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Villa Paraiso Resort & Apartelle

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Villa Paraiso Resort & Apartelle

Property amenity
Bed sheets
Deluxe Room | Bed sheets
Villa, 2 Bedrooms (1 Queen Bed and 6 Single Beds) | Private kitchenette
Bar (on property)

Reviews

7.2 out of 10

Good

Popular amenities

  • Breakfast included
  • Pool
  • Room service
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
J.P. Rizal Street, Mambajao, Mambajao, 9100
  • Mambajao Parola Park
    17 min walk
  • Balbagon Ferry Terminal
    3 min drive
  • Katibawasan Falls
    7 min drive
  • Camiguin (CGM)
    3 min drive

Room options

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includes taxes & fees
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About this property

Villa Paraiso Resort & Apartelle

Hotel in Mambajao with water park and free breakfast
A water park (surcharge), an outdoor pool and a restaurant are available at this smoke-free hotel. Free breakfast (local cuisine), free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and laundry facilities.
Villa Paraiso Resort & Apartelle offers 42 air-conditioned accommodations, with free toiletries. Cable televisions are provided. Bathrooms include a shower. Housekeeping is offered on a daily basis and hairdryers can be requested.
Recreational amenities at the hotel include a water park (surcharge) and an outdoor pool.
During your stay at Villa Paraiso Resort & Apartelle, you'll be within walking distance of Mambajao Parola Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free local cuisine breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Splash around at the water park or swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 2-minute drive from Mambajao Parola Park and a few minutes from Balbagon Ferry Terminal
  • Airport and ferry terminal shuttle service available for a fee
Villa Paraiso Resort & Apartelle offers its guests a water park (surcharge) and an outdoor pool. There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at Villa Paraiso Resort & Apartelle. An airport shuttle during limited hours and a ferry terminal shuttle are available for a fee. Self parking is free.

This Mambajao hotel is smoke free.

Guests are served a free local cuisine breakfast daily from 6 AM to 10 AM.
On-site venue – Overlooking the pool and garden, this restaurant specialises in local cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 10:00 AM to 10:30 AM
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 6 AM to 10 AM
  • A restaurant

Things to do

  • Outdoor pool
  • Water park

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Water park (surcharge)

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • In-room dining only
  • Limited room service

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 5 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in
For more details, please contact the property using the information on the booking confirmation
All guests must show a valid passport. This is the only form of identification that is accepted at this property.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Villa Paraiso Resort & Apartelle

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PHP 500 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Villa Paraiso Resort & Apartelle offers transfers from the ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 5 AM - 11 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 9 AM to 6 PM
  • Pets and service animals are not allowed on site.
  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

Villa Paraiso Resort Apartelle Mambajao
Villa Paraiso Resort Apartelle
Villa Paraiso Apartelle Mambajao
Villa Paraiso Apartelle
Paraiso & Apartelle Mambajao
Villa Paraiso Resort & Apartelle Hotel
Villa Paraiso Resort & Apartelle Mambajao
Villa Paraiso Resort & Apartelle Hotel Mambajao

Villa Paraiso Resort & Apartelle Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 3 out of 16 reviews" "
Rating 8 - Good. 7 out of 16 reviews" "
Rating 6 - Okay. 3 out of 16 reviews" "
Rating 4 - Poor. 2 out of 16 reviews" "
Rating 2 - Terrible. 1 out of 16 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Silent, accessible to stores and church. Fair amenities and friendly staff
Stayed 1 night in Jan 2020

8/10 Good

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

6/10 Okay

ELVIRA

Liked: Cleanliness, staff & service
Not what we expected
We decided to book at this hotel because of the amenities. It looks fun and we have two kids with us. The waterpark is what entice us to book it in the first place, only to find out that guests are cannot use it for free. And they only operate on Saturdays and Sundays. No wifi on our room, we have to go to the lobby and the place is not so accessible with public transport, unless you are coming from the main town/capital. But from the hotel going to their capital is quite a struggle.The good thing with them is their staff, they are accommodating and flexible when we ask to just bring our breakfast early in the morning with us, going to the island instead of eating at their resto.
Stayed 2 nights in Jun 2019

10/10 Excellent

Andy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is spacious and i think it is worth the price. People are accommodating.
Stayed 1 night in May 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villa Paraiso is an older resort but very relaxing
Stayed 2 nights in Apr 2019

4/10 Poor

Sheiryl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stinky room
The front desk lady was not really welcoming when we arrived. They dont have a record of our paid confirmed reservation and she had to call somebody to confirm even if i showed her the printed confirmation of room. She does not know what room we reserved.As such, she placed us in the ugliest room near the stockroom.The terrace of the room assigned to us was stinky..She also did not readily gave us the wifi pass word unlike the other resorts we've been to. The resto employees was helpful though.She was the one who gave us the wifi password. The
Stayed 1 night in Jan 2019

8/10 Good

Lea

Liked: Cleanliness, staff & service
Grande piscine et grande chambre
J'étais dans un bungalow du type économique. La pièce est grande. J'ai apprécié la propreté, la proximité du centre ville et surtout la grande piscine. L'inconvénient est tout de même d'entendre la télévision du voisin très fort. Le personnel est très aidant. Le restaurant est agréable.
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Booked 3 rooms, all rooms are filthy the bathroom look like it's never been clean for months. Ants on the entryway. The suites room floor is dirty and need scrubbing. The room rate is way too expensive based on the room condition. Wifi doesn't work on those rooms close to the waterpark. Room phone doesn't work. Waterpark is closed on Monday &Tuesday. Their continental breakfast is a joke!!! 1 piece of white bread and egg.... the lady didn't even bother to give us even ice cold water. Do not waste your time here.
Stayed 3 nights in Sep 2018

6/10 Okay

Rose

The room P4 is not advisable to check in due to their floor toilet problem or back job but they said all rooms are good only the P4 room is not. Which where we stayed . So far we injoyed the most is Thier water park it's clean and have maNY slide where your children can injoy too. About the food is not so good and it takes a long to time to wait for your order. But the staff are good very accommodating
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Very dissapointed
“Deluxe”, room of very low standard and high priced compared to standard rooms in other hotels I have stayed in. Service in restaurant of low standard. Reception staff raised the standard somewhat
Stayed 2 nights in Mar 2018

4/10 Poor

Ivan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
jeg ha r aldrig fået så lidt for pengene
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019