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Hotel Casa La Merced

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casa La Merced

Outdoor pool
Interior
Exterior
Standard Double Room | In-room safe, individually decorated, individually furnished, free WiFi
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Laundry
  • Air conditioning

Explore the area

Map
Calle Real Xalteva, In front of the church La Merced, Granada
  • Church of Nuestra Senora de las Mercedes
    1 min walk
  • Granada Cathedral
    4 min walk
  • Parque Central
    5 min walk
  • Managua (MGA-Augusto C. Sandino Intl.)
    55 min drive

Room options

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Property entrance

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The price is CHF 135
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includes taxes & fees
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About this property

Hotel Casa La Merced

Colonial hotel with free breakfast and coffee shop/cafe
This hotel features an outdoor pool, a restaurant and a bar/lounge. Free full breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site.
Hotel Casa La Merced offers 11 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. LED televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. In-room massages and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Casa La Merced, you're just a quick walk from Church of Nuestra Senora de las Mercedes. You'll find features such as free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • Just a 5-minute walk from Parque Central and 9 minutes on foot from Casa Nica Spanish School
  • Airport shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 969 square feet (90 square metres) and includes a conference centre. An outdoor pool, a terrace, and barbecue grills are also featured at Hotel Casa La Merced. An airport shuttle (available 24 hours) is available for a fee.

Guests are served a free full breakfast daily from 6 AM to 11 AM.
Hotel Casa La Merced has a restaurant on site.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • Free full breakfast available daily 6 AM to 11 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Living room
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (969 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • In-room massages

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • Living room

Policies

Check-in

Check-in start time: 6 AM; check-in end time: 9 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 65.00 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Hotel Casa La Merced offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 6 AM - 9 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Property is also known as

Casa Merced Inn Granada
Casa Merced Inn
Casa Merced Granada
Casa La Merced
Hotel Casa La Merced Hotel
Hotel Casa La Merced Granada
Hotel Casa La Merced Hotel Granada

Hotel Casa La Merced Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 18 out of 25 reviews" "
Rating 8 - Good. 6 out of 25 reviews" "
Rating 6 - Okay. 0 out of 25 reviews" "
Rating 4 - Poor. 0 out of 25 reviews" "
Rating 2 - Terrible. 1 out of 25 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

ANDRES

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Denied us the room and refused full refund
They denied us the room due to my medical alert service dog. They claimed it was a pet even with my paper work, certificates and vest! Worse they lied to hotel.com claiming they would give us the room for an extra $100 and refused refund. We reserved and arrived less than 24 hrs later and we lost a room we did not use almost $400. They said my service dog was unsanitary to the other guests and refused us entry. At 9pm at night we had to find another hotel! Horrible experience
Stayed 10 nights in May 2018

10/10 Excellent

Wendy, Massachusetts, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa Merced was a beautiful getaway for me. The facilities were clean and lovely, the personnel friendly and helpful, the included breakfast was delicious and the air-conditioned rooms were a welcome respite from the daily heat in Granada. The location was perfect; easy walking distance to all attractions in the town and a convenient spot to do daily excursions. I would recommend this hotel to others and would definitely return in the future!
Stayed 7 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best service!
Ónice at the front desk went beyond excellent - she was superb: helping with transportation, recommendations to restaurants, a spa, and a gym. She helped me print my tickets, and was just a pleasure! The hotel was beautiful - colonial & traditional architecture and a very central location make this hotel my top choice in Granada, Nicaragua. Well done 👍
Stayed 1 night in Apr 2018

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Colonial Paradise
Absolutely gorgeous place. Amazing courtyard, nice pool, great location!

8/10 Good

Jenniffer, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities
Nice colonial hotel close to the main church
This hotel is a big hour right in front of La Merced church and some steps away from Granada's cathedral. The house is beautiful and has a small pool in the middle, it has some hammocks as well and some chairs and sofas for lounging. My husband and I booked the standard room which in Expedia it was stated as a 2 twin bed room, private bathroom and a cable TV. My husband actually is able to get to sleep with the TV on so that's why we doubled-check on Expedia before booking however the room we got seemed to be recently renovated which was great however there was no TV. I asked the manager Scarlett, who was super nice and friendly about this and she kindly checked if there was other room available with a TV although she said that the standard rooms do not included TV (although Expedia states otherwise). Finally we got another room with the 2 twin beds and the TV however it was not as nice as the previous one, this one was a bit outdated. The bathroom didn't have a shower curtain and there was no shower head as well, just a pipe so it was a bit of a mess, all the bathroom floor super wet.
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is nice but a bit noisy. They did to improve service. Breakfast takes too long, staff were kind of lost.

10/10 Excellent

T, San Diego, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great surprise!
We booked this hotel last minute for our unplanned trip to Granada. What an amazing surprise! Super helpful and pleasant staff, gorgeous Spanish building with an amazing courtyard and pool, and proximity to church and plaza. Would definitely love to go back!
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet spot near everything
Casa Merced is awesome. It’s quiet, has great staff, a beautiful courtyard, and is near everything. We will certainly stay here again when back in Granada.
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! I don't have anything else to say but this review site asks me write more.
Stayed 2 nights in Dec 2017

10/10 Excellent

Tony and Mavis, Aurora, Ontario Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location to explore Granada
Staff were very friendly and hard working. Perfect location to enjoy the beauty of Granada right in front of the famous Iglesia Merced.
Stayed 3 nights in Nov 2017

8/10 Good

Mike, Denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Early one morning (6:30) nobody around and front gate locked. Could not get out though I wanted to. That was s but disconcerting. What if there had been a fire? Otherwise agreeable. English limited and so is my Spanish, but it all worked out.
Stayed 4 nights in Sep 2017

10/10 Excellent

Davide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Aske

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
Big rooms

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful hotel at a great price
We found this place online and it was a real gem. Made to order breakfast free of charge. Reliable WIFI. Lovely courtyard with hammocks, spacious room with comfortable bed. Great staff, and convenient location. Traffic is a bit noisy in the am, that is the only drawback that I can mention. Would happily go back.

10/10 Excellent

S, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt like having you're own private home
Staff was wonderful and look forward to staying there again

10/10 Excellent

Wenxue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It could be better if the room had a desk.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Colonial Style Hotel with personalized service
Very nice hotel, specially when going with your boss. Very clean and quaint. Staff was friendly and very accommodating.

8/10 Good

AUGUSTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente servicio.

10/10 Excellent

PHILIPPE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Accueil exceptionnel L'établissement est parfaitement situé au coeur de Granada Le patio intérieur procure une vrai douceur de vie Petit bémol, Les chambres côtés rue sont à éviter si vous vous souhaitez dormir !

10/10 Excellent

Karla , Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio
Un hotel muy acogedor con personal muy servicial y un trato ameno y respetuoso, sus instalaciones preciosas, sin duda volvería.
Stayed 3 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bonito hotel, mal desayuno
El hotel es muy bonito y el personal de recepción muy amable. El servicio de desayuno es lento y el personal no tiene la mejor actitud.
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastico
Muy tranquilo
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio al cliente! Brindan excelentes opciones de alimentación o recomendaciones importantes para visitar en el país. Tienen mapas super utilez para ubicarse.

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Volveremos, quedamos encantados
El hotel tiene una excelente ubicación, el personal es grandioso, la comida fue excelente. Lo único es que sólo hay una plaza de parqueo, el agua solo es para la primera noche, una botella por habitación.

10/10 Excellent

marjorie, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente el lugar y la atención del personal y la comida. Les felicito