Al Kiswah Tower 5 Hotel

3.0 star property

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Photo gallery for Al Kiswah Tower 5 Hotel

Front of property
Family Room | Free WiFi, bed sheets
Reception
Front of property
Aerial view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Al Tayseer District, Makkah, 21955, Makkah, Makkah Province, 21955
  • Great Mosque of Makkah
    ‪20 min walk‬
  • Alkhalil Courtyard
    ‪1 min drive‬
  • Souk Al-Khalil
    ‪1 min drive‬

Room options

Family Room

  • 1.8 sq m
  • Sleeps 5
  • 5 Single Beds

Standard Triple Room

  • 1.8 sq m
  • Sleeps 3
  • 3 Single Beds

Triple Room side Haram view

  • Sleeps 3
  • 3 Single Beds

Standard Quad side Haram view

  • Sleeps 4
  • 4 Single Beds

Standard Quadruple Room

  • 1.8 sq m
  • Sleeps 4
  • 4 Single Beds

Family room Side Haram view

  • Sleeps 5
  • 5 Single Beds

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About this property

Al Kiswah Tower 5 Hotel

Hotel with a 24-hour front desk, near Great Mosque of Makkah
A 24-hour front desk, gift shops/newsstands and a hair salon are available at this hotel. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Al Kiswah Tower 5 Hotel offers 1252 accommodations with complimentary bottles of water. 43-inch Smart televisions come with satellite channels.

Bathrooms include a shower. This Makkah hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

During your stay at Al Kiswah Tower 5 Hotel, you're just a quick walk from 60th Street. Enjoy features like free WiFi in public areas.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Amenities include a gift shop and multilingual staff
  • Just a 1-minute drive from Great Mosque of Makkah and a few minutes from Abraj Al-Bait Towers
Al Kiswah Tower 5 Hotel offers its guests multilingual staff, gift shops/newsstands, and a hair salon. WiFi is free in public spaces.

Smoking is allowed in designated areas at this 3-star Makkah hotel.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10007548

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Kiswah Tower 2 Hotel
Al Kiswah Tower 5 Hotel Hotel
Al Kiswah Tower 5 Hotel Makkah
Al Kiswah Tower 5 Hotel Hotel Makkah

Al Kiswah Tower 5 Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 42 out of 80 reviews
Rating 8 - Good. 24 out of 80 reviews
Rating 6 - Okay. 5 out of 80 reviews
Rating 4 - Poor. 4 out of 80 reviews
Rating 2 - Terrible. 5 out of 80 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pleasant stay.
The stay was brilliant. Seamless check in at 7am no issues and no extra charges. Check out too was good after 2pm. Location is good but due to the construction in Makkah it's difficult to walk to the Masjid. Even from the shuttle drop off it's a considerable walk so we ended up using taxis which there isn't a shortage of outside the hotel. Plenty of amenities in the hotel complex. Shops selling everything from essentials to gifts.
Stayed 3 nights in Feb 2025

8/10 Good

Ashfaqur

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad
Stayed 9 nights in Feb 2025

8/10 Good

JAVED, Dix Hills

Stayed 2 nights in Feb 2025

10/10 Excellent

Abdiaziz

Stayed 8 nights in Jan 2025

10/10 Excellent

Abdulwahab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Qamar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very reasonable and we had all what we needed. It was good experience overall
Stayed 3 nights in Feb 2025

10/10 Excellent

SHAHBAZ AHMAD

Travelled with family
Quality stay
It was amazing 4 star services in little price, A little bit far from Haram but there is always shuttle service 24/7.
Stayed 2 nights in Feb 2025

8/10 Good

Khurram

Liked: Staff & service
Yes
Stayed 3 nights in Feb 2025

2/10 Terrible

Madiha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel we had ever been to. Lowest quality cleanliness and room maintenance. The room we stayed in had not been updated past 20 years at least. Ripped out bed skirts, worn out bed sheets. You could feel the mattress springs on your body. Poor maintenance all around the room. Exhaust fan wasn’t working. Water from standing shower cage would come back to dry sink area instead of going into the drain. Over all it was nightmarish stay for 3 nights. I would never recommend this hotel to anyone
Stayed 3 nights in Feb 2025

8/10 Good

Sana Ullah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Maqbool

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

FARAJ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Afsar Hussin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and neat
Stayed 2 nights in Feb 2025

10/10 Excellent

Atique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Waqas

Stayed 4 nights in Feb 2025

10/10 Excellent

Waqas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Lamine

Liked: Cleanliness, staff & service, property conditions & facilities
I booked this hotel for my family all good and also the staff was very communicative and offer early check in at 9h00 am thank for your service and i recommend
Stayed 8 nights in Feb 2025

10/10 Excellent

salma

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 8 days.. Stuff was very friendly and helpful. Location was also closed 15 minutes walking distance to haram. 10 star for the service ❤️❤️❤️❤️
Stayed 8 nights in Feb 2025

2/10 Terrible

Samir

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely rude and not helpful, was in reception area waiting 2 staff finishes their conversations and let me wait and ignored me that I exist. I was fuming, unbelievable, then later on i told him do u speak English, he replied yes after i finished my complaint about the water boiler is not working, he told me only arabic, i was waiting for new water boiler for 2 days, then i just took off left the hotel and went to Mecca tower hotel where i felt respected . Never going to recommend that hotel even for free.( I spoke about the water boiler to hotel receptionist, he replied, yes i will change it, later on I comback,but nothing was fixed, i called the receptionist , she said ABSHiR, it means don't worry, again nothing happened. Unbelievable)
Stayed 3 nights in Feb 2025

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service
Value for money.
Stayed 1 night in Jan 2025

10/10 Excellent

Aj

Stayed 2 nights in Jan 2025

10/10 Excellent

Md Fazly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel to stay
Stayed 8 nights in Feb 2025

10/10 Excellent

Md Fazly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel to stay.
Stayed 1 night in Feb 2025

8/10 Good

Nazman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Mohammed

Liked: Cleanliness
Considering I'm visiting in low season, I found the room to be fairly decent. The only concern I have is that there was no hot water in the bathroom. The front desk staff seems to be working at full capacity. I wonder how much worse it will be in Hajj.
Stayed 1 night in Jan 2025