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Velvet Hotel

4.0 star property
VIP Access

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Photo gallery for Velvet Hotel

Front of property – evening/night
Bar (on property)
Premium Double Room | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Bar (on property)
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
2 Canal Street, Manchester, England, M1 3HE
  • Manchester Arndale
    ‪13 min walk‬
  • O2 Apollo Manchester
    ‪18 min walk‬
  • AO Arena
    ‪20 min walk‬
  • Manchester (MAN)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Double Room, Ground Floor (dance music can be heard)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Double Room, Ground Floor (dance music can be heard)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room

Premium Double Room | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Premium Double Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Comfort Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Signature Suite

  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Penthouse

Deluxe Penthouse | Living area | 50-inch Smart TV with digital channels, TV

Deluxe Penthouse

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Superior Double Room, Balcony

  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Suite

Exclusive Suite | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Exclusive Suite

  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Superior Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Staircase

Malmaison Manchester

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1013)
The price is CHF 90
for 1 room
includes taxes & fees
23 Mar - 24 Mar
Malmaison Manchester

About this property

Velvet Hotel

Victorian hotel with 24-hour front desk and restaurant
A restaurant, a bar/lounge and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a front desk safe and a banquet hall are on-site.
Velvet Hotel offers 36 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 50-inch Smart televisions come with digital channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

This Manchester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Velvet Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Canal Street. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy a bite to eat at Village Brasserie, a brasserie that serves British cuisine
  • To-go breakfast served daily for a fee
  • Amenities include a front desk safe, a lift and a terrace
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Within a 15-minute walk of University of Manchester and Royal Exchange Theatre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The boutique Velvet Hotel also features a terrace, concierge services, and room service (during limited hours).

This 4-star Manchester hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 10:00 AM.
Village Brasserie – This brasserie specialises in British cuisine and serves brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Hungarian, Norwegian, Polish, Portuguese, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 26 per day); reservations required

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:00 AM for a fee: GBP 9 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Village Brasserie

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests must show a valid ID.

Renovations and closures

The following facilities are closed for Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue
  • Front desk
The following facilities are closed on Monday and Tuesday:
  • Restaurant
The following facilities are closed on Monday and Tuesday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per accommodation, per stay
  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 9 per person
  • Nearby parking fee: GBP 26.00 per day (656 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place a credit card or debit card authorization for the room rate and security deposit at check-in. Cash payments/deposits are accepted with valid photo ID.

We should mention

  • Children 18 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Velvet
Velvet Hotel
Velvet Hotel Manchester
Velvet Manchester
Velvet Hotel Hotel
Velvet Hotel Manchester
Velvet Hotel Hotel Manchester

Velvet Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 639 out of 971 reviews
Rating 8 - Good. 203 out of 971 reviews
Rating 6 - Okay. 70 out of 971 reviews
Rating 4 - Poor. 32 out of 971 reviews
Rating 2 - Terrible. 27 out of 971 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is directly on Canal St giving easy access to all the bars and restaurants, tram service is located a short walk away giving good access around Manchester.
Stayed 2 nights in Dec 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely chic hotel
Fabulous location. Chic modern hotel. Great rooms, well appointed. Only downside is getting £100 taken out of my account on check-in. Then not getting it back for 5 - 7 working days...
Stayed 2 nights in Dec 2024

8/10 Good

Rik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean and comfy room
Great location - clean room, fully stocked fridge and snacks, comfy bed, nice bathroom, clean and tidy. We didn't receive our welcome drink we were promised - they even gave it to the couple in front of us and then deadpan ignored us! cheeky.
Stayed 1 night in Nov 2024

2/10 Terrible

Leon, Nunawading

Stayed 2 nights in Nov 2024

4/10 Poor

Lauren

Liked: Room comfort
Not what it used to be
The Velvet Hotel used to be my favourite place in Manchester to stay, having been a few times. I've always recommended it. But this time around definitely fell short. I paid over £400 for a night in one of the suites with a bath in the room. The best part was being able to check in early - that was appreciated and helpful although no welcome drink as I've been used to on arrival (the little things matter). The room was absolutely lovely and nicely presented (needed a good clean though as there was dust all over the walls and the waterfall shower didn't have all jets working as it was clogged up- I quickly scrubbed away the limescale and got it fully on (but again, the little things). The carpet needed a good clean as well. Slept soundly with no issues. In the morning I thought I'd make myself a coffee and a tea, but there was No mugs, no milk, no coffee and no tea in the room. I went down to reception and asked and was given a coffee pod, two teabags and two mugs. Still no milk and there was no offer to bring it up. (the lift was out of order as well so a lot more walking). The next thing was having a morning bath (I'd paid over £100 difference to get a room with a bath). It was our 7 years anniversary so I wanted to make sure it was nice. The plug didn't latch so you couldn't run a bath. On check out we told reception this and was given a very half hearted apology. I think I'm really disappointed by how it's gone downhill and the lack of effort to make it up.
Stayed 1 night in Nov 2024

