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Mandarin Oriental Manila

5.0 star property

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Interior detail
Reception
Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Spa
  • Gym
  • Laundry

Explore the area

Map
Makati Avenue, Metro Manila, Makati, Manila, 1226
  • Ayala Center
    ‪9 min walk‬
  • Greenbelt Shopping Mall
    ‪11 min walk‬
  • Glorietta Mall
    ‪14 min walk‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪27 min drive‬

Room options

Similar properties

Presidential Suite | View from room

Conrad Manila

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.6 out of 5, Wonderful, (1014)
The price is CHF 196
for 1 room
includes taxes & fees
23 Mar - 24 Mar
Conrad Manila

About this property

Mandarin Oriental Manila

Luxury hotel with 7 restaurants and full-service spa
7 restaurants, a full-service spa and an outdoor pool are available at this hotel. A shopping centre shuttle is free. Additionally, a nightclub, 2 bars/lounges and a health club are on-site.
Mandarin Oriental Manila offers 448 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Makati hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body wraps and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Mandarin Oriental Manila, you're just a quick walk from Ayala Triangle Gardens. A free shopping centre shuttle, 7 restaurants and 2 bars are available.
  • Drinking and dining options include 7 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
  • Breakfast is offered for a fee
  • WiFi and wired Internet for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to facials, body treatments or aromatherapy at the spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • 11 minutes by foot from Greenbelt Shopping Mall and a 4-minute drive from St Luke's Medical Center Global City
  • Free shopping centre shuttle service
Mandarin Oriental Manila offers its guests a full-service spa, an outdoor pool, and a health club. There are 7 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a business centre, meeting rooms, and limo/town car service. A children's pool, a nightclub, and a sauna are also featured at the luxury Mandarin Oriental Manila. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Makati hotel.

Mandarin Oriental Manila has 7 restaurants serving breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (PHP 250 per hour); wired internet (surcharge)
  • Available in some public areas: WiFi (PHP 250 per hour); wired internet (surcharge)

Parking and transport

  • Return airport shuttle (surcharge)
  • Free shopping centre shuttle
  • Limo/town car service
  • Parking on site (PHP 1,680 per day)

Food and drink

  • Breakfast available for a fee: PHP 1,310 per person
  • 2 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Cot
  • In-room babysitting
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers

Entertainment

  • Cable channels
  • Pay films
  • Premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 1500.00 per night.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: from approximately PHP 1310.00 per person
  • Fee for in-room wireless Internet: PHP 250.00 per hour (rates may vary)
  • Fee for in-room wired Internet: PHP 250.00 per hour (rates may vary)
  • Fee for wireless Internet in public areas: PHP 250.00 per hour (rates may vary)
  • Fee for wired Internet in public areas: PHP 250.00 per hour (rates may vary)
  • Airport shuttle fee: PHP 2700.00
  • Self-parking fee: PHP 1680.00 per day
  • Rollaway bed fee: PHP 1500.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.

Property is also known as

Mandarin Oriental Manila
Mandarin Oriental Manila Hotel Makati
Mandarin Oriental Manila Makati
Manila Mandarin Oriental
Mandarin Oriental Manila Hotel
Mandarin Oriental Manila Hotel
Mandarin Oriental Manila Makati
Mandarin Oriental Manila Hotel Makati

Mandarin Oriental Manila Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 101 out of 295 reviews
Rating 8 - Good. 105 out of 295 reviews
Rating 6 - Okay. 48 out of 295 reviews
Rating 4 - Poor. 30 out of 295 reviews
Rating 2 - Terrible. 11 out of 295 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Yasi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

samad, brunei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good.stay again next time in makati.but break fast expensive.shuttle to greenbelt etc very good.

10/10 Excellent

Tony, Saudi Arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Club room is awesome and is worth the price
The club room seems exensive at first glance but when you consider it is a larger room, you get free cocktails in the evening and breakfast is included the price ends up being very reasonable.

8/10 Good

Andy V, UK

Liked: Cleanliness, staff & service, room comfort
Great Standard
The Mandarin may be a little tired, but the service you receive from the staff is second to none

10/10 Excellent

rich, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable hotel in business district.
everything about hotel was excellent, except the bathroom; couldn't turn on the taps! night time staff were superbly discreet.

4/10 Poor

James, Yokosuka, Japan

Disliked: Cleanliness, staff & service
Some racist staff members
Arrived in the afternoon and was quickly greeted by staff members manning the doors. 3 reception desks were available each assisting a guest. I was the first in line next to be assisted. I have been waiting for 20 minutes and still the reception clerks were not done with their guests. More guests lined up behind me, Filipinos and Chinese, about 4 groups. Then, a couple Westerners (Anglo folks) arrived at around 25 minutes after I have stood in line. A male staff member standing at one of the reception desks quickly showed them to one of the reception desks that just became available. SO, the Anglo customers were assisted right away. I did not complain because after less than 1 minute I was already called by the next reception desk. The female clerk was friendly, though she had hints of racism. I asked if the hotel offers mileage points for airlines. She answered, "Yes, but your rate must be at least 6,000 pesos a night." That's it. She never bothered to check that I paid over 8,000 pesos a night for my room, which would have qualified me for the mileage. She quickly wrapped up checking me in, told me that wifi is not included and I have to pay to use it, though never bothered to offer wifi. I asked what restaurants they have. She said there's a Chinese restaurant Tin Hau on the second floor, and Tivoli which is "a fancy restaurant and expensive." I was not done asking her questions when she called the person next in line behind me. Housekeeping did not vacuum.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

4/10 Poor

Andrew, Hong Kong

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is really old. It definitely does not st
The hotel is really old. I certainly won't come back here.

