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5.0 out of 5

"Nous avons passé un agréable weekend au Riad, et avons beaucoup apprécié le cadre et l'attention du personnel ainsi que les conseils. Seuls bémols, le ... " More

By a verified traveller on Wed 08 Feb 2023

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Royal Suite, Fireplace

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 Queen Bed, Patio, Courtyard View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite (IMPERIAL SUITE)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Junior Suite, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Demeures d'orient Riad Deluxe & Spa, you're just a quick walk from Perfume Museum. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.

  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at RESTAURANT
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a steam room
  • 11 minutes by foot from Dar el Bacha Palace and a 3-minute drive from Koutoubia Mosque
  • Airport shuttle service available for a fee
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls

Demeures d'orient Riad Deluxe & Spa ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Demeures d'orient Riad Deluxe & Spa

Family (1)
5 out of 5
Nous avons passé un agréable weekend au Riad, et avons beaucoup apprécié le cadre et l'attention du personnel ainsi que les conseils. Seuls bémols, les chambres un peu froides en hiver (début février), mais ça sera un avantage plus tard dans l'année, et la coupole donnant sur la grande baignoire en marbre. Bien que cela fasse un joli puits de lumière, c'est aussi une fenêtre avec vue plongeante depuis la terrasse. Pas génial si on n'est pas exhibitioniste. Pourquoi ne pas remplacer les verres par du verre translucide (sablé, opal)? On a beaucoup aimé les friandises et le thé vert à la réception (les briouates .... miam!).

Posted by on 8 Feb 2023

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Comment from Hotel Management

25 Feb 2023 by MANAGER

Merci pour votre avis. Nous apprécions vos commentaires ! Pour les suites, vous avez une clim réversible qui fait chauffage dans chacune de nos suites. De plus nous allumons le feu de cheminée tous les soirs dans votre suite à votre demande. Dans l'espoir de vous revoir lors de votre prochain séjour,Bien cordialement

About the Demeures d'orient Riad Deluxe & Spa

Location Demeures d’orient 10, Marrakech, 40 000

Property Features

Demeures d'orient Riad Deluxe & Spa offers its guests an outdoor pool and a steam room. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. A business centre, a meeting room, and coworking spaces are available. Event space at this riad measures 753 square feet (70 square metres) and includes conference space. A rooftop terrace, spa services, and a library are also featured at the luxury Demeures d'orient Riad Deluxe & Spa. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. A complete renovation of Demeures d'orient Riad Deluxe & Spa was completed in January 2021. Smoking is allowed in designated areas at this 5-star Marrakech riad.

  • 1 building
  • 12 guestrooms or units
  • 2 levels
  • 753 sq ft of conference space
  • 70 sq. m of conference space
  • Built in 2004
  • Full breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Marrakech Central Station (3.9 km / 2.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Demeures d'orient Riad Deluxe & Spa offers 12 air-conditioned accommodations with fireplaces and minibars. Rooms open to patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. This Marrakech riad provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested.

  • Fireplace
  • Private patio
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Luxury bedding
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard
  • Change of bedsheets (on request)

Food & Drink

Guests are served a free full breakfast daily from 8 AM to 11 AM.

RESTAURANT – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the riad include an outdoor pool and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Health or beauty spa nearby
  • Hiking/biking trails nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology.

  • Deep tissue massage
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at noon
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Demeures d'orient Riad Deluxe & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Car recommended
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of GBAC STAR Facility Accreditation (global expert)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Free on-site COVID-19 testing (PCR) is available
  • Smoke detector
  • Reservations are required for on-site COVID-19 testing
  • Minimum age for COVID-19 test requirement: 12
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on-site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 35 per vehicle (return, maximum occupancy 6)
  • Rollaway bed fee: EUR 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Demeures d'orient Deluxe
  • Demeures d’Orient Hotel Marrakech
  • Demeures d’Orient Hotel
  • Demeures d’Orient Marrakech
  • Demeures D'orient Deluxe & Spa
  • Demeures d'orient Riad Deluxe & Spa Riad
  • Demeures d'orient Riad Deluxe & Spa Marrakech
  • Demeures d'orient Riad Deluxe & Spa Riad Marrakech

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the riad before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.