast was just cereal, tinned fruit and three choices of bread. No fruit bread. I also had to ask for skim milk. When I did ask though the staff were very obliging. Also mushrooms couldn’t be ordered on toast. The garden also needs attention. A lot of this are just small things but if these were fixed they’d get a 5 but only a 3.5 today.
Stayed 3 nights in Sep 2024

2/10 Terrible

Emily

Stayed 1 night in Sep 2024

8/10 Good

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great old charm and character
Stayed 2 nights in Jul 2024

6/10 Okay

Scott

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t close the door to the bathroom. Half the TV channels didn’t work. Had to turn the air con up to 26 degrees before it started warming up. Very dusty side tables.
Stayed 2 nights in Jun 2024

6/10 Okay

Stephanie

Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful finish in the dayco
Stayed 1 night in Jun 2024

4/10 Poor

Peter

Stayed 1 night in May 2024

10/10 Excellent

Jane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historical building
Stayed 3 nights in Apr 2024

6/10 Okay

Tracey

Business traveller
Liked: Cleanliness, staff & service
Spooky
Bit of a spooky place to stay. Restaurant closed the day I was there which was the only reason I booked here. Bed old. Traffic noisy. Not somewhere I’d stay again.
Stayed 1 night in Apr 2024

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional staff, clean and tired rooms, nice and quiet, great location.
Stayed 7 nights in Mar 2024

8/10 Good

John

Stayed 1 night in Mar 2024

8/10 Good

Sandi

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Greg

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The room was easy to find,clean and tidy , excellent bathroom with rain shower. The only thing wrong with the room was the tv the reception on the tv was very terrible.
Stayed 1 night in Feb 2024

8/10 Good

DON

Liked: Staff & service
Disliked: Cleanliness
Beautiful building but cleanliness is as an issue
Stayed 1 night in Feb 2024

8/10 Good

Donovan

Liked: Cleanliness, staff & service
The history of the grounds and building is amazing and to look at it as a school or children’s home it was an amazing building. As a motel it is dated but the bathrooms are amazing and the staff friendly. I enjoyed my one night stay
Stayed 1 night in Feb 2024

8/10 Good

Tracy

Quaint Motel
Pleasantly surprised, very quaint motel and our king room was spacious
Stayed 3 nights in Jan 2024

6/10 Okay

Kylie

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Vijaya, Ryde

Stayed 2 nights in Jan 2024

10/10 Excellent

Genevieve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was so unique with loads of history attached. We were sorry we didn't get to spend more time.
Stayed 1 night in Jan 2024

2/10 Terrible

jason

Disliked: Staff & service
Double charge for room with abhorrent customer service
Stayed 1 night in Jan 2024

8/10 Good

DAVE ANTHONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Dec 2023