8/10 Good

bsshung, Hong Kong

Liked: Cleanliness, staff & service, room comfort
Desparately Needs Renovation
Water continues to drain out from the glass partition and the silicone edge. The hallway is old and moldy.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Fantastic service in old surroundings!
The hotel could do with a facelift. The service is 5-star and so was the hotel when it was build (in the 70s). Anyway, fantastic people.

4/10 Poor

Susana, Puerto Rico

Disliked: Cleanliness, property conditions & facilities
Hotel near shopping area
My stay was not as pleasant as the past stays here. The carpet in yhe hallways are old and stained. It took two phone calls and over half an hour for my luggage to be delivered making me late for an appointment. The bathroom was not thoroughly vacuumed and had pubic hair in the corner of the tub.

6/10 Okay

RTB, Shanghai

Disliked: Property conditions & facilities
Mandarin Oriental - In need of a makeover
Good location in Makati business district, but this hotel is in dire need of a makeover, not just a facelift. It's exactly the same as when I stayed there 10 years ago, and it needed a makeover then. It could be such a better hotel ,especially with the Peninsula just down the street. This is below the average we expect from the Mandarin Oriental chain.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
great staff
The staff is great, rooms are a bit in need of updating/renovation.

8/10 Good

im, london

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel in Makati
Very nice hotel. High standard facilities (spa, Livoti restaurant, hairdresser). The hotel missed one of my transfers from the airport which was not very pleasant but the manager offered me the transfer to the airport. Better to communicate with them by email rather than phone.

10/10 Excellent

judith, brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff are very help and friendly .
I stayed for 4 days . The food at breakfast was great . Service was good at the breakfast area . They have Indian breakfast in the morning which most hotel in Manila don't have which is good for Indians who miss that .

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

6/10 Okay

Munchkin, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities
If ur a snob, u will like this place.
Nice hotel, but i am jus an ordinary person, if i was a snob I would stay there again.

6/10 Okay

jean, dallas

Liked: Staff & service
Disliked: Property conditions & facilities
old hotel which hasn't held its luxury standard
although rooms are fonctional, it does not look like any maintenance, even less upgrades, have been made for the last 30 years. dirty hallways, torn wallpaper, blackened AC vent.

6/10 Okay

Peter, Hong Kong

Disliked: Property conditions & facilities
Substandard !
This was a totally run down hotel and cannot be associated with the Mandarin Oriental standards. Need a complete make over.

10/10 Excellent

Neilpenguin, Shetland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Staff Ever
From the outset, at my arrival, the hotel staff made me feel very welcome and safe. They were going to look after me, and they did, without being pushy or in your face, they were just alwayas available to help or advise. The hotel Limo service is fantastic, meaning you dont have to take any chances with dodgy metered taxis (which are not really that bad, but using Limos removesd the risk). Location is pretty good, with bars and restaurants within easy 10 minute walking (or less) in both directions on Makati Avenue. Nightlife in P Burgos Street is hectic and in your face, from about 10pm onwards. Bar prices are OK and feels fairly safe. Mandarin has live music every night (see JP in Martinis Bar)until 1:00am. Some really good bands. All in all it was a great experience, and I will definately stay there again

6/10 Okay

Brant, Sydney

Liked: Cleanliness, staff & service, room comfort
Tired old dame, expensive services
I found the MO for $150 / night and booked it instantly thinking I'd grabbed a bargain, and relitively speaking it does offer good value. With large rooms and a fantastic pool area where you can escape the hectic pace of Makati it does deliver. My gripe with this hotel is that, even though the room rate reflects the fact that all fixtures and fittings are old and the paint is coming off the walls, they still charge extortionate rates for services. For Wifi they wanted to charge me over 1000 pesos per night. To put this into perspective, you can buy a local sim card with unlimited wifi for 7 days for 250 pesos. My advice is to sstay there and enjoy the pool, but avoid the mini bar and other services.

10/10 Excellent

BG, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central to Makati
I thought the hotel was an excellent choice for me; central to places I needed to be in Makati, with excellent staff to help with queries and questions. Very polite too, though in Makati (in other places I have been) this is also true. The service ethic is very high generally, and the Mandarin is no different. One of the staff ironed my crumpled shirts (crumpled from being carried in my bag) and had them back within the hour, which was very pleasing. Also, whilst I was out, somebody polished my shoes for me when the room was refreshed. I appreciated that.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe hotel with great security
I only stayed for one night and it was comfortable.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
One Night stop over
No early check in available and had to buy food and drinks in order to use the Wi-Fi whilst i was waiting