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Deluxe Double or Twin Room

Bed Count 2 King Beds Maximum Occupancy 2 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Triple Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Comfort Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Honeymoon Studio Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Single Room, 1 Bedroom, City View

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Hotel Description

During your stay at Tughan Hotel, you're just a quick walk from Kirklar Kilisesi. Free WiFi in public areas, a free manager's reception and a restaurant are available. Some of the pet-friendly amenities that this property offers include food and water bowls, an off-lead area and pet-sitting services.

  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet
  • Enjoy international cuisine and garden views while dining at Han Restaurant
  • Services include free babysitting, free food shopping service and a free children's club
  • On-site recreation includes a playground
  • Steps from Kirklar Kilisesi and Latifiye Mosque
  • Airport shuttle service available for a fee
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls, an off-lead area and pet-sitting services

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 5382 square feet (500 square metres) and includes conference space. A library, a terrace, and a complimentary children's club are also featured at the family-friendly Tughan Hotel. An airport shuttle (available 24 hours) is available for a fee. A complete renovation of Tughan Hotel was completed in August 2020. Smoking is allowed in designated areas at this 3-star Mardin hotel.

  • 1 building
  • 30 guestrooms or units
  • 5 levels
  • 5382 sq ft of conference space
  • 500 sq. m of conference space
  • Built in 2015
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (free)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Games room or arcade
  • Library
  • Corner/local shop
  • Terrace
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (free)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Separate dining area
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Tughan Hotel offers 30 air-conditioned accommodations, which are accessible via exterior corridors, and features fireplaces and all-in-one washer/dryers. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate dining areas and includes day beds and dining tables. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. 210-inch LCD televisions come with premium satellite channels, first-run films and DVD players. Guests can make use of the in-room full-sized fridge/freezers, microwaves and espresso makers. Bathrooms include a combined bath/shower unit with a rainfall showerhead and a hydromassage showerhead, dressing gowns, slippers and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include offices and desks, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include minibars and video game consoles. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Fireplace
  • All-in-one washer and dryer
  • Private balcony or patio
  • Dining room
  • Sitting area
  • Memory foam beds
  • Minibar
  • Day bed
  • In-room dining (24 hours)
  • Private outdoor space
  • LCD television
  • Satellite channels
  • Premium channels
  • First-run films
  • Netflix
  • Films for purchase
  • DVD player
  • Fridge (full size)
  • Microwave
  • Oven
  • Stovetop
  • Dishwasher
  • Rice cooker
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Combined shower/bath
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Gaming console
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Children's dressing gowns
  • Children's slippers
  • Wardrobe or cupboard
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Computer monitor
  • Printer

Food & Drink

The hotel hosts a free manager's reception daily.

Han Restaurant – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open 24 hours.

A complimentary food shopping service is offered and guests can order late-night fare from 24-hour room service.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Hospital bed available
  • Portable hoist available
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at noon
  • Minimum check-in age is: 15

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Tughan Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 12:30 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for TRY 500.0 per day.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls, an off-lead area, pet-sitting services, litter trays and pet-grooming services are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, mobile payments and cash

Mobile payment options include: Alipay, Boost, LINE Pay, Amazon Pay, DANA and DBS PayLah!

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, cash, mobile payments and Alipay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Guests can access their rooms with a mobile device.

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of GBAC STAR Facility Accreditation (global expert)
  • Property follows sanitisation practices of CovidClean (Safehotels - global expert)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Property mobile app recommended for guests
  • Free on-site COVID-19 testing (PCR) is available
  • Carbon monoxide detector
  • Smoke detector
  • Minimum age for COVID-19 test requirement: 17
  • Mobile payments
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Alipay
  • Service animals are exempt from fees/restrictions
  • Boost
  • UnionPay
  • Property follows sanitisation practices of WELL Health-Safety Rating (IWBI)
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Contactless food service / room service is available
  • Amazon Pay
  • Reservation might be required for some facilities on-site
  • LINE Pay
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • DANA
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • DBS PayLah!
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Tourism Certification Programme (Turkey)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TRY 1000 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: TRY 500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tughan Hotel Mardin
  • Tughan Mardin
  • Tughan Hotel Hotel
  • Tughan Hotel Mardin
  • Tughan Hotel Hotel Mardin

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.