The Alan

4.0 star property

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Photo gallery for The Alan

Lobby lounge
Exterior
Lobby lounge
Exterior
Classic Double Double | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
18 Princess Street, Manchester, England, M1 4LG
  • St. Peter's Square
    ‪3 min walk‬
  • Canal Street
    ‪4 min walk‬
  • Manchester Palace Theatre
    ‪6 min walk‬
  • Manchester (MAN)
    ‪23 min drive‬

Room options

Classic

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Signature Deluxe

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Signature

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Classic Double Double

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Signature Suite

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

The Alan

Eco-certified Manchester hotel in Manchester City Centre with a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site.
The Alan offers 137 accommodations with a safe and designer toiletries. This accommodation offers separate sitting areas and includes desks. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Our customers tell us that they can't get enough of the comfortable beds at The Alan. During your stay, you're just a quick walk from Canal Street. Features include free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests really like the accommodation for the spaciousness, cleanliness and comfy beds
  • Just a 4-minute walk from Canal Street and 6 minutes on foot from Piccadilly Gardens
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include 3 meeting rooms and coworking spaces. The eco-certified The Alan also features multilingual staff, concierge services, and dry cleaning/laundry services. A complete renovation of The Alan was completed in January 2021.

This 4-star Manchester hotel is smoke free.

The hotel hosts a free manager's reception daily.
Drink at The Alan – On-site lobby lounge. Guests can enjoy drinks at the bar.
Dine at The Alan – This restaurant serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Bulgarian, Czech, English, Greek, Italian, Polish, Portuguese, Romanian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 30 per day); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 17 for adults and GBP 17 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Dine at The Alan
  • Drink at The Alan

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Assistive listening devices
  • Hand-held showerhead
  • Handrails in stairways (91 centimetre high)
  • Height-adjustable showerhead
  • Lift (102 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay
  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 17.00 for adults and from GBP 17.00 for children
  • Nearby parking fee: GBP 30 per day(525 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay and PayPal
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arora Hotel
Princess St. Hotel previously Arora Hotel
Arora Manchester
Arora Manchester Hotel
Hotel Arora
Hotel Arora Manchester
Manchester Arora
Manchester Arora Hotel
Manchester Hotel Arora
Arora International Hotel Manchester
Manchester Arora International Hotel
Princess St. Hotel Manchester
Princess St. Hotel
Princess St. Manchester
Princess St.
Princess St. Hotel (previously Arora Manchester Hotel)
Arora Hotel Manchester
The Alan Hotel
Princess St Hotel
Princess St. Hotel
The Alan Manchester
The Alan Hotel Manchester

The Alan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 534 out of 958 reviews
Rating 8 - Good. 239 out of 958 reviews
Rating 6 - Okay. 111 out of 958 reviews
Rating 4 - Poor. 47 out of 958 reviews
Rating 2 - Terrible. 27 out of 958 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

John

Liked: Cleanliness
Disliked: Staff & service
Very disappointed overall.
Not happy with our stay overall.we had a small dimly lit room but the main problem was at breakfast. The service was slow and when we did get served they gave us the wrong breakfasts and not what we ordered. So they had to be replaced which took a lot more time. We complained and the lady in charge said she would organise a refund for the breakfasts. Reception told us that they would contact you and you would sort out the refund (2x£17.00). I sent you an email regarding this on Monday 18th.but I’ve had no reply - not even an acknowledgement !
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really modern, stylish hotel. Staff were great, might be the largest bed I've ever slept in.
Stayed 1 night in Nov 2024

10/10 Excellent

Julie

Stayed 1 night in Nov 2024

6/10 Okay

Victoria

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Adam

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Keira

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
i
Stayed 1 night in Nov 2024

10/10 Excellent

Iram

Stayed 1 night in Nov 2024

10/10 Excellent

Tiernan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really nice stay here while visiting for the Manchester Animation Festival. Room was comfy & stylish, staff were lovely & the breakfast was great. It’s in a very convenient location for getting to many central locations. I’d definitely stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Luke

Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - don’t bother with breakfast
Gorgeous decor, great location and great reception staff. Let down by breakfast - not worth paying for. Had to wait 45 mins for cold food and we didn’t receive our coffees, but the reception manager kindly refunded us without issue.
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay and helpful staff
Stayed 1 night in Nov 2024

8/10 Good

Pauline

Stayed 3 nights in Nov 2024

10/10 Excellent

Felicity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Laura

Travelled with partner
Liked: Staff & service
Great location for China Town area, Hotel lobby clean and modern. Rooms in need of refurbishment definitely new beds and mattresses. Friendly staff, breakfast ok. Make sure you pre book the carpark Qpark using link The Alan email you so you can use the code they give to get money off carpark as it is £35 a night, the code doesn’t work if you don’t book beforehand. Personally I won’t stay here again we stay over in Manchester regularly and there’s a lot better hotels to choose from, but everyone has their own standard/preferences.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing.
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Amenities
TV didn't work and despite notifying reception, nothing was done about it for the rest of my stay. Attention to detail felt quite lax, apart from in the dining room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Kathy

Liked: Staff & service
Two types of room - the nice ones & the grim ones!
I’ve stayed here several times, location is great and previously the rooms have been good with a 1970s municipal vibe and pink bathrooms. Be aware though that there are two types of rooms - those that have been updated and those that retain their 1990s original feature such as orange wood, beds that make you both roll into the middle, only one nightstand, a shower cubicle so small that it’s hard to wash etc. That said, we had a comfortable night but I would think twice about staying there again. I do think the hotel is missing a trick with the bar. It could be a cosy, intimate, comfortable space, but instead it feels like part of reception, open, drafty and unwelcoming,
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Sue

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was a great location for shopping, theatre's, restaurants. My couple of complaints are in the room, there is a desk area but no chair. there is nowhere to put a case apart from on the floor. Secondly, the sockets points on the desk area, are not deep enough to plug anything in, so you have to go under the tv to plug in the kettle, a charger, a hairdryer.
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Stayed 2 nights in Oct 2024

10/10 Excellent

Delvina

Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Stayed 1 night in Oct 2024