The Exchange Regency Residence Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Exchange Regency Residence Hotel

Premium bedding, in-room safe, individually decorated
Lobby
Front of property
Property entrance
Suite | Living area | 32-inch LED TV with digital channels, TV

Reviews

7.0 out of 10

Good

Popular amenities

  • Breakfast available
  • Bar
  • Spa
  • Pool
  • Gym
  • Parking included

Explore the area

Map
Exchange Road Corner Meralco Avenue, Ortigas Center, Pasig, Manila, 1605
  • The Podium
    8 min walk
  • One Cafe and Events Place
    2 min walk
  • Ortigas Avenue Station
    17 min walk
  • Manila (MNL-Ninoy Aquino Intl.)
    39 min drive

Room options

Deluxe Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Premier Twin Room

  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

Suite

  • 64.5 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Bed

Classic Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Premier Room

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

Classic Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Classic Twin Room

  • Sleeps 2
  • 2 Single Beds

Premier Queen Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe Premium Queen Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

Classic Queen Room

  • Sleeps 2
  • 1 Queen Bed

Premier Twin Room

  • Sleeps 2
  • 2 Single Beds

Deluxe Classic Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe Premium Twin Room

  • Sleeps 2
  • 2 Single Beds

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About this property

The Exchange Regency Residence Hotel

Family-friendly Pasig hotel in Ortigas Center with 2 restaurants
Along with 2 restaurants, this hotel has an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site.
The Exchange Regency Residence Hotel offers 216 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LED televisions come with premium digital channels. Bathrooms include a shower.

This Pasig hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include Swedish massages and Thai massages.
During your stay at The Exchange Regency Residence Hotel, you're just a quick walk from The Podium. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 2-minute drive from SM Megamall and 14 minutes from SM Mall of Asia
  • Airport shuttle service available for a fee
The Exchange Regency Residence Hotel offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 1475 square feet (137 square metres) and includes conference space. Spa services, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly The Exchange Regency Residence Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Art Deco Pasig hotel.

For a fee, guests can enjoy a local cuisine breakfast daily from 6 AM to 10 AM.
Cuisine-Chef and Brewer – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Tullys – This coffee shop serves breakfast, brunch, lunch and light fare. Open daily.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 6 AM to 10 AM for a fee: PHP 300 to 500 for adults and PHP 150 to 300 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cuisine-Chef and Brewer
  • Tullys

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,475 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Spa

  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at The Exchange Regency Residence Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately PHP 300 to 500 for adults and PHP 150 to 300 for children
  • Airport shuttle fee: PHP 1500 per vehicle (one way)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and window guards
The Exchange Regency Residence Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 5:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Exchange Regency
Exchange Regency Hotel
Exchange Regency Residence
Exchange Regency Residence Hotel
Exchange Regency Residence Hotel Pasig
Exchange Regency Residence Pasig
Exchange Residence Hotel
Regency Exchange
Regency Exchange Hotel
Regency Residence Hotel
Exchange Regency Resince Pasi
The Exchange Regency Residence
The Exchange Regency Residence Hotel Hotel
The Exchange Regency Residence Hotel Pasig
The Exchange Regency Residence Hotel Hotel Pasig

The Exchange Regency Residence Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 131 out of 744 reviews" "
Rating 8 - Good. 269 out of 744 reviews" "
Rating 6 - Okay. 205 out of 744 reviews" "
Rating 4 - Poor. 81 out of 744 reviews" "
Rating 2 - Terrible. 58 out of 744 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Dart

Disliked: Property conditions & facilities
!
Stayed 1 night in Aug 2024

4/10 Poor

KEIR, Montreal

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
First off, i wouldnlike to state my review has absolutely nothing to do with the staff as they did their best tobtry and resolve a bad situation. Amenities are good. Staff is great. Elevators are horrible. They can take up to 25 minutes to arrive as there are only 3 elevators for the whole tower and one of them was not servicing the hotel. Lastly, the sheer number of cockroaches is overwhelming. Staff is aware as they state that even though they do regular pest control, they cannot control whst the people in the apartments do. Even though i had my room sprayed twice, the cockroaches persisted. In the bathroom, on the desk, on the nightstands... EVERYWHERE!
Stayed 3 nights in Aug 2024

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Annual solo visit
I was just concerned about the bathroom shower head It needs to be fixed or replaced for a new one
Stayed 4 nights in Jan 2024

10/10 Excellent

Audie, Los Angeles

Stayed 4 nights in Feb 2024

4/10 Poor

estelita

Disliked: Cleanliness, property conditions & facilities
Small cockroaches everywhere.
Stayed 2 nights in Feb 2024

6/10 Okay

alper

Liked: Cleanliness, staff & service
Disliked: Amenities
Nice place
Stayed 4 nights in Feb 2024

8/10 Good

Jose, Levittown

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 15 nights in Nov 2023

8/10 Good

Frederic

Stayed 3 nights in Dec 2023

6/10 Okay

dean, Bangna

Business traveller, Travelled with partner
Liked: Staff & service
Staff were very helpful. Its a old property though, so there were a lot of small things that needed fixing.
Stayed 7 nights in Nov 2023

10/10 Excellent

Prince

Stayed 2 nights in Oct 2023

10/10 Excellent

Myette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

2/10 Terrible

Sean, Concord

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I saw lots of small cockroaches, our pillows are dirty, safety box was broken , kettle was broken so I couldn’t make my coffee over all we are not comfortable to where we stay at :(
Stayed 5 nights in Aug 2023

8/10 Good

elijah

Stayed 2 nights in May 2023

8/10 Good

Nina Krishna

Business traveller
The hotel has a good location, near malls and restaurants. However, it’s an old hotel and need some remodeling to maintain condition of the rooms and its amenities. Overall, the value for the price is okay

2/10 Terrible

Hazel

6/10 Okay

Darwin

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Please make your towels are cleaned properly. It smells bad.

10/10 Excellent

Shan

Stayed 3 nights in Nov 2022

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Not bad but could be cleaner
There was a kitchen but no detergent or cleaning supplies, so we dare not use the cutlery and tableware
Stayed 3 nights in Oct 2022

6/10 Okay

Martin

Stayed 2 nights in Sep 2022

2/10 Terrible

Gerald

Disliked: Cleanliness, amenities, property conditions & facilities
Old and very unkept hotel. Very embarrassing.... Check in at you own risk.
Stayed 3 nights in Sep 2022

6/10 Okay

Rommel

Stayed 8 nights in Sep 2022

8/10 Good

Maximo

Stayed 4 nights in Aug 2022

10/10 Excellent

JESUK

Stayed 1 night in Jul 2022

10/10 Excellent

barry

Stayed 7 nights in Apr 2022

6/10 Okay

Guilbert

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
As to the location: It’s ok just near to we where to go, however we are disappointed of the cockroaches rooming around mostly at the comfort room
Stayed 3 nights in May 2022