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Kaya Ninova Hotel

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December 2024
January 2025

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Hallway
Aerial view
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Front of property – evening/night

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
1.Cadde Sokak, Mardin, 47100
  • Şahkulubey Mansion
    1 min walk
  • Taus
    1 min walk
  • Mardin Station
    21 min drive
  • Mardin (MQM)
    31 min drive

Room options

Deluxe Room, 1 Double Bed

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room

Economy Room | 2 bedrooms, minibar, in-room safe, free WiFi

Economy Room

  • 14 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Deluxe Room, 1 Double Bed, City View

Deluxe Room, 1 Double Bed, City View | 2 bedrooms, minibar, in-room safe, free WiFi

Deluxe Room, 1 Double Bed, City View

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (No View)

2 bedrooms, minibar, in-room safe, free WiFi

Standard Room (No View)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room with View

2 bedrooms, minibar, in-room safe, free WiFi

Standard Room with View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About this property

Kaya Ninova Hotel

Hotel with a 24-hour front desk, steps from Great Mosque of Mardin
A restaurant, a coffee shop/cafe and 24-hour room service are available at this hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site.
Kaya Ninova Hotel offers 46 air-conditioned accommodations with minibars and a safe. LCD televisions come with satellite channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This Mardin hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

During your stay at Kaya Ninova Hotel, you're just a quick walk from Şahkulubey Mansion. Free WiFi in public areas, a restaurant and a coffee shop/cafe are available.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Services include dry cleaning/laundry, a concierge and a porter
  • Steps from Great Mosque of Mardin and 3 minutes on foot from Mardin Museum
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. A terrace, multilingual staff, and a garden are also featured at Kaya Ninova Hotel.

Smoking is allowed in designated areas at this Mardin hotel.

On-site venue – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

Arabic, English, German, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.
Property Registration Number 21550

We should mention

  • Up to 5 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Kaya Ninova Hotel Mardin
Kaya Ninova Mardin
Kaya Ninova
Kaya Ninova Hotel Hotel
Kaya Ninova Hotel Mardin
Kaya Ninova Hotel Hotel Mardin

Kaya Ninova Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 84 out of 149 reviews" "
Rating 8 - Good. 42 out of 149 reviews" "
Rating 6 - Okay. 15 out of 149 reviews" "
Rating 4 - Poor. 5 out of 149 reviews" "
Rating 2 - Terrible. 3 out of 149 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

shauki

Stayed 3 nights in Jun 2024

8/10 Good

Tarek

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is right in the middle of everything. Pros" close to everything . Cons; streets could be noisy. they have amazing breakfast in an amazing setting on a rooftop overseeing the whole town

10/10 Excellent

Aliyah, Great Falls

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderfull here. The lpcation is right in the center so you can walk anywhere from here. The manager was so kind that he even brpught cut fruit even though the resturant was closed.
Stayed 1 night in Sep 2022

2/10 Terrible

Ahmet

Stayed 1 night in Sep 2022

10/10 Excellent

Veton

Stayed 1 night in Jul 2022

10/10 Excellent

Nevandzhelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, clean, with comfortable beds, wonderful breakfast and terrace with views.
Stayed 2 nights in Apr 2022

4/10 Poor

Auskar

The breakfast was terrible for a city that prides itself on its food. The hotel must improve this.
Stayed 1 night in Apr 2022

8/10 Good

Jason

Liked: Cleanliness, room comfort
Beautiful location and the staff were helpful.
Our was good except that the curtains kept falling off the rails and the shower was difficult to operate.
Stayed 3 nights in Mar 2022

4/10 Poor

Verified traveller

Water issue
They did not give any info before the water system cut down.second thing that i am disappointed is many times we needed to get the door key approved or checked to get in room.the stuff was helpful.
Stayed 3 nights in Feb 2022

8/10 Good

Liang

Liked: Staff & service, amenities
Center location in the old town, impressive huge mansion hotel. Friendly staff. The room was spacious. The bed sheets could be cleaner. Shower facility needs to be fixed.
Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

ASHLEY YATES

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time back and just as good!
This was our second time and it was great! Thanks !
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful stay
This is a very pleasant boutique hotel with a wonderful views of the Mesopotamian plains from its top terrace. Well appointed rooms with all amenities and really comfortable beds.
Stayed 1 night in Nov 2020

10/10 Excellent

Goda, Lithuania

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel is simply great! the staff is very helpful and always ready to assist. we had a wonderful stay in Kaya Ninova
Stayed 1 night in Nov 2020

8/10 Good

Shohei

Liked: Staff & service, property conditions & facilities, room comfort
Very nice hotel.
I will stay again, the receiptionist was super helpful!
Stayed 2 nights in Aug 2020

10/10 Excellent

Jonathan P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, recommend!
Great location, attentive staff, deluxe room was spacious and comfortable with good views. Parking on backstreet was tricky but they have a very skilled valet who can help! We would recommend this hotel and would stay here again.
Stayed 1 night in Aug 2020

10/10 Excellent

Daver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Ebru

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly in the center of the old city, you cant ask more The breakfast was good, the terrace was perfect to see the city from the roif of the hotel. The room size was good, and the ac worked very good
Stayed 2 nights in Aug 2019

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful. Our room was very nice and the staff service was excellent. The only issues for us was poor internet service and air conditioner never seemed cold enough. Overall i’d give a four star rating and definitely go back again.
Stayed 3 nights in Aug 2019

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Very central, a beautiful building with a fantastic roof terrace for breakfast. Very helpful with awkward parking. Allowed us to check in early. Very clean, comfortable and even mildly stylish room.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and hotel service with excellent breakfast! Right in the center of historic Mardin.
Stayed 3 nights in May 2019

10/10 Excellent

Georges

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Other than the room was small but if u want a biger one there is the suite. it was very well located. Super nice staff. Clean and confortable. And i loved Mardin
Stayed 1 night in Jan 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully decorated hotel
This is a very good hotel, I stayed for 3 nights. The receptionist speaks English, there is street parking at the front of the hotel. It is located right in the heart of the old town. The room is air-conditioned and very comfortable and has a great view over the plains. Wifi is fast, Turkish breakfast is comprehensive, rooms are cleaned and serviced everyday, there are tea and coffee making facilities. Definitely would stay here again.
Stayed 3 nights in Jul 2018