6/10 Okay

Darren

Liked: Room comfort
Average
Bed fine Room ok. Noisy outside and inside with rude guests - not hotels fault that. Noisy area. Asked twice for tea and milk and glasses not taken and replaced from clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and great staff
Very friendly and helpful staff very clean and beautiful hotel rebooked already for New Year’s Eve
Stayed 2 nights in Nov 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Our stay at The Velvet Hotel was lovely from the moment we arrived to the time we left. Check in was really quick and efficient and being given a glass of Rosé Prosecco to drink while we were checking in was a really nice touch. Our room was lovely. Spotlessly clean, well equipped and really comfortable. My only observation would be that because we were on a low floor the noise from Canal Street below was quite noticeable when we got back to our room after being out for the night. This wasn’t an issue for us, but light sleepers may want to ask for a higher floor or bring ear plugs with them.
Stayed 1 night in Nov 2024

8/10 Good

Craig

Liked: Room comfort
Generally ok stay with some gripes
Nice stay overall but let down by a couple of things. We ate in the brasserie on Thursday night but the service was very poor. Slow, didn’t take drink order until the food order and didn’t offer us a dessert or the bill. We had to chase this. We were in room 26 and it was a bit tired. Loose tiles on the floor in the bathroom, A lot of scuffs and marks on the furniture and the carpet could do with being replaced as it was worn. The TV also didn’t work properly. Freeview channels were constantly glitching. The bed was very comfortable and the rooms were quiet. The area was nice and central but we wouldn’t stay at this hotel again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Neil

Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Absolutely gorgeous hotel in a great location
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Stayed 1 night in Nov 2024

4/10 Poor

Paul

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Let down
We stay here regularly and unfortunately this time was a big let down. The bathroom lights decided to stop working, they are run on touch buttons and so are liable to stop working. We were offered another barhroom to use on another floor which isn't good, we payed 500 pounds for a boutique room not a hostel. The room was in general disrepair and the coffee machine didn't work.....standard in most hotels. We have stayed here regularly and have seen a slowl decline in the standard. The staff are excellent, but maybe a little training on how to reset lights in the rooms would help, it's just a reset of the plc.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mackenzie, PRAIRIE VILLAGE

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay. Very helpful. Great staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotekn
Wonderful stay yet again thank you
Stayed 1 night in Oct 2024

8/10 Good

Jeff, Omaha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff. Close to the main train station. Would definitely stay again
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Stayed 1 night in Sep 2024

10/10 Excellent

earl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your best place to stay in Manchester
Are you stayed at this hotel during Manchester pride, that was my reason for going. The hotel is right in the middle of the festivities. Literally, you have to be part of the festival in order to stay there during that time. The hotel is amazing. I chose the Loft which was incredible lots of space and lots of amenities. The staff was very accommodating and they welcomed me with a glass of champagne. As well as a pile of champagne in my room.
Stayed 3 nights in Aug 2024

4/10 Poor

Harminder

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This the smallest room I have ever stayed in. The Bathroom did not have door! And the room was not clean. How this is a VIP Hotel, I cannot understand. Would not be recommending or staying again
Stayed 1 night in Sep 2024

10/10 Excellent

Adrian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Gregg, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was lovely. I switched rooms because the first room had no bathroom door. My complaints, ceiling needed to be fixed, no where to hang and store clothes. Sunday lunch was tasty and fun. They were filming a TV dating show in the restaurant
Stayed 2 nights in Sep 2024

6/10 Okay

Stéphanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Michael, Pensacola

Travelled with family
Disliked: Cleanliness
Terrible smelling room and cleanliness a serious issue. Reception not responsive. Had a more experienced staff member try to assist after my wife was settled and asleep. Definitely do not recommend this hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Myriame

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024