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I’M Hotel

5.0 star property

Choose dates to view prices

Photo gallery for I’M Hotel

Outdoor pool, pool loungers
Bar (on property)
Lobby sitting area
Balcony
Prestige | 1 bedroom, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Laundry

Explore the area

Map
Makati Avenue, corner Kalayaan Avenue, Makati, Manila, 1210
  • Glorietta Mall
    ‪19 min walk‬
  • Greenbelt Shopping Mall
    ‪19 min walk‬
  • Bonifacio High Street
    ‪4 min drive‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪10 min drive‬

Room options

View all photos for Prestige

Prestige | 1 bedroom, minibar, in-room safe, desk

Prestige

  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Indulgence Room

1 bedroom, minibar, in-room safe, desk

Indulgence Room

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms | 1 bedroom, minibar, in-room safe, desk

Executive Suite, 2 Bedrooms

  • 82 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Classic Studio

Classic Studio | 1 bedroom, minibar, in-room safe, desk

Classic Studio

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms | 1 bedroom, minibar, in-room safe, desk

Junior Suite, 2 Bedrooms

  • 70 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | 1 bedroom, minibar, in-room safe, desk

Executive Suite, 1 Bedroom

  • 57 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Prestige - Twin

Executive Prestige - Twin | 1 bedroom, minibar, in-room safe, desk

Executive Prestige - Twin

  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Suite

Premier Suite | 1 bedroom, minibar, in-room safe, desk

Premier Suite

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Prestige - King

Executive Prestige - King | 1 bedroom, minibar, in-room safe, desk

Executive Prestige - King

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

I’M Hotel

Luxury hotel with 4 restaurants and full-service spa
Along with 4 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
I’M Hotel offers 434 air-conditioned accommodations with minibars and a safe. 49-inch LED televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
Onsen Spa has 50 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at I’M Hotel. During your stay, you'll be within walking distance of Greenbelt Shopping Mall. You'll find features such as free WiFi in public areas and free self-parking, plus 4 restaurants.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 4 restaurants, a poolside bar and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with body treatments, massages or body scrubs at Onsen Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from Greenbelt Shopping Mall and 9 minutes from SM Mall of Asia
  • Airport shuttle service available for a fee
I’M Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 1830 square feet (170 square metres) and includes conference space. A fitness centre, spa services, and tour/ticket assistance are also featured at the luxury I’M Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 5-star Makati hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6 AM to 10 AM.
I’M Hotel has 4 restaurants on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10 AM for a fee: PHP 700 for adults and PHP 700 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,830 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 50 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 35 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 2000 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 3000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately PHP 700 for adults and from PHP 700 for children
  • Airport shuttle fee: PHP 2300 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: PHP 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
I’M Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

I'M Hotel
I’M Hotel Makati
I’M Makati
I'M Hotel Spa
I'M Hotel Residences
I’M Hotel Hotel
I’M Hotel Makati
I’M Hotel Hotel Makati

I’M Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 531 out of 1000 reviews
Rating 8 - Good. 248 out of 1000 reviews
Rating 6 - Okay. 111 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 60 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

LOUIS E, MUDD

Liked: Cleanliness, staff & service, property conditions & facilities
Not worth the money
Stayed 1 night in Mar 2025

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay but a bit too pricey
Stayed 2 nights in Mar 2025

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Decent but not great

Average. Weird practice of holding you up so that they can check the room before you check out. It takes about 5 -7 min for them to do that. No hotel does that. Hotel room AC was really rumbling loudly all night.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cedric

Stayed 1 night in Feb 2025

8/10 Good

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
Rooftop deck view of the city was amazing.
Stayed 3 nights in Feb 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, room comfort

Not a 5 star hotel

The toileteries are low quality and really small sizes. There is no liquid soap. The AC can not refresh properly and the towels are clean but not tidy. Besides you habe a small bottle to refill rather than complementary water. It is ok but not a five star hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Houman

Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities

Average

Service at reception was a little slow. Room AC temp was uncontrollable. Had to switch it off as it was freezing. Very stale damp smell in the room.
Stayed 2 nights in Feb 2025

6/10 Okay

Ronald Joseph, Everett

Liked: Cleanliness, amenities, property conditions & facilities
My wife went to the spa for a 4 hr package of services. Attendant did not explain what order of services will be given. No overview what to expect. Attendant entered the room without announcing herself as my wife was changing surprising her. During a scrub attendant was not discreet making my wife feel very uneasy and uncomfortable. It was not a relaxing experience for her. At checkout, front desk asked me to wait for 5 mins for Housekeeping “to check if we left anything in the room.” In fact the check was to see if they can charge me more for incidentals. Even though they have my credit card just for that reason. I would have preferred that they just charge the card and be upfront about it and let us go on our way. Not asking me to wait for the housekeeping to inspect the room. The staff can improve in their customer service and courtesy. Re the spa, why have only one attendant to give all the services in that 4 hrs? That is too much work for one person.
Stayed 4 nights in Feb 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch service

Clean, modern chic style hotel with attentive staff. Clean safe hotel with a great pool area, rooftop lounge and Clean spacious rooms
Stayed 7 nights in Feb 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time I stayed here and it has gotten better. Great pool and right next to street with great food bars and nightlife.
Stayed 1 night in Feb 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay and also facilitates
Stayed 1 night in Feb 2025

4/10 Poor

Craig

Disliked: Cleanliness, staff & service, property conditions & facilities
They charge me $100 for early check-in. They charge for guest after 10 PM. No complementary water in your room just petty.
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Stayed 3 nights in Feb 2025

8/10 Good

shawn

Liked: Cleanliness, staff & service, property conditions & facilities
good location very helpful staff
Stayed 5 nights in Feb 2025

6/10 Okay

Wayne, Toronto

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Dante

Stayed 2 nights in Feb 2025

8/10 Good

Russell, Auburn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff seems a little cold and like they wanna make money on the five and dime stuff
Stayed 1 night in Feb 2025

10/10 Excellent

Casey

Stayed 5 nights in Feb 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Rob

Stayed 3 nights in Feb 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Chun Biu

Stayed 4 nights in Jan 2025

8/10 Good

donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo traveler

Property rates a "10+" . Very well maintained, as if construction completed last month. Only 1 small item, No new guest after 11pm. If solo traveler be sure to submit name of guest at time of check in. For safety reasons. If rules are not attended to, you may loose you 3000 deposit
Stayed 1 night in Jan 2025