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Hotel H2O

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel H2O

Bar (on property)
Aerial view
Standard Twin Room, 2 Single Beds, Sea View | View from room
Hypo-allergenic bedding, pillow-top beds, in-room safe, desk
Breakfast, lunch, dinner served; sea views

Reviews

8.0 out of 10

Very good

Popular amenities

  • Spa
  • Bar
  • Gym
  • Parking available
  • Breakfast available
  • Housekeeping

Explore the area

Map
Luneta, (Behind the Quirino Grandstand), Manila, 1000
  • Manila Ocean Park
    1 min walk
  • Quirino Grandstand
    3 min walk
  • Rizal Park
    8 min walk
  • Manila (MNL-Ninoy Aquino Intl.)
    28 min drive

Room options

View all photos for Family Room

Family Room | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Family Room

  • Sleeps 5
  • 1 Queen Bed OR 3 Single Sofa Beds

View all photos for Deluxe Room, Multiple Beds

Deluxe Room, Multiple Beds | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Deluxe Room, Multiple Beds

  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

View all photos for Standard Room, 2 Single Beds, Park View

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Single Beds, Park View

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, 2 Single Beds, Sea View

Standard Twin Room, 2 Single Beds, Sea View | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Standard Twin Room, 2 Single Beds, Sea View

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds, Bay View

Family Room, Multiple Beds, Bay View | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Family Room, Multiple Beds, Bay View

  • Bay view
  • Sleeps 5
  • 1 Queen Bed and 3 Single Sofa Beds

View all photos for Bayview King Room

Bayview King Room | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Bayview King Room

  • 25 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room

Signature Room | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Signature Room

  • Sleeps 6
  • 2 Queen Beds and 2 Single Sofa Beds

Superior Room, 2 Single Beds, Park View

  • Sleeps 2
  • 2 Single Beds

View all photos for Aqua Room

Aqua Room | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Aqua Room

  • 25 sq m
  • Sleeps 4
  • 1 King Bed

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Room

The Manila Hotel

Pool
Hot tub
Spa
Kids pool
4.5 out of 5, Wonderful, (1002)
The price is CHF 111
for 1 room
includes taxes & fees
9 Jan - 10 Jan
The Manila Hotel

About this property

Hotel H2O

Bayside hotel connected to a shopping centre in Ermita with a full-service spa
A full-service spa, a restaurant and a fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a conference centre and a coffee shop/cafe are on-site.
Hotel H2O offers 147 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Zenyu Eco Spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a hot tub.
Our customers tell us that they can't get enough of the helpful staff at Hotel H2O. During your stay, you'll be connected to a shopping centre and just a quick walk from Manila Ocean Park. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy ocean views while dining at Makan Makan Food Village
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Treat yourself to body scrubs, manicures and pedicures or body treatments at Zenyu Eco Spa
  • Amenities include a front desk safe, 10 meeting rooms and a conference centre
  • On-site recreation includes a gym
  • Steps from Manila Ocean Park and 8 minutes on foot from Rizal Park
  • Airport and local-area shuttle service available for a fee
Hotel H2O offers its guests a full-service spa and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 4413 square feet (410 square metres) and includes a conference centre. The business-friendly Hotel H2O also features spa services, coffee/tea in common area, and concierge services. An area shuttle within 10 metres and a round-trip airport shuttle are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Manila hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Makan Makan Food Village – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 10 metres
  • Parking on site (PHP 100 per stay)
  • Valet parking on site (PHP 55 per night)

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: PHP 599 for adults and PHP 299 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Makan Makan Food Village

Things to do

  • Full-service spa
  • Gym

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 10 meeting rooms
  • Conference centre (4,413 square foot of space)

Outdoors

  • On the bay

Full-service spa

  • Body scrubs
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (51 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in fee: PHP 2000
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PHP 2000

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel H2O

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1500.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 599 for adults and from PHP 299 for children
  • Self-parking fee: PHP 100 per stay
  • Valet parking fee: PHP 55 per night
  • Early check-in fee: PHP 2000 (subject to availability)
  • Late check-out fee: PHP 2000 (subject to availability)
  • Rollaway bed fee: PHP 1500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit.

Property is also known as

H2O Hotel
H2O Manila
Hotel H2O
Hotel H2O Manila
Hotel H2O Hotel
Hotel H2O Manila
Hotel H2O Hotel Manila

Hotel H2O Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 409 out of 1003 reviews" "
Rating 8 - Good. 327 out of 1003 reviews" "
Rating 6 - Okay. 159 out of 1003 reviews" "
Rating 4 - Poor. 66 out of 1003 reviews" "
Rating 2 - Terrible. 42 out of 1003 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jos, Zuidlaren

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but the service in the restaurant was not so best.
Stayed 9 nights in Sep 2024

8/10 Good

Jake

Travelled with group
Liked: Amenities
Disliked: Cleanliness
Clean but was a smell to the hotel due to it being on the water.free access to the to the waterpark was good.
Stayed 1 night in Sep 2024

