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Swiss-Garden Hotel Melaka

4.5 star property

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Photo gallery for Swiss-Garden Hotel Melaka

Aerial view
Front of property
Indoor pool, outdoor pool
Minibar, in-room safe, desk, laptop workspace
View from property

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Pool
  • Gym
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
T2-4 The Shore @ Melaka River, Jalan Persisiran Bunga Raya, Malacca City, Malacca, 75300
  • AEON Bandaraya Melaka Shopping Centre
    ‪11 min walk‬
  • The Shore Oceanarium
    ‪16 min walk‬
  • Jonker Street Night Market
    ‪19 min walk‬
  • Malacca Intl. Airport (MKZ)
    ‪9 min drive‬

Room options

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, laptop workspace

Executive Suite

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Premier Room, 1 King Bed

  • 33.1 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Plus

Minibar, in-room safe, desk, laptop workspace

Deluxe Plus

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms | Minibar, in-room safe, desk, laptop workspace

Family Suite, 3 Bedrooms

  • 95 sq m
  • River view
  • Sleeps 5
  • 1 King Bed and 3 Single Beds

View all photos for Deluxe Twin

Deluxe Twin | Minibar, in-room safe, desk, laptop workspace

Deluxe Twin

  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior

Hatten Hotel Melaka

  • Pool
  • Spa
  • Kids pool
  • Free WiFi
4.0 out of 5, Very good, (1004)
The price is CHF 57
for 1 room
includes taxes & fees
6 Mar - 7 Mar
Hatten Hotel Melaka

About this property

Swiss-Garden Hotel Melaka

Luxury hotel connected to a shopping centre in Malacca City with free parking
This hotel features an indoor pool, an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a conference centre and a coffee shop/cafe are on-site.
Swiss-Garden Hotel Melaka offers 306 air-conditioned accommodations with minibars and a safe. 40-inch LCD televisions come with satellite channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Malacca City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
With your stay at Swiss-Garden Hotel Melaka, you'll be connected to a shopping centre and within walking distance of Jonker Street Night Market. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 4-minute drive from Jonker Street Night Market and a few minutes from Malacca River
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Swiss-Garden Hotel Melaka offers its guests a kids' pool, an indoor pool, an outdoor pool, and a fitness centre. Event space at this hotel measures 10656 square feet (990 square metres) and includes a conference centre. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Swiss-Garden Hotel Melaka. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Malacca City hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to noon.
The Garden Terrace – On-site restaurant.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MYR 46.40 for adults and MYR 29 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Garden Terrace

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Outdoor pool
  • Shopping centre

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 9 meeting rooms
  • Conference centre (10,656 square foot of space)

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 46.40 for adults and from MYR 29 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM

Property is also known as

Swiss-Garden Hotel Malacca
Swiss-Garden Hotel Melaka Malacca
Swiss-Garden Malacca
Swiss-Garden Melaka Malacca
Swiss-Garden Melaka
Swiss Garden Hotel Malacca
Swiss Melaka Malacca City
Swiss-Garden Hotel Melaka Hotel
Swiss-Garden Hotel Melaka Malacca City
Swiss-Garden Hotel Melaka Hotel Malacca City

Swiss-Garden Hotel Melaka Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 177 out of 673 reviews
Rating 8 - Good. 263 out of 673 reviews
Rating 6 - Okay. 132 out of 673 reviews
Rating 4 - Poor. 62 out of 673 reviews
Rating 2 - Terrible. 39 out of 673 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

KAORU

Stayed 1 night in Nov 2024

8/10 Good

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 5 nights in Nov 2024

8/10 Good

NICK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Dave

Liked: Cleanliness, property conditions & facilities, room comfort
It is a nice hotel but the service is not I can have it I just want a small favor tell them to iron my cloth they did ask just tell me don’t have the service
Stayed 2 nights in Oct 2024

10/10 Excellent

Grace

Stayed 1 night in Oct 2024

8/10 Good

YeeVonne, Melaka Tengah

Business traveller, Travelled with partner
Liked: Cleanliness
None
Stayed 1 night in Sep 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

CHONG HOE

Stayed 2 nights in Sep 2024

8/10 Good

M M TAUHIDUR

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel next to the Canal, and walkable to the restaurants and attractions nearby.
Stayed 1 night in Jul 2024

10/10 Excellent

kim foo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
have stayed here many times and each time it doesn't disappoint. a good spread for breakfast also. will stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Ran, singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Convenient location.
Stayed 1 night in Jun 2024

10/10 Excellent

Tissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oversell good experience
Very good hotel. Very Helpful staff, especially Iman. Others are nice too. Breakfast selection can be Improved.
Stayed 1 night in Jun 2024

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, room comfort
Average
Staff very friendly and especially the security staff were very nice and welcoming. The rooms need revamping. They are tired, door jamming, light switches not working, mould in bathroom. No seats out on balcony. Lack of PowerPoints to plug things in. Decent location. No description of what the hotel ammenities are.
Stayed 2 nights in Jun 2024

10/10 Excellent

meg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised
Everything you’d expect expect from a 4 star hotel! Only thing is the sauna & gym were shared by Swiss garden residences so on weekends it can get quite busy. Some of the equipment in the gym could be better but then again you don’t melaka to spend time in the gym 😂
Stayed 3 nights in May 2024

10/10 Excellent

Yee Mun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
The hotel's location is outstanding, being just a short walk from the riverfront. The room is spacious and clean, and parking is convenient and secure. The breakfast buffet is excellent, offering a generous selection of options.
Stayed 1 night in May 2024

8/10 Good

Hong Siew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice 4-star hotel in a quiet location
Nice and clean hotel. Overall well maintained. Only issue was the choked floor trap in the shower.
Stayed 1 night in Mar 2024

6/10 Okay

Francisco Javier

Stayed 2 nights in Mar 2024

6/10 Okay

Diane

Stayed 1 night in Mar 2024

10/10 Excellent

Ahmad Ridhwan

Liked: Cleanliness, staff & service, property conditions & facilities
Lift a little bit slow
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Overall is not bad especially for the shower The room is just alright and hotel staff is nice
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Pillow case not being changed
We check in quite late during CNY vacation and last min choose Swiss Garden to have a good sleep after whole day tiring hanging out, our room is twin bed room, one of the bed when we want to sleep and flip over the pillow, the pillow is dirty with dark spot, and many long hairs. Disspointed to see 4 star hotel with this type of cleaniness. At the end, two of us sleep in another bed as we noticed that quite late on 11.30pm,dont feel the right time to call housekeeping and change room. And, front desk during evening time need to enhance training as dont feel friendly at all during check in time. Others concierge and restaurant staff service is good and friendly and attendive.
Stayed 1 night in Feb 2024

8/10 Good

toon how, singapore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like the view from high floors. dislike the condition of the towels. looked very old and well used. scary
Stayed 2 nights in Feb 2024

8/10 Good

Suffian

Stayed 1 night in Jan 2024

10/10 Excellent

Chan Tak

Stayed 1 night in Jan 2024