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Citadines Bay City Manila

4.0 star property
VIP Access

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Photo gallery for Citadines Bay City Manila

Reception
Premier Studio | In-room safe, laptop workspace, soundproofing, iron/ironing board
Deluxe Studio | In-room safe, laptop workspace, soundproofing, iron/ironing board
Bar (on property)
Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar

Explore the area

Map
Diosdado Macapagal Blvd, Pasay, Manila, 01300
  • SM Mall of Asia
    ‪12 min walk‬
  • City of Dreams Manila
    ‪17 min walk‬
  • Newport World Resorts
    ‪7 min drive‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premier Room, 1 Bedroom

In-room safe, laptop workspace, soundproofing, iron/ironing board

Premier Room, 1 Bedroom

  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio

Deluxe Studio | In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Studio

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 2 Single Beds

Deluxe Studio, 2 Single Beds | In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Studio, 2 Single Beds

  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Studio

Premier Studio | In-room safe, laptop workspace, soundproofing, iron/ironing board

Premier Studio

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio

In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Studio

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Studio Premier

In-room safe, laptop workspace, soundproofing, iron/ironing board

Studio Premier

  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Premier Room

In-room safe, laptop workspace, soundproofing, iron/ironing board

One Bedroom Premier Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Studio

In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Double Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Studio

In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Twin Studio

  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

The Heritage Hotel Manila

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.4 out of 5, Excellent, (2811)
The price is CHF 82
for 1 room
includes taxes & fees
4 Apr - 5 Apr
The Heritage Hotel Manila

About this property

Citadines Bay City Manila

Hotel with a fitness centre, near SM Mall of Asia
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Citadines Bay City Manila offers 212 air-conditioned accommodations with a safe and free newspapers. Flat-screen televisions come with cable channels. Microwaves and rice cookers are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Pasay hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Citadines Bay City Manila. During your stay, you're just a quick walk from Mall of Asia Arena. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 12 minutes by foot from SM Mall of Asia and a 2-minute drive from City of Dreams Manila
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
Citadines Bay City Manila offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre, meeting rooms, and limo/town car service are available. Citadines Bay City Manila also features tour/ticket assistance, a garden, and concierge services. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Pasay hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Bay Cafe – This restaurant serves breakfast, lunch, dinner and light fare.
Lobby Lounge – On-site bar. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 950 for adults and PHP 475 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bay Cafe
  • Lobby Lounge

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (110 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Microwave
  • Rice cooker
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • Pets: PHP 2000 per pet, per night
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1650 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 950 for adults and from PHP 475 for children
  • Airport shuttle fee: PHP 1422 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: PHP 2000 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 1650 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Citadines Bay City Manila offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Free WiFi in public areas has a 2-device limit.

Property is also known as

Citadines Bay City Manila Aparthotel Pasay
Citadines Bay City Manila Aparthotel
Citadines Bay City Manila Pasay
Citadines City Manila Pasay
Citadines City Manila Pasay
Citadines Bay City Manila Hotel
Citadines Bay City Manila Pasay
Citadines Bay City Manila Hotel Pasay

Citadines Bay City Manila Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 526 out of 752 reviews
Rating 8 - Good. 163 out of 752 reviews
Rating 6 - Okay. 35 out of 752 reviews
Rating 4 - Poor. 13 out of 752 reviews
Rating 2 - Terrible. 15 out of 752 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely. The carpet in the room did desperately need a cleaning. The room was thoroughly vacuumed but the carpet needed a steam clean.
Stayed 1 night in Dec 2024

10/10 Excellent

ROLANDO

Liked: Staff & service, amenities, property conditions & facilities
Highly recomended place to stay it was very conveniete walking distance to MOA , ayala mall.
Stayed 3 nights in Dec 2024

10/10 Excellent

John Paul

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Timothy Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Staff are courteous and efficient. It’s right beside the W Mall which is very convenient. Restaurant staff gave us excellent service and their breakfast buffet spread was wonderful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Merian

Liked: Cleanliness, amenities
Very fast check in ,nice clean room, very close to the airport, the staff are very attractive,,I would highly recommend 👌
Stayed 1 night in Nov 2024

10/10 Excellent

Noel, San Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Samrat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very close to Mall of Asia and the baywalk and thus is excellent for travelers, loved the property, excellent staff, the restaurant is awesome.
Stayed 8 nights in Oct 2024

10/10 Excellent

Norman, Bethlehem

Travelled with partner
Liked: Amenities
Excellent service!
Stayed 1 night in Oct 2024

2/10 Terrible

Amir Maziar

Disliked: Cleanliness, staff & service, amenities
Everything was a disaster which tells me management doesn't really care about paying customers. A lot of ship crew and air crew. I guess it would be ok if it was free. Housekeeping sucked. Bedbugs. Room service was terrible. Front desk was totally unhelpful. Restaurant is always empty..... except for free breakfast. Security guys were excellent and the gym and gym staff were great.
Stayed 6 nights in Oct 2024

6/10 Okay

Elsie, Las vegas

Business traveller, Travelled with partner
Not much to say
Stayed 3 nights in Sep 2024

6/10 Okay

Elsie, Las vegas

Business traveller, Travelled with partner
Not much to say
Stayed 1 night in Sep 2024

10/10 Excellent

Olivia, Ossining

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room is spacious and cleaned. Room is cozy and comfortable and staff were all very nice
Stayed 1 night in Oct 2024

10/10 Excellent

Norman, Bethlehem

Liked: Cleanliness
Nice and clean hotel with excellent service especially James. Very close to MOA and airport.
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
This is the 2nd time we have stayed here and it was great both times. The staff were friendly and helpful from check in to check out. The rooms are great! Spacious, clean and very comfortable. About a 15min walk to Mall of Asia and 20 drive to the Airport.
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Travelled with family
Keep Citadines on your option list. Close to MOA & standards rival other key hotels.
Stayed 1 night in Oct 2024

10/10 Excellent

drorkis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel great sevice and staf
Great hotel great sevice and staff, jamed was very helpfull near sm mall
Stayed 3 nights in Oct 2024

10/10 Excellent

Maryjane, Belleville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything ok
Stayed 2 nights in Oct 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Manila
Stayed 1 night in Sep 2024

10/10 Excellent

Maxwell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

marjorie, los angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel was a pleasant surprise. I chose this hotel for the location, price and reviews. Everything was perfect until my cousin got trapped in the bathroom. The door lock got stuck. And had to call maintenance to open it. Also the wifi wasn’t working with the username and password the front desk gave us, had to call the front desk and they gave us a differnt password. Overall, the staff was very nice and pleasant.
Stayed 1 night in Sep 2024

10/10 Excellent

Berneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience in this hotel. Staff was very accomodating and welcoming. They had a laundry service which was very convenient. Our room was also very clean a d well kept. Will book this hotel again in the future!
Stayed 1 night in Sep 2024

10/10 Excellent

Benigno

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accomodating. The staff are nice and kind
Stayed 1 night in Sep 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room smelled musty
Stayed 2 nights in Sep 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was as expected
Stayed 2 nights in Sep 2024