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3.7 out of 5

"PROs:Malls and restaurants are two blocks away. Hotel in a quiet neighborhood. Staff are very friendly. CONs: Room is small (we booked a premiere room ... " More

By a verified traveller on Fri 12 Jan 2018

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Standard Studio

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Studio Executive

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Studio Premier Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Studio Premier Queen

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Loft, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premier Room, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at KL Serviced Residences. During your stay, you're just a quick walk from Greenbelt Shopping Mall. Free WiFi in public areas, free self-parking and an indoor pool are available.

  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a sauna
  • Steps from Legazpi Active Park and 8 minutes by car from Manila Bay
  • Airport shuttle service available for a fee

KL Serviced Residences ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for KL Serviced Residences

Everyone (2) Couples (1)
3 out of 5

Good location but with safety concerns.

PROs:Malls and restaurants are two blocks away. Hotel in a quiet neighborhood. Staff are very friendly. CONs: Room is small (we booked a premiere room). Most of the furniture are not child (and adult)-friendly, i.e. coffee table, dining table are square and have edges, and because the room is compact, you‘re prone to hitting them. A simple solution is add a rubber edge cover and make it stylish. The floor hallways also smell of cooking oil from other guests who cook in rooms; better ventilation can be provided in kitchen. Overall, it’s still ok but for the price we paid, there are better options in the area.

Posted by , from Zurich on 12 Jan 2018

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Comment from Hotel Management

22 Jan 2018 by Lhodie Z. Caldeo - Front Office Manager

Dear Elgin Hero, Our heartfelt thank you for choosing KL Tower Serviced Residences as your home while in Makati. We are very happy to know that our location is advantageous for you since the hotel is just a stone throw away. Your commendation will be surely shared to all of our staff. Your comments about the furniture, hallways smell are well taken noted. Our Team will surely make ways to improve the ventilation and to child proof the edge of the furniture. We hope that these will not deter you from coming back to our hotel. We look forward to welcome you again soon.

4 out of 5
Personal, Grösse des Raums, Sauberkeit, Aussicht war gut. Negativ: Türe zum Zimmer schliesst nicht richtig, Lampe über Esstisch funktioniert nicht, Kein Lichtschalter am Bett, Frühstück nur als Roomservice, nur Pulverkaffee.

Posted by on 21 Sep 2022

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Comment from Hotel Management

23 Sep 2022 by ARimando - Asst. Front Office Manager

Dear Mr. Klaus,Thank you for taking out time to share the valuable feedback of your stay at our property. It is a pleasure to know that you enjoyed your stay and for acknowledging our staff, room and cleanliness which we do take pride in. Likewise, we sincerely apologize for the broken lamp, we have this duly noted and will definitely do some actions on checking and correcting this. The team looks forward to your return soon again to what we hope is now your home whenever you’re in the city. Best Regards, ARimando - Asst. Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.

4 out of 5

Hébergement de qualité. Pas de surprise.

Bonne situation. Zone sûre. Proche centre commercial, station de métro Alaya à 10/15 min à pieds. Appartement moderne, bien agencé et équipé. Très propre. Personnel à l écoute Petit bémol, salle de bain petite. Pression robinet faible.

Posted by on 11 Mar 2017

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Renovations + Closures

The following facilities are closed on Monday:

  • Fitness facility
  • Indoor pool
  • Outdoor pool
  • Sauna

Property Features

There's a restaurant on site. WiFi is free in public spaces. KL Serviced Residences offers its guests an indoor pool, a sauna, and a fitness centre. An airport shuttle (available 24 hours) is available for a fee. KL Serviced Residences also features concierge services, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis. This 3-star Makati hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 32 levels
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Manila Pasay Road Station (1.9 km / 1.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

KL Serviced Residences offers 100 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished. Beds feature premium bedding. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, slippers, bidets and complimentary toiletries. This Makati hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Fridge
  • Microwave
  • Stovetop
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Blackout curtains
  • Air conditioning
  • Unique furnishings

Food & Drink

For a fee, guests can enjoy a local cuisine breakfast daily from 6:00 AM to 10:00 AM.

KL Serviced Residences has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

  • Health or beauty spa nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination.

KL Serviced Residences offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1500.0 per night.

Pet Policy

  • Pets and service animals are not allowed at KL Serviced Residences

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination.

  • One child stays free
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 11
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately PHP 500 for adults and from PHP 500 for children
  • Airport shuttle fee: PHP 2200 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • KL Residences
  • KL Tower
  • KL Tower Residences
  • KL Serviced Residences Hotel Makati
  • KL Tower Serviced Residences Hotel Makati
  • KL Tower Serviced Residences Makati
  • KL Tower Serviced Residences Makati, Metro Manila
  • KL Serviced Residences Hotel
  • KL Serviced Residences Makati
  • KL Serviced Residences Managed By HII Makati
  • KL Serviced Residences Hotel
  • KL Serviced Residences Makati
  • KL Serviced Residences Hotel Makati

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.