6/10 Okay

Shaun

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice room. Poor experience
Staff weren't the best apart from the concierge Elijah who was very helpful. It was my wife's birthday and I had booked H2O as a birthday treat. I had informed hotel by email before I went about wife's birthday and again upon check in. We were supposed to receive a small something for her and that it would be delivered at 7 pm to our room. Nothing appeared.nothing was said by staff. Also the entrance to the ocean park is very dark and had poor lighting we had gone Into city for a meal. On return there was no lighting place was very dark. room Was nice. I don't think we would stay here again though.
Stayed 1 night in Sep 2024

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Family oriented. Kids can be a bit noisy. The aquarium wall was very nice. For some reason, if you want an extra roll of toilet paper, you have to ask. That said, it is delivered quickly. Also, housekeeping is great, and very responsive.
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Hotel is effectively inside the theme park - you have to go through the gates to get in. My room was in the far side of the building, taking quite a bit of a walk to get to the room. Family room sleeps five, but note that it really is one queen bed and sofas. Two will sleep comfortable and the rest will not. This will sound off until you experience it yourself: the AC produced a "wet" cold. The temperature was very welcome in the heat, but it was also somehow humid at the same time. Room seemed clean but we found some cockroaches in the bathroom, and one of the closet doors was coming off.
Stayed 1 night in Sep 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
NOT FOR BUSINESS OR SOLO TRAVELERS
If you are a tourist looking to spend time in Manila or on business then this hotel isn't for you. If you have kids and want to spend time at the water park, aquarium etc then this place is fine. During the day the place is packed with tourists making it near impossible to eat at the hotel with long lines. The food isn't that good in any case and over priced with poor service especially their Asian Resto which was one of the worse hotel restos we ever ate at in Manila. Thank goodness for grab food delivery. You can hear at night Music from bar in bay side rooms, but it wasn't late. Early morning like 630 am kids are running and yelling in hallway heading to eat or the water park.This was everyday. Again if you have kids maybe no big deal but if on business it's not good. We found the front desk to be very nice and professional. We had 2 rooms. Cleaning was fine.
Stayed 1 night in Aug 2024

6/10 Okay

Richelle

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
There's limited dining in the area after 6pm, no water stations available, there's no blankets readily available for all room, occupants, chiller is not cold, and there's no security in the main entrance at night, unsafe.
Stayed 1 night in Sep 2024

4/10 Poor

Emirson

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The aquarium lights were not working from the time we've checked in until the next day even after several reports which has greatly affected the ambience of the room's theme. Chiller was also not cold. The room's old with obvious cracked paint and torned edges.There's also limited dining after 6pm and no security at night.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I would not be staying in this type of room in the future if the rate is still the same per night (Php 11k+) as it is overpriced, only if 50% of the original rate (around Php 7k or less) then maybe the following things that I'll mention will be acceptable. Only one bed and the rest are sofas. The TV is so small which for me is not acceptable as this is the bonding time with your family yet all needs to get close to the monitor just to watch, it's very uncomfortable. Also, other rooms for 2 pax have 2 restrooms while this family room only has 1 rest room when this type of room is for 5 pax. It's so inconvenient. Plus, this type of room is located too far from the destinations (i.e. lobby, gym, dining, etc.) as it's located in the inner part of the hotel which is not senior citizen friendly. The walk will take several minutes just to get to main area. Uncoordinated staff as well. Front desk just accepts calls but doesn't provide accurate instructions with other hotel staff as we keep on repeating our requests. Breakfast taste good for most of the food options in the buffet but very few selections. I should have scored this as 1 star but I'll give it 3 stars since manager, Aries tried his best to compensate the unsatisfaction our family felt.
Stayed 1 night in Aug 2024

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the vast amount of attractions to do near the Hotel. I also really enjoyed the room itself and the room service was amazing. I didn’t enjoy the communication at the hotel however. I felt that things could’ve been explained a little better when it came to housekeeping.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay for the kids to enjoy Manila Ocean Park
Stayed 2 nights in Aug 2024

8/10 Good

masayuki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Agnes

Esxcellent customer service,
Stayed 1 night in Aug 2024

8/10 Good

donald

Business traveller
Stayed 1 night in Aug 2024

8/10 Good

Christopher Adrian

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Joven Carl Gail

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

darren

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at H20 10 times since 2016. please bring back the tasty Filipino foods the restaurant used to serve. We didnt care to much for the new menu. need more choices
Stayed 1 night in Aug 2024

8/10 Good

vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Matt, Mt Evelyn

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room was lovely, but dining is very limited. Our "free buffet breakfast" was cold and they didnt really care when we complained about it.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ed

Liked: Cleanliness, amenities
Great experience .
Stayed 2 nights in Jul 2024

8/10 Good

Ryan

Stayed 2 nights in Jul 2024

6/10 Okay

Sharon

Too Noisy
Because of its aquatics and water park this hotel is ideal for young children. If you're traveling solo or a couple who's not interested in any of the mentions, skip this hotel. Its very noisy and a attraction for the locals.
Stayed 3 nights in Jun 2024

10/10 Excellent

Kristian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room with large fish tank which the kids love.
Stayed 2 nights in Apr 2024

8/10 Good

Michael, sydney

Liked: Cleanliness, staff & service, amenities
The Hotel is good and nice rooms are good but facilities limited, breakfast was very average and limited selection, plus they packed things before closing time, which was annoying, the staff are nice and where helpful
Stayed 3 nights in Jun 2024