"The property and the rooms were below my expectations and below the levels of the other hotels in the area " More
5 Apr 2024 by Karla
Dear Kjell,Thank you for sharing your review and comment of your recent stay in Somerset Alabang Manila. Please accept our sincerest apologies that your stay was less than perfect. We would greatly appreciate it if you could enlighten us on how your experience merited such an evaluation. As we are committed towards delivering the best possible service, we shall take in your inputs and draw on them ways by which we may enhance the living experience of our residents. Thank you again for your feedback. We hope we might have an opportunity to accommodate you again in future and restore your confidence in us.
Somerset Alabang Manila offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. A business centre and a meeting room are available. A computer station is on site and WiFi is free in public spaces. A library, a terrace, and an arcade/games room are also featured at the family-friendly Somerset Alabang Manila. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 4-star Muntinlupa hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Somerset Alabang Manila offers 150 accommodations with DVD players and a safe. LED televisions come with premium cable channels. Bathrooms include a shower, dressing gowns, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a to-go breakfast daily from 6:00 AM to 10:00 AM.
Somerset Alabang Manila has a restaurant on site.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
This is a designated quarantine property, however this property can still accept guests who are seeking non-quarantine accommodations.
Somerset Alabang Manila